ABOUT ME

Administrator with more than ** years of experience, focused on business and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset.

Proficient talented Administrator that is highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside the box for creative solutions.

SKILLS

Office administration

Excellent

Office management

Excellent

Leadership

Excellent

Analytical skills

Excellent

Critical thinking

Excellent

Customer service

Excellent

Adaptability

Excellent

Emotional Intelligence

Excellent

Self-Management

Excellent

Conflict resolution

Excellent

Continuous Improvement

Excellent

Teamwork

Excellent

COMPUTER SKILLS

Excel; Word; TOPS Software; PowerPoint; Team Design; Online QuickBooks; Gather Data; Analyze and Summarize Results.

WORK EXPERIENCE

September 2022 – October 2023

Office Manager

Direct Office Solutions, Fort Lauderdale, FL

Support Sales

Administration answering calls.

Entering purchase orders

Oversees warehouse operations and logistics of office furniture.

Track orders

Product specifications

Accounts/Receivables (A/R) collection

Backlog reports

Credit card payments

Administrative Assistant

2022-July to 2022-September

Phoenix Management Services Lauderdale Lakes, FL

Answering phone calls

Handling 100+ Associations

Utilizing TOPS software

Processing Purchasing/Rental applications, work orders, interacting with Owners and Tenants issues.

Administrator

2018-December to 2021-September

Ramblewood East Condominium, Coral Springs, FL

Reduced recordkeeping errors by 80% precisely handling financial transactions, journal entries and accounts payable and receivable activities.

Aided colleagues, managers and customers through regular communication and assistance.

Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.

Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as required.

Explained terms of lease and amounts to be paid to tenants.

Collected, completed and processed lease applications.

Front Desk Clerk

2018-March to 2020-December

Super 8 By Wyndham, Dania, FL

Coordinated travel arrangements by booking airfare, hotel and ground transportation.

Restocked supplies and placed purchase orders to maintain adequate stock levels.

Tracked guest satisfaction surveys to recognize trends and create action plans for improving guest services.

Collaborated with maintenance, housekeeping and security teams to resolve requests and issues efficiently.

Greeted visitors and customers upon arrival, offered assistance and answered questions.

Controlled cash and credit card payment transactions at front desk.

Called guests requiring wake-up calls within two (2) minutes of scheduled call, constantly maintaining positive and welcoming attitude.

Administrative Assistant

2015-January to 2018-December

A C Pharma Inc., Margate, FL

Coordinated bookkeeping activities in QuickBooks including invoicing and accounts payable.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Executed record filing system to improve document organization and management.

Created detailed expense reports and requests for capital expenditures.

Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.

Sales Support Associate

2015-November to 2018-December

Furniture Consultants, Inc., Miami, FL

Researched furniture materials and suggested pieces to clients based on budget and want.

Communicated with clients to find and design layout best suited for client needs and location.

Cultivated relationships with vendors and distributors to negotiate best available prices.

Used blueprints to best design furniture layouts for offices, presenting these layouts to clients for review and approval.

Updated customers on scheduled deliveries of furniture to offices.

Listened to customer needs and desires to identify and recommend optimal products.

EDUCATION

1976-August to 1978-June

Borough of Manhattan Community College of The City University of New York - New York, NY

Accounting and Business Management

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