Customer Service Medical Assistant
Resume:
Tionne Robertson **** williams blvd apt W***
Kenner LA, 70065
ad1x4j@r.postjobfree.com
EXPERIENCE
walmart Harvey, LA - Customer service
December 2019 - May 2020
Smile, greet, and thank customers with a positive attitude. Stand for long periods of time while checking out customers quickly and accurately. Lowes, Marrero, LA — customer service / Pro’s desk June 2021 - October 2022
Exceed quantitative metrics on customer satisfaction, customer retention, and inquiry volume.
Assisted in 200+ sales that brought in new customers into the home improvement businesses
Ochsner, Kenner, LA — CCMA Certified Medical asst, And patient access rep
November 1, 2022 - present
Greeting 20+ patients daily, while providing Excellent patient service/ care and scheduling established patient’s follow ups, New patient appointments and procedures.
Organize and maintain a confidential filing system of 250+ patients daily. Addressed questions and concerns of patients to the best of my ability daily.
EDUCATION
West jefferson high school, Harvey LA — diploma
August 2017- May 2021
College prep
Youth Force and New orleans career center, New orleans LA
— CCMA Medical assistant certification
August 2021 - May 2022
Medical Asst training, Bill and coding training and Basic life support. SKILLS
● Ability to multitask
and maintain strong
attention to detail.
● Familiarity with
medical terms
● Excellent
communication and
impersonal skills
● Proficiency in
microsoft office, Epic
Hyperspace and data
entry
● Strong administrative
and organizational
skills
AWARDS
A and B honor roll
Perfect attends
LANGUAGES
English
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