Mitali Vasisht

Best Phone: 615-***-****

Availability for the interview: Anytime within 24-48 hours’ notice

Best email: ad1wrh@r.postjobfree.com

Location: Franklin, TN 37067

Authorized to work in the US for any employer.

I have almost 3 years’ experience working in property, causality, health insurance. Have good knowledge of claim Process and claim audit, in addition to that I have 5 plus years’ experience on different customer service role.

Education

Master’s in Political Science, Kurukshetra University, Kurukshetra, Feb 2000.

Certifications and Licenses

Property & Casualty License Present

Life & Health Insurance License (Aug 2021 to Aug 2024)

Skills & Abilities

Experienced in working with Customers. Strong customer service skills, organizational skills.

Cooperative working relationships with supervisors and co-workers.

Ability to schedule and coordinate multiple projects and successfully meet deadlines.

Strong attention to detail, customer service and listening skills; highly motivated, creative, and flexible.

Excellent computer skills – Microsoft Office products, and Internet Navigation

Possess effective planning, communication, Persuasion/Negotiation, Conflict Resolution, Cold calling, presentation, and interpersonal skills.

Work Experience

Insurance Agent

TTEC - Englewood, CO

June 2021 to Present

Provided guidance on various insurance products such as life, home, or health insurance.

Evaluated business or individual customers’ needs and financial status and propose protection plans that meet their criteria.

Handled inbound calls and helped customer regarding queries related to property and causality insurance.

Helped clients regarding claims and coverage and in enrollment or provided quotes and handled billing.

Monitored insurance claims to ensure mutual satisfaction.

Constantly updated job knowledge and learn about new products and services.

Recruiter (Part-time)

USA Truck - Remote

March 2022 to February 2023

Interviewed truck drivers, helped them submit their applications and forwarded their applications to hire teams for further review.

Screened candidates by reviewing resumes and job applications and performed phone screenings.

Attracted candidates through various channels like social media and professional networks.

Scheduled interviews by coordinating with candidates and hiring managers.

Negotiated job offers and compensation packages with candidates.

Licensed Health and Life Insurance Agent (Part-time)

Family First Life - Nashville, TN

August 2021 to March 2022

Worked as individual producer. Contacted leads and enrolled them for life insurance according of their need and requirement and what insurance work well according of their health history.

Helped clients regarding claims and coverage and in enrollment or provided quotes and handled billing.

Monitored insurance claims to ensure mutual satisfaction.

Provided guidance on various insurance products such as health insurance.

Recommended appropriate coverage limits based on an analysis of risk factors such as occupation, hobbies, or family composition.

Reviewed current coverage to determine if it needs to be changed or updated

Tax Agent

SITEL COMPANY CAMPIAN FOR TURBO TAX - Nashville, TN

May 2021 to May 2021

I worked on short project for SITEL company as an agent and helping client for tax related issues there.

Insurance Department

TTEC (Bank of America)- Brentwood, TN

October 2020 to March 2021

Worked company project in Bank of America unemployment insurance as insurance agent.

Handled inbound and outbound calls from customers and assisted them regarding unemployment claims.

I Have to analyst their applications and work according of statues and audit in claim according of new update and or help to file new claim or appeal claim as well.

Software Tester

Freelancers - Brentwood, TN

October 2019 to October 2020

Worked for many companies' small project as software tester.

Understood the success criteria defined for the project to ensure quality standards.

Collaborated with project team members to define testing scope and approach.

Submitted detailed defects identified during the testing process, verified the bugs when they are resolved.

Provided knowledge transfer for completed projects and created/updated documentation as necessary.

Reported bugs and errors to development teams.

Teacher

Kinder Care - Nashville, TN

August 2018 to November 2019

Teaching kids according of school curriculum and helping parents and family to resolve there. questions relate to their kids.

Developed and issued educational content including notes, tests, and assignments.

Supervised classes to ensure all students are learning in a safe and productive environment.

Answered student inquiries and resolved problems related to curriculum and course prerequisites.

Provided individualized instruction to each student by promoting interactive learning.

Prepared appropriate documentation and reports on programs and on student progress.

Performed miscellaneous job-related duties as assigned.

Teacher

All God's Children Early Learning Academy, LLC - Nolensville, TN

December 2016 to July 2018

Teaching kids according of school curriculum and helping parents and family to resolve there. questions relate to their kids.

Developed and issued educational content including notes, tests, and assignments.

Supervised classes to ensure all students are learning in a safe and productive environment.

Answered student inquiries and resolved problems related to curriculum and course prerequisites.

Provided individualized instruction to each student by promoting interactive learning.

Prepared appropriate documentation and reports on programs and on student progress.

Performed miscellaneous job-related duties as assigned.

Teacher

Cambridge Academy - Brentwood, TN

July 2016 to November 2016

Teaching kids according of school curriculum and helping parents and family to resolve there. questions relate to their kids.

Developed and issued educational content including notes, tests, and assignments.

Supervised classes to ensure all students are learning in a safe and productive environment.

Answered student inquiries and resolved problems related to curriculum and course prerequisites.

Provided individualized instruction to each student by promoting interactive learning.

Prepared appropriate documentation and reports on programs and on student progress.

Performed miscellaneous job-related duties as assigned.

Teacher

Never Grow UP - Brentwood, TN

June 2015 to July 2016

Teaching kids according of school curriculum and helping parents and family to resolve their questions relate to their kids.

Developed and issued educational content including notes, tests, and assignments.

Supervised classes to ensure all students are learning in a safe and productive environment.

Answered student inquiries and resolved problems related to curriculum and course prerequisites.

Provided individualized instruction to each student by promoting interactive learning.

Prepared appropriate documentation and reports on programs and on student progress.

Performed miscellaneous job-related duties as assigned.

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