Office Manager Inventory Control
Resume:
Benjamin Ballard
Joplin, MO *****
********@*****************.***
Work Experience
Front Office Manager
Rose Dental Care of Tyler - Tyler, TX
June 2023 to October 2023
• Built a strong team that supports a happy doctor and happy, satisfied patients.
• Am the liaison between the doctor and the team / doctor and the patients
• Track and measure practice success.
• Future forecast for growth
• An understanding of the fundamentals of the business side of a practice
• High level of organization and leadership
• Strong understanding of dental billing, claims, PPO/HMO/DMO/indemnity/Medicare/Medicaid plans
• Strong understanding of account receivable, payable, and inventory control
• Create, manage, present, and coordinate treatment plans from doctor
• Create and maintain promotions for the office
• Manage iTero, Invisalign, and lab cases.
• Strong understanding of Dental applications including RecallMax, OperaDDS, Dentrix, OrthoCad, Abella, Dexis, Dolphin
Practice Manager
MB2Dental Solution - Tyler, TX
April 2020 to June 2023
• Built a strong team that supports a happy doctor and happy, satisfied patients.
• Am the liaison between the doctor and the team / doctor and the patients
• Track and measure practice success.
• Future forecast for growth
• An understanding of the fundamentals of the business side of a practice
• High level of organization and leadership
• Strong understanding of dental billing, claims, PPO/HMO/DMO/indemnity/Medicare/Medicaid plans
• Strong understanding of account receivable, payable, and inventory control
• Create, manage, present, and coordinate treatment plans from doctor
• Create and maintain promotions for the office
• Manage iTero, Invisalign, and lab cases.
• Strong understanding of Dental applications including RecallMax, OperaDDS, Dentrix, OrthoCad, Abella, Dexis, Dolphin
Store Manager
Cricket Wireless - Sherman, TX
May 2019 to April 2020
Responsibilities:
• Supervise / actively participate with team of retail sales workers
• Adjust/adhere to a daily schedule for shift personnel to ensure optimal efficiency
• Track monthly results and trends for business forecasting
• Resolve customer complaints/ issues
• Train team
• Maintain sales goals
• Maintain Marketing campaigns
• Maintain Inventory
• Motivate team
Walmart Auto Care Center Manager
Walmart - Phoenix, AZ
October 2010 to February 2019
Ran daily operations including
• Staff scheduling
• Hiring, coaching, and terminations
• Total box ordering
• Customer relation inquiries
• Social media account management
• Stocking and setting displays and salesfloor
OSHA
Ran daily operations in Auto Care Center as Auto Care Center Manager
• Checked and maintained compliance with OSHA, EPA, state and local regulations
• Solved customer related issues
• Maintained logs, and records
• Resolved customer relation inquiries
• Filed and managed insurance claim reports
• Ran Profit and Loss for Automotive Division of store
• Maintained computer systems, including installation and removal of systems, peripherals, and equipment.
Participated in company training and Proof of Concept program
• Kept records for proof of concept testing, and implementation
• Managed creation of training documents
• Designed and held training classes
• Organized collected data and designed alterations to final concepts Education
Associates degree
Paradise Valley Community College - Paradise Valley, AZ August 2006 to May 2007
Deer Valley High School - Glendale, AZ
August 2003 to May 2007
Skills
• Office management (10+ years)
• Dental office experience (3 years)
• Human resources (10+ years)
• Financial management (10+ years)
• Dentrix (3 years)
• Fiscal management (10+ years)
• Healthcare Management
• Practice Management
• Profit & Loss
• Budgeting
• Accounts Receivable
• English
• Fluent
• Data collection
• Supervising experience
• Typing
• Leadership
• Human resources
• Budgeting
• Sales
• Store management
• Financial management
• Accounts receivable
• Account management
• Accounts payable
• Profit & loss
• Office management
Certifications and Licenses
Driver's License
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