Reginald Gite

Houston, TX – ***** – 346-***-**** – ad1x3l@r.postjobfree.com – linkedin.com/in/rbgite

Senior Instructional Designer

Learning Experience Design – Project Management – Client-Focused Solutions

Instructional Design/SCORM

Storyboarding/Script Writing

Voice Over/ Audio Editing

Agile / SAM / ADDIE ISD

Murf/WellSaid AI script development

Performance Improvement

Learning Management Administrator

Articulate 360 Storyline /Lectora

Captivate/iSpring/Camtasia/SnagIt

Adobe Creative Suite

An exceptionally accomplished proactive Military veteran with an exemplary track record of success designing creative, engaging, and high-impact training solutions.

Trusted capacity to dramatically improve performance and develop learning improvement solutions in traditional and virtual classroom environments.

Dedicated to identifying performance gaps and maximizing the efficiency of enriching state-of-the-art and interactive learning programs designed to transform behavior.

Exceedingly adept in project management, team building, working with multiple cross-functional partners, leadership, coaching and mentoring, interpersonal communication, and problem-solving.

Proficient in ADDIE design process, learning management systems (LMS), learning content management systems, and all applicable SCORM specifications.

PROFESSIONAL EXPERIENCE

PG&E Corporation San Francisco California May 2023 – August 2023

Instructional Designer

Key responsibilities: Collaborate with Subject Matter Experts, project managers, and learning staff. Provide agile instructional design and development of training material, support documentation, and learning assessments.

Curriculum Design: Collaborate with subject matter experts (SMEs) and the Project Manager to define learning outcomes, design course structure, and develop a comprehensive curriculum.

Course Development: Revamped and rebranded the ILT course "Working in Confined Spaces" while adhering to new technical standards and procedures. Tasked and developed an engaging eLearning-related course. Defined new course objectives and introduced interactive activities for both ILT and eLearning formats.

Communication & Collaboration: Partner with cross-functional teams to conceptualize training design and content. Define learning objectives, course structure, learning content, and assessments. Complete a detailed analysis of each task to be trained/supported for a target audience, business process, and systems.

Consultation and Teamwork: Participate in meetings with subject matter experts including task analysis, alpha, beta, and answer validation meetings. Engage with subject matter experts for ongoing content review and validation. Receive and incorporate feedback.

Precision Drilling Houston, TX October 2022 – May 2023

Instructional Designer

Key responsibilities: Collaborate with Subject Matter Experts, project managers, and learning staff. Provide agile instructional design and development of training material, support documentation, and learning assessments.

Course Development and Delivery: Redesigning and rebranding a series of instructor-led and Online regulatory courses. Course engagement and interaction were added using branched Scenario role-playing characters, interactive videos, and course modules.

Communication: Redesigning, developing, and delivering highly effective ILT presentations, facilitator guides, activities, and assessments within the project timeline. Document and provide weekly project management status.

Process Improvement: Employed Murf AI for voice-over and script development, reduced script development and delivery time by 35%. Performs research and analysis of new applications and tools as needed.

LMS/Online Learning and Content: Well-versed in uploading and testing online content in SuccessFactors

MEMORIAL HERMANN HEALTH SYSTEM Houston, TX November 2021 – March 2022

Instructional Designer / Course Developer

Key responsibilities: Consult, accomplish curriculum and course design, analyze audience/learner needs, develop and deliver project deliverables, LMS administration.

Instructional Design: Collaborated with Content Owners to create 9 Online and 8 Instructor-Led courses on specific healthcare topics for nurses and general healthcare employees.

Design & Innovation: Developed and delivered 3 Job Aids, 1 for employees and 2 for LMS Administrators. Reduced LMS tickets by 5% and a 3% reduction in Secondary LMS Administrators’ workload processes.

LMS/On-Line Learning and Content: Well-versed in developing and publishing content using SCORM 1.2 and 2004

Course Development and Delivery: Key designer and developer for the high-profile LMS Playlist Training Project. Designed, developed, and delivered the Job Aid, and training module 7 days ahead of schedule.

Consultation and Teamwork: Worked closely with external vendors, Qlik, and Millman/MedInsight on the adoption of 40 courses on Data Analytics. Created five curriculums, rebranded courses, confirmed SCORM standards, and successfully tested and delivered courses ahead of the project timeline.

Communication & Collaboration: Consulted with Content Owners during the development and delivery of curriculums and assessments. Maintained project updates and designed and developed learning objectives, quizzes, and graphics.

Process Improvement: Assessed training effectiveness ensuring learning comprehension and behavior change. Researched current trends in instructional design, course development, and innovations in training development and application. Provided recommendations, to leadership.

HARRIS COUNTY PUBLIC HEALTH Houston, TX September 2020 – July 2021

Senior Instructional Designer

One deep position with Lead responsibilities, tasks ranged from initial course concept to final delivery of the product.

Learning Experience Design: Introduced ideation and rebranded online/instructor-led training courses for 2021.

Course Design & Innovation: Initiated, developed, and implemented instructional design documentation standards, and course templates for rapid course development. Reduced course design/development process cycle by 20%.

LMS/On-Line Learning and Content: Developed and published content using SCORM 1.2 and SCORM 2004 3rd Edition. Maintain optimum LMS delivery of online learning content for users in SuccessFactors.

Course Development and Delivery: Designed, developed, and delivered Discrimination and Harassment Prevention, and Performance and Quality Improvement online courses. Incorporated highly interactive scenarios enhancing course engagement, and content retention by 15%.

Communication & Collaboration: Consulted with SMEs during the development of curricular materials, including learning objectives, quizzes, videos, graphics, and other various materials for online and Instructor-led courses.

Process Improvement: Leveraged agile learning principles with the ADDIE model, reducing design/development process time by 5%. Recommended appropriate technology tools, media, and instructional strategies to accomplish course goals, objectives, and outcomes.

BRANDSAFWAY Pasadena, TX June 2019 – July 2020

Instructional Designer / Course Developer

Interfaced with Subject Matter Experts (SMEs) spanning the entire Gulf region to devise cutting-edge learning solutions.

Learning Experience Design: Recruited to optimize online training emphasizing quality and user interaction. Served as sole Instructional Designer and mentored three fellow course developers. Excelled in integrating groundbreaking training solutions for both craft and blue-collar workers.

Course Design & Innovation: Designed a new series of Environmental Health and Safety (EHS) courses and online training (OLT) learning materials complete with performance-based testing, significantly enhancing course quality from prior structure involving basic PowerPoint content.

Communication & Collaboration: Interacted with the review team and relayed key information about course flow, interaction, content, and quality. Uploaded and maintained learning content on the Corporate SharePoint site.

Performance Management: Identified performance issues and offered viable training solutions, relevant information, knowledge, and skill changes to address gaps in the targeted audience.

Course Engagement: Incorporated multimedia and multilanguage interactive HTML5 SCORM learning activities resulting in setting a new standard for the Learning and Development group with highly engaging content for users.

HALLIBURTON Houston, TX December 2018 – April 2019

Instructional Designer

Envisioned and introduced highly effective, media-rich technology, finance, safety, and support services solutions.

Design & Customization: Presented custom course materials, prototypes, examinations, and storyboards.

Teamwork & Relationship Building: Coordinated with Subject Matter Experts (SME) to translate complex technical concepts into coherent, user-friendly learning programs.

Technical Support: Utilized Captivate, Articulate, and Camtasia software to create engaging training programs.

Course Development and Delivery: Designed, storyboarded, developed, and delivered three online courses. Incorporated and presented highly interactive content focused on retention and reducing cognitive load.

AMERICAN BUREAU OF SHIPPING Houston, TX September 2017 – January 2018

Instructional Designer

Spearheaded significant improvements for instructor-led training and pilot courses. Distributed manuals for ILT courses.

Process Improvement: Secured a major reduction in the project budget, timeline, and scope by a full 25%.

Design: Created an innovative PDF interactive job-aid; reduced project timeline, and budget by 45%.

WEATHERFORD INTERNATIONAL LTD. Houston, TX June 2017 – August 2017

Senior Instructional Designer

United with Subject Matter Experts to conceive innovative, impactful course materials following the ADDIE model.

Learning Experience Design: Diligently translated business requirements into performance-based learning standards. Introduced Contract 101 course.

QUANTA SERVICES Houston, TX February 2014 – September 2016

Curriculum Developer

Sole Instructional Designer, formulating and executing compliance training criteria, and driving ambitious course redesign.

Course Design & Revitalization: Exceeded expectations in redesigning 15 e-learning courses in just 30 days.

Learning Management: Configured, tested, and delivered course content as an LMS Administrator. Managed user inquiries, diagnosed and resolved user incidents, and maintained a 98% resolved metric rate.

LMS/On-Line Learning and Content: Developed and published online content using SCORM 1.2. thus allowed a smooth and unimpeded LMS delivery of content for the enterprise.

Communication & Collaboration: Facilitated meetings with SMEs and external vendors; project completed early and under budget by 18%. Uploaded and maintained learning content on the Corporate SharePoint site.

Additional experience as Instructional Designer at ConocoPhillips, Baker Hughes, Inc., and BJ Services Company

TECHNICAL PROFICIENCIES

Articulate Storyline 360/3, iSpring, Adobe Captivate, Lectora, SCORM, Photoshop, Illustrator, Audition, Premiere, InDesign, Presenter, Zoom, Microsoft Teams, SharePoint, Needs Analysis, Audacity, Snagit, Camtasia, ADDIE/AGILE/SAM, HTML5, Cornerstone, SAP SuccessFactors, Moodle, SumTotal, Extensive IT background

EDUCATION AND CREDENTIALS

UNIVERSITY OF PHOENIX, Houston, Texas - Bachelor of Science, Management

LONE STAR COLLEGE, Spring, Texas - Associate of Applied Science, Computer Networking

COMMUNITY COLLEGE OF THE AIR FORCE, Montgomery, Alabama Associate of Applied Science, Aircraft Maintenance Technology

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