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Customer Service Order Fulfillment

Location:
Atlanta, GA
Posted:
December 12, 2023

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Resume:

Natalie Alvarez

Atlanta, GA • 470-***-**** • ad1wsp@r.postjobfree.com

EDUCATION

Georgia State University Expected May 2025

Bachelor of Arts in Psychology on a Pre-Med Track

● Dean’s List, Fall 2022 and Spring 2023

● GSU Achievement Scholarship, Fall 2021

● Full-tuition funding through the Georgia HOPE Scholarship RELEVANT COURSEWORK

● Memory and Cognition (A)

● Human Growth and

Development (A)

● Intro. Gen. Psychology (A+)

● Intro to Sociology (A)

● English Comp. II (A+)

● Principles of Chemistry (A)

● Scientific Perspectives on

Global Issues (A+)

WORK EXPERIENCE

Crust Pasta and Pizzeria Alpharetta, GA July 2021-May 2022 Carside Server

• Efficiently managed carside service, delivering exceptional customer experiences through prompt delivery of orders and personalized attention to customers in their vehicles

• Demonstrated strong menu knowledge, upselling techniques, and adept multitasking abilities to ensure accurate order fulfillment and maintain high levels of customer satisfaction Mellow Mushroom Atlanta, GA June 2022-April 2023

Server

• Provided exceptional customer service in a high-volume restaurant environment, ensuring a pleasant dining experience

• Proactively engaged with guests, building rapport and addressing inquires, thereby contributing to a welcoming atmosphere and constant positive feedback Starbucks Atlanta, GA August 2022- Current

Barista

• Skillfully prepare and serve high-quality beverages and food items while providing exceptional customer service in a fast-paced environment

• Demonstrate expertise in handling cash transactions, maintaining cleanliness and organization, and contributing to a positive team atmosphere through effective communication and collaboration

EXTRACURRICULAR ACTIVITIES

Georgia State Spanish Club Atlanta, GA Fall 2021-Present Member

VOLUNTEER WORK

Pack-A-Million, Atlanta Hawks June 2022

• Assisted in creating large volumes of food packages for distribution to the local community

• 5 hours of service

Food as Medicine, Grady Health System August 2023

• Created and distributed packages of fresh foods and vegetables for Grady patients

• 4 hours of service

SKILLS

• Proficient in oral and written Spanish

• Software proficiency (Microsoft Office, Canva)

• Adaptability and flexibility

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