Niokia Stevenson

Active looking for remote positions

Experienced professional with a diverse background in food service, customer service, cash handling, data entry, and recreation. Skilled in communication,

organization, problem-solving, and creating engaging programs.

ad1wy3@r.postjobfree.com

585-***-****

Loganville, GA 30052

https://www.jobcase.com/p/niokia.stevenson1

Work Experience

Direct Support Professional

Heritage Christian Services

April 2022 - April 2023 • Rochester

⢠Provide care to individuals with health conditions within an assisted living home. ⢠Assist residents with activities of daily life such as cleaning, meals, laundry, self-care. ⢠Ensure residents are keeping up with their healthcare regimen and aid as necessary. ⢠Engage individuals in activities such as arts and crafts. Food and Nutrition Associate

Emory Healthcare

November 2021 - December 2021 • Stone Mountain

⢠Prepare hot beverages before opening each day. ⢠Complete transactions using Point of Sale (POS) system and making appropriate change when handling cash. ⢠Maintain a neat and orderly food service environment by regularly wiping down counters and sweeping floors. ⢠Provide a positive environment for customer through friendly greetings and consistently positive customer service. ⢠End each shift by balancing register, counting funds on hand and reconciling any discrepancy.

Package Handler

amzon fulfillment

September 2021 - October 2021 • Stone Mountain, GA

• made boxes

• scanned items

• labeled boxes

• stocking the workspace

Call Center Agent

Conduent

October 2019 - January 2020 • Rochester

⢠Service Verizon customers and customer support representative within call center environment. ⢠Take inbound calls from customers and assist them with service or billing issues. ⢠Regularly input data documenting customer interactions and service outcome. ⢠Follow guidelines and scripts to ensure consistent provision of services, escalating issues as necessary.

Cashier

McDonald's

August 2018 - October 2019 • Rochester

⢠Greet customers with a friendly smile and suggest daily promotions to drive sales. ⢠Accurately take customer orders using POS system, making change as necessary. ⢠Maintain a neat and orderly lobby by taking out trash and cleaning floors.

Recreation Staff

City of Rochester

August 2015 - April 2016 • Rochester

⢠Develop and implement engaging programming for youth including games and creative activities. ⢠Contribute to food preparation and distribution of meals, following food safety guidelines at all times. Education

East High School

HIGH_SCHOOL, High School Diploma

September 2014 - June 2019 • Rochester, NY

High School Diploma

East High School

DIPLOMA, Education

September 2014 - June 2019 • Rochester, NY

Skills

Decision Making Food Preparation POS System Point Of Sale Food Service SelfCare Time Management Multitasking Conflict Resolution Cash Management Stocking Inventory Persuasive Speaking Active Listening Safe Food Handling Shipping and Receiving

Traits

Communicator

I am able to effectively and respectfully communicate with superiors, colleagues, and staff. Creative

I have great ideas and am able to think outside of the box. Accountable

I take responsibility for my actions and follow through on my promises. Accurate

I am exact and make sure my work is mistake-free.

Caring

I use my words and actions to help others without expecting anything in return.

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