Felicity Clancy

**** ****** **

Denver, CO *****

425-***-****

ad1x57@r.postjobfree.com

Skills

Results-oriented professional with a strong work ethic, effective communication, and a knack for thriving under pressure. Collaborative team player known for contributing to cross-functional success.

Experience

August 2023 - PRESENT

54Thirty, Denver - Cocktail Server

● Delivered top-notch customer service by taking and delivering drink orders promptly, ensuring a positive and enjoyable experience.

● Maintained a comprehensive knowledge of the drink menu, including specialty cocktails, craft beers, and wine selections, to provide recommendations and upsell offerings.

● Effectively multitasked in a fast-paced rooftop environment, managing multiple tables and handling diverse customer needs simultaneously. July 2021 - May 2023

Montage, Laguna Beach - Cocktail Server

● Provided exceptional service as a cocktail waitress in a prestigious five-star hotel, ensuring a luxurious and memorable experience for guests.

● Skillfully took and delivered drink orders with a strong focus on attention to detail and presentation, upholding the hotel's high standards of service.

● Delivered an elevated level of hospitality, anticipating and fulfilling guest needs promptly and courteously.

March 2019 - May 2021

Dutch Bros, Location - Barista

● Crafted and served high-quality espresso-based beverages, showcasing precision and artistry in coffee preparation.

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● Maintained a deep understanding of coffee bean origins, flavor profiles, and brewing techniques to provide informed recommendations to customers.

● Operated and maintained espresso machines, grinders, and other equipment to ensure optimal performance and quality in coffee production. Education

September 2018 - May 2020

Green River College, Washington - Associates Degree