RYAN HOLT

*** * *** * #* Bountiful UT, ***** · Cell: 385-***-****

ad1wt5@r.postjobfree.com · https://www.linkedin.com/in/ryan-holt-851331b8 ·

PROFFESIONAL SUMMARY: I am an experienced corporate instructor with a passion of developing training materials utilizing creative interactive resources that accommodate multiple learning styles.

SKILLS

Content Development

Self-Directed Training

Multimedia Creation and Editing

Virtual Training

Project Management

Conflict Resolution

Public Speaking

Leadership

Self-Motivated

COMPUTER PROFICIENCIES

Microsoft Office 365: Word, Excel, Teams, PowerPoint, SharePoint

Instructure: Bridge, Practice

Articulate 360: Rise, Studio 360, Replay 360, Storyline 360

Other: Adobe Connect, Salesforce, Cornerstone, Tableau, Workday, GoToMeeting, NetSuite

EXPERIENCE

ADVANCEDMD South Jordan UT (2019- 2023)

RCM IMPLEMENTATION CONSULTANT

Provided implementation technical training to assigned clients for their Medical Billing, Telehealth and EHR/EMR software.

Provided backend administrative support for the assigned clients throughout implementation.

Created departmental “How to” Standard Operation Procedure guides.

VIVINT SMART HOME PROVO UT (2012-2019)

CORPORATE VIRTUAL TRAINER (2016-2019)

Provided orientation and training to Work at Home new hires in a virtual classroom, using Adobe Connect.

Created and edited “How to” learning videos

Developed multiple self-directed learning courses using Rise from Articulate 360

Built interactive emulators for “hands-on” learners using Storyline 360.

Created training materials such as: PowerPoints, Agendas, Surveys, Study Guides, Tests, and Handouts.

Wrote and edited a 200+ page customer service facilitators guide for complex customer service issues.

NESTING ADVISOR/ UP-TRAINER (2012-2015)

Assisted with transitioning new hires from training to customer service calls.

Facilitated customer service training for new products and processes to all departmental employees.

EDUCATION

Iowa WEstern Community College (IWCC): (2009)

Earned a scholarship to play for the men’s soccer team.

Utah Valley Univeristy (UVU): (2012-2014)

Completed general education courses while working full time.

SOUthern NEw hampshire university (SNHU): (2018-PRESENT)

Pursuing a degree in business management.

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