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Customer Service Administrative Assistant

Location:
Hallandale, FL
Posted:
December 13, 2023

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Resume:

Sandy Saint-Jean

305-***-**** ad1x08@r.postjobfree.com Hallandale Beach, FL 33009

CAREER OBJECTIVE

Highly experienced, organized and detail-oriented administrative professional with experience providing executive-level support. Skilled in developing and maintaining efficient office operations and streamlining administrative processes. Possess excellent organizational, communication and multitasking skills, as well as strong proficiency in MS Office Suite. Proven ability to work independently and collaboratively in a fast-paced environment to exceed expectations. SKILLS

Back Office Operations Sales Plan Implementation Report Analysis 10-Key Proficiency Customer Service Mail Management Phone Call Answering Filing EXPERIENCE

ADMINISTRATIVE ASSISTANT, Miami, FL

World Mission Christian Academy, June 2016-Present

• Customer Service

• Answers phone calls

Schedules meetings and supports visitors. -Carries out administrative duties such as filing, typing, copying, binding, scanning etc.

Completes operational requirements by scheduling and assigning administrative projects and expediting work results.

• Provides office support to either an individual or team and is vital for the smooth-running of a business

• Bookkeeping skills

• Time management skills

• Help with kids

FRONT DEST ADMINISTRATION, Hollywood, FL

Eden Catering Banquet Hall, June 2018-December 2019

• -Greet and welcome guests upon arrival.

• -Answer, screen and forward incoming phone calls.

• -Provide basic and accurate information in-person and via phone/email.

• -Receive, sort and distribute daily mail/deliveries. INSURANCE AGENT/CUSTOMER SERVICE AGENT, Doral, FL 305NoFault Car Insurance Company, April 2016-November 2019

• Developed strong customer relationships and loyalty through effective communication.

• Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.

• Identifies prospective clients through leads and referrals.

• Schedules client meetings.

• Performs follow-up calls as needed.

• Advises on car insurance coverage.

• Conducts periodic policy reviews

• Prepares insurance proposals

• Completes requirements and submits to underwriters. EDUCATION

ASSOCIATE IN ARTS (A.A.) IN BUSINESS ADMINISTRATION, Miami, FL Miami Dade College, April 2010

LANGUAGES

Creole

Conversational

VOLUNTEER EXPERIENCE

SUPPORT STAFF MEMBER, Miami, FL

Susan G Koman, March 2020-Present



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