MIchelle joy williams

**** * ******

Chicago il *0645

ad1x3w@r.postjobfree.com

Objective

To utilize my skills and professional experience in a working environment with an opportunity for growth, advancement and to build my career

Experience

Aspire Home Healthcare. Morton Grove, IL. 12/22- present

Medical Scheduler Dispatcher

Working from home staffing RN, LPN, PT, PTA, OT to outpatients

Gate Gourmet. Schiller Park, IL. 02/22- 11/22

Dispatch Supervisor

Track drivers, keep track of daily maintenance issues, ensure drivers meet DOT requirements, maintain on time deliveries.

Taxi Affiliations. Chicago, IL 05/21- 02/22

Dispatch Supervisor

High volume call center, inbound and outbound calls, approvals for credit cards, assisting the drivers and customers, handling tough situations under pressure and keeping calm about it.

All stat portable X-ray. Skokie, IL

Medical Dispatcher. 03/19-04/20

Intake orders from clients, call center setting, Maintain communication with the techs and nurses, handling inventory of supplies and uniforms, Medicare and Medicaid billing

Taxi Affiliations. Chicago, IL

Dispatching Supervisor. 08/03 – 09/09

Hire, train and supervise customer service representative also drivers

Coordinate daily activities for the drivers, credit card approvals

Inbound and outbound high volume

Securitas Chicago IL 08/01-05/03

Security guard.

Patrol property from unlawful entry

Customer service help desk

Office Max. Hodgkins IL 07/99 – 07/01

Customer service/Lead Cashier

Process returns and exchanges

Balancing registers

Inventory

Mars Chicago IL 05/97 – 07/99

Machine Operator/ Production Supervisor

Delivering operational targets daily, Identify and take actions for Quality and Safety, providing fixes surrounding automation and simplification, guiding team members to success and ensuring training.

Education

2016 to 2017. Ultimate medical Academy. Associate Medical Billing/Coder

1993 to 1997. Jackson state University. Bachelor Computer Engineering

1987 to 1991. Curie Metropolitan high school. Diploma. Computer Science

computer skills

• Microsoft windows

• Excel

• Outlook

• Typing 40 wpm

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