PENNY M. HUTCHINSON

Dallas, TX ***** 214-***-**** ad1wyb@r.postjobfree.com

Educational Background

Bachelor of Science: Criminal Justice 2006

Paul Quinn College Dallas, TX

Highlights

• Data Analysis

• Program Development

• Supervision

• Ability to remain calm in a stressful and fast

paced environment

• Team management

• Project organization

• Client needs assessments

• Conflict resolution

• Training and development

• Risk management

• Effective oral and written communication

skills

• Administrative support

• Microsoft Office software skills

Experience

September 2008 - Current

Texas Department of Family and Protective Services Child Protective Services Investigative Supervisor Dallas, Texas

• Select, manage and develop a team of 8 or more staff members through the review of performance data, conferences, training and professional development

• Make casework decisions regarding the removal and alternative placement of children within the welfare system, as well as work collectively with county and district attorneys as it pertains to necessary legal measures directly related to child protective investigations

• Resolved over 500 child abuse and neglect cases, which improved operations and provided exceptional client support by responding quickly to crisis involving children in abusive and neglectful situations

• Constructed over 100 court reports, affidavits, case plans, and other legal documents

• Assessed situations with regard to the presence of imminent threat to children's livelihood, health and/or safety to determine urgency of response

• Communicated CPS complaint and our agency's role in child protection clearly and honestly to the alleged abuser and family

• Educated families and community members about domestic violence, including its impact on children; Referred families to shelters, legal resources and educational programs

• Selected the optimal method to de-escalate the violent or volatile situation

• Worked with senior case managers to coordinate team development activities and training

• Developed and maintained effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and surrounding communities

• Gathered, assessed, and disseminated sensitive, collateral information about the family from a variety of sources according to Confidentiality law and policy and respecting family privacy

• Interviews family members in order to study and document information regarding strengths, mental and physical development, abuse history, parenting skills, perceptions of reported incident, violence, and family and community support

• Evaluated the reliability and accuracy of information gathered from over 40 cases to include their family members and determines level of risk after the initial period of crisis intervention

• Provided coverage after hours and on weekends, on an on-call basis, for emergencies involving abuse or neglect of children and adolescents, and for situations requiring immediate attention regarding children in the legal custody of the Department of Social Services

• Analyzed complex human behavior and pathology in initial contact with over 20 families

• Demonstrated attentiveness, reassurance, empathy, and congruence in thinking, feeling, and acting to create a stable, rational atmosphere conducive to cooperation for the well-being of the child

Dallas County Constable, Precinct 8 June 1999 - September 2003 Deputy Reserve Officer

• Delivered and executed civil documents including but not limited to citations, small claims notifications, injunctions, subpoenas, summons and restraining orders

• Delivered and executed writs as it pertains to garnishment, attachment, execution, habeas corpus, possession, sequestration, restitution and orders of sale

• Performed arrests and set out, when necessary and warranted

• Transferred prisoners and inmates from jail to the courts

• Performed Bailiff tasks for the Justice of the Peace Presbyterian Village September 2003-September

2008

Lead Nurse Aide/ Rehabilitation Technician

• Performed patient Care

• Formulate work schedule

•. Case plans for patients

• Assist patient with bathing, feeding and dressing

•Checking vital signs such as Blood Pressure and heart rate.

• Preparing Therapy session

•Restocking Supplies

Summary

Conscientious and compassionate professional skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive professional employee with excellent interpersonal, coaching and communication skills.

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