Thomas M. Mandos Sr.

* ********* ***** 856-***-**** H/ 856-***-**** C

Glassboro, NJ 08028 e-mail: ad1x2r@r.postjobfree.com

Professional Experience

Sales / Management • Account Representative • Territory Development

Financial Services • Consumer Loan Specialist • Dealership Relations

Sales Leadership—Highly motivated, top producing sales professional with a track record of accomplishments in financial services; consumer loans; credit underwriting; and indirect retail auto, marine and RV financing programs. Demonstrated ability to develop a solid client base with a high rate of repeat business due primarily to honesty, integrity, and product knowledge. Consistently meet and exceed sales goals. Recipient of numerous awards for excellence in sales.

Customer Service/Client Relations. Establish new markets and expand sales through relationship building with key decision makers. Place a priority on product knowledge, value-added personalized service and customer satisfaction. Provide clients with education and training in loan policies, procedures and compliance. Resolve customer issues effectively and efficiently.

Competitive Edge—Maintain up-to-date knowledge of state and federal compliance laws. Expert knowledge of competitor’s products, pricing, quality, and sales and service philosophies.

Professional Attributes—Well organized and resourceful with excellent verbal and written communication skills. Strong problem solver and decision maker. Excellent management and supervisory skill

Employment

Relationship Manager—Regional Acceptance Corp. New Castle, Delaware 4/17 to Present

My duties include but not limited to visiting Franchise and Independent Auto dealers in the Phila, PA

Market, presenting a near prime/ subprime auto finance program to GM’s, finance managers and dealer principals. Once the dealership is enrolled in the dealer finance program, my duties would then become both training and servicing the dealerships Sales, Finance and General managers in the profitability of our program and the guidelines of both credit buying and funding policies. The most important aspect of my position is to get with the right person within the dealership and build a relationship, and to build confidence and assure them that I am giving them the best possible client experience and a trusted dealer partner.

In 2019 I was awarded the Sterling Service award for the first 3 quarters and I am ranked #1 in the company’s sales cup as top producing Relationship manager. I have increased my territory’s producing dealers and volume number 25% in the past 2 years.

Area Sales Manager, Flagship Credit Acceptance Chadds Ford Pa 1/14 to 3/17

Responsible for the development, educating and servicing of Automobile dealerships in the New Jersey, Delaware and Pennsylvania markets. Training the dealerships about a subprime/ nonprime credit program that will help them maximize their profits and selling of their inventory. Duties include training on funding and credit guidelines

Dealer Relationship Manager, 1st Investors Financial Services, Houston TX 10/12 to 12/13

Responsible for the development and servicing of franchise dealerships in New Jersey, Pennsylvania and Maryland markets. Responsible for implementing a new subprime lending program to this territory over 150 franchise dealerships.

Regional Account Manager, CarFax, Inc., Centreville, VA 07/08- 2/12

• Increased revenue 10% and product usage year over year

Responsible for Training, educating and servicing over 250 dealers in

Delaware, Maryland and New Jersey

Area Sales Manager, Triad Financial Service corp., North Richland Hills, TX

Responsible for Training and educating over 150 dealers

Ceased operations due to lack of capital and funds 12/05-05/08

• 115% profitability level relative to company goals, objectives and projected plans.

• Top 15% in company in net income Production—2006

• Top 20% in company in overall performance 2006-2008.

• Recognition: Top 25 sales managers in (2006-2008).

Dealer Sales Representative, Condor Capital Corporation, Hicksville, NY 02/02-12/05

Increased dealer penetration by 33%

• Increased dealer base by 32% and profitability of portfolio by 28%

Dealer Sales Representative, Household Auto Finance, New Castle, DE 05/01-09/01 Sales force cutback by 30% in Sept 2001

• Increased territory portfolio volume 10% and dealer base 5%

Area General Manager, AmeriCredit Financial Services, Fort Worth, TX 09/97-05/01

Consumer Loan Officer/Dealer Services Representative,

• Developed $125 million portfolio while maintaining relationships with over 100 dealers

Responsible for training and educating over 100 franchise and Independent dealerships in the

Phila, Pa metro area.

Education

Delaware County Community College 1983 Associates Degree Business Administration GPA 3.25

Temple University

References available upon request

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