Charles Lyles

Byhalia, MS *****

ad1wxg@r.postjobfree.com

+1-901-***-****

Authorized to work in the US for any employer

Work Experience

Critical Infrastructure Site Manager

Paragon Systems, Inc.

August 2016 to Present

• Administrative and Business Operations

• Led identification, development, implementation, and maintenance of security requirements for entire organization.

• Established company-wide security best practices and protocols to mitigate risk of data breach.

• Submitted documentation for weekly payroll, managed schedules, and enforced policies.

• Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.

• Kept teams compliant with security protocols and appearance standards.

• Served as liaison with public officials company negotiators and other departments to maintain big picture understanding of security needs covering all corporate assets.

• Demonstrated commitment to public safety by patrolling events and well-populated establishments.

• Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.

• Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.

• Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.

• Maintained budget for security operations and monitoring expenses for a 60 million dollar government contract.

• Recruiting, training, and supervising protective security officers and guards.

• Lead officers effectively with professionalism, respect, and competence to ensure expectations of the company, client and mission are achieved.

• Ensure that all officers maintain proficiency in AR-15 and Glock 19 qualification, as well as force on force adherence training.

• Ensure that all officers are properly trained, equipped, and licensed to perform their duties.

• Ensure that all officers are competent and sufficiently performing their duties.

• Ensure that each officer is performing their duties within the policies, procedures, and directives set forth by the company and client.

• Ensure that all officers' operational requirements of the site are accomplished.

• Ensure that the weapons storage area is secure at all times and that the weapon inventory is maintained.

• Ensure all company and client documentation is completed and properly stored.

• Ensure necessary communication of events, situations and activities are communicated effectively. Logistics/Linehaul Operations Manager

FedEx Ground - Olive Branch, MS

September 2020 to August 2022

• Communicate the status of Linehaul operations to upper management and relay information to department heads.

• Analyze projections from end of line terminals in order to oversee the planning of route

• Manage work assignments, monitor performance and provide training on duties, policies and procedures.

• Communicate clear performance expectations to ensure high-performance work environment and proactively provide specific, balanced and timely coaching/feedback to reinforce and encourage high performance and promote a culture of teamwork.

• Communicate company safety program enforces safety rules and compliance with all government regulations. Maintain a safe work environment at all times.

• Manage supervisory responsibilities such as; hiring, training, performance appraisal, and employee development.

• Utilize work method programs for training and education to motivate employees to improve performance and quality of work.

• Maintain knowledge of applicable Collective Bargaining Agreements (CBA) and manage working relationship with union business agent.

• Supervise employees to ensure the quality of work or adherence to safety regulations or policies.

• Plan daily actions of employees to ensure operation goals are exceeded.

• Coordinate and supervise activities of workers engaged in linehaul coordination.

• Plans, schedules and manages the inbound and outbound Linehaul Operations for the hub.

• Manages service and cost targets and ensures goals are met. Identifies trends and proactively communicates areas for improvement

• Communicates and discusses contractual changes and issues, including those related to Settlement, with Independent Contractors

Air Traffic Control Facility Chief

Army National Guard (Mississippi) - Southaven, MS

July 2013 to July 2019

• Controlled arrivals and departures and transitioned aircraft across airfield and flight line.

• Communicated instructions to pilots through clear delivery and enunciation.

• Notified airport response personnel to be ready when emergency situations presented.

• Carefully monitored movement of ground traffic such as baggage vehicles.

• Provided pilots with instructions for safe landings and takeoffs at airport averaging 250 flights per day.

• Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes.

• Researched continually to stay up to date on new FAA rules and policies.

• Utilized communications systems to direct movement of pilots and ground personnel.

• Managed team of 18 employees, overseeing hiring, training, and professional growth of employees. Human Resources Manager

Sports Authority - Remote

August 2014 to August 2017

• Develop and implement HR policies and procedures to ensure compliance with local and federal laws

• Conduct recruitment and hiring processes, including creating job postings, screening resumes, and conducting interviews

• Manage employee benefits, including health insurance, retirement plans, and vacation time

• Coordinate employee training and development programs

• Handle employee relations issues, including conflict resolution, disciplinary actions, and grievances

• Serve as the point of contact for legal and regulatory compliance issues related to human resources

• Ensure compliance with company policies and procedures related to human resources

• Collaborate with other departments to ensure effective communication and coordination of human resources policies and procedures

Education

Bachelor of Science in Homeland Security and Emergency Management National University - San Diego, CA

January 2020 to November 2022

N/a in General Education

Northwest Mississippi Community College - Senatobia, MS August 2012 to May 2013

High school diploma in General Studies

Byhalia High School - Byhalia, MS

May 2011

Skills

• Microsoft Word, Powerpoint, excel and Office (11 years)

• Military Experience (8 years)

• CCTV (6 years)Surveillance

• Emergency Management

• Crisis management

• Market Research

• Budgeting

• Security Officer Development

• Company Risk Management

• Assessing risks

• Written Communication

• Analytical skills

• Digital Marketing

• Content Development

• Blogging

• Analytics

• Microsoft Excel

• Microsoft Project

• Microsoft Word

• Transportation Planning

• Facilities Management

• Strategic Planning

• Time Management

• Team Management

• Loss Prevention

• Management

• Operations Management

• Quality Assurance

Military Service

Branch: United States Army

Service Country: United States

Rank: E-5

July 2013 to July 2021

Disabled Veteran with 10-point preference

Certifications and Licenses

CPR/AED

Present

Armed Guard License (Mississippi and Tennessee)

Present

Tactical Combat Casualty Care

Present

FEMA

Present

"IS-00100.c" entitled "Introduction to Incident Command System

"IS-00120.c" entitled "An Introduction to Exercises "

"IS-00200.c" entitled "Basic Incident Command System for Initial Response " "IS-00230.d" entitled

"Fundamentals of Emergency Management "

"IS-00235.c" entitled "Emergency Planning "

"IS-00240.b" entitled "Leadership and Influence "

"IS-00241.b" entitled "Decision Making and Problem Solving "

"IS-00700.b" entitled "An Introduction to the National Incident Management System"

"IS-00800.d" entitled "National Response Framework, An Introduction "

"IS-00907" entitled "Active Shooter: What You Can Do "

"IS-00922" entitled "Applications of GIS for Emergency Management " Secret Security Clearance

July 2023

First Aid Certification

Secret Clearance

Assessments

Project timeline management — Proficient

June 2021

Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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