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Customer Service Office Manager

Location:
Detroit, MI
Posted:
December 12, 2023

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Resume:

Allison Morgan

Muskegon, MI

ad1wq6@r.postjobfree.com

+1-231-***-****

ALLISON MORGAN

**** **** *** ********, ** 49442

CAREER OBJECTIVE

Outgoing and highly driven individual seeking a position utilizing my exceptional skills, education, and extensive knowledge of administrative tasks, marketing, and customer service. PROFESSIONAL SKILLS

• Punctual & dependable

• Highly motivated

• Detail oriented

• Teamwork

• Interpersonal & excellent communication skills

• Leadership

• Adaptability

• Creativity

• Problem-solving

• Ad design, brochures, logo design

• Knowledgeable in Adobe Illustrator, Photoshop, and InDesign software

• Knowledgeable in Google Analytics

• Microsoft Word, PowerPoint, some Excel experience EXPERIENCE

Specialist Verizon Wireless Muskegon, MI 49444 February 2022 - Present

• Providing customers with products and solutions which helps to simplify and organize their lives. • Creating personal connections to make tech look simple. • Generating sales by using your passion for cutting edge technology. • Helping customers enjoy the best things about their new products so they can begin using and enjoying them immediately. • Excelling in a team-based environment.

GM Team Leader

Meijer Walker, MI Sept 2021 - February 2022

• Supervise and educate team members using motivational approach

• Write weekly employee schedules

• Sort semi load of items, stock items, transfer items Office Manager/Title Clerk

Subaru of Muskegon Muskegon, MI Jun 2018-Jun 2020

• Assist finance department with collecting payments and handling information regarding motor vehicle registration and processing legal documents and other state-required documents.

• Process registrations/plates for all new and pre-owned vehicles

• Assist Community Relations Director with coordinating community events such as pet adoptions, book drives, food drives, and 5k runs

• Working with marketing team to ensure marketing signage and online media is current. Photographing events and posting to social media.

• Greeting, answering phone calls, directing customers to service department, business office, sales office.

• Preparing and inspecting the new Subaru vehicle prior to delivery to ensure the vehicle is ready to deliver to the customer

• Explain vehicle technology to customers before, during, and after taking delivery of new vehicle Bank Teller

Community Shores Bank Muskegon, MI May 2017-May 2018

• Providing account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, and money order.

• Loading ATM with cash, receiving ATM deposits, reconciling transactions.

• Answering questions in person or on telephone; referring to other bank services. Assistant Manager

Wet Seal Muskegon, MI Jan 2017-May 2017

• Preparing store for opening and closing. Counting registers, making deposits

• Making sure up to date marketing is displayed

• Directing and leading employees, supervising activities to drive productivity and efficiency.

• Supporting sales management initiatives to optimize business development.

• Mentoring staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

• Organizing employee schedules, workflows and shift coverage to meet expected business demands. Office Manager

My Space Office & Storage Muskegon, MI Jul 2014-Jan 2017

• Greeting customers, answering telephone, transferring calls

• Invoicing and billing

• Accounts Receivable utilizing QuickBooks

• Accounts Payable and recordkeeping for taxes

• Leasing offices and storage units

• Sending faxes, filing paperwork, ordering business supplies

• Posting Craigslist and Ebay listings

• Managing company advertising, marketing and social media. Graphic Design Intern - While Attending College

Pelican Productions Nunica, MI Jun 2014-Jul 2014

• Designing of movie title art, admission, concession, and policy signage for movie theaters across the United States

• Designing of local company logos, signs and posters

• Printing – Changing paper and ink in professional grade printers

• Use of cutters to cut out title art and use of laminator to laminate signage

• Preparing designs to be printed

• Fulfilling orders, packaging and shipping them to over 300 movie theaters. EDUCATION AND TRAINING

Associates of Applied Science: Digital Media Design Baker College of Muskegon Muskegon, MI 2014

Google Analytics Certification May 2020

Google Fundamentals of Digital Marketing May 2020 200-Hour Registered Yoga Teacher

Living Yoga School Rishikesh, India May 2021

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Education

Associate in Graphic Design

Skills

• Adobe InDesign

• Graphic Design

• Adobe Illustrator

• Google Analytics

• Adobe Photoshop

• Logo Design

• Illustration

Certifications and Licenses

Google Analytics

May 2020

Assessments

Attention to detail — Highly Proficient

September 2020

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

Work style: Reliability — Highly Proficient

June 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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