Denise Bradshaw

ad1wq4@r.postjobfree.com/402-***-****

Public Profile

Summary

Positive and professional communicator that welcomes collaboration and innovation between teams, building successful and supportive business relationships with internal teams and external clients; Direct and organized project manager and business analyst with extensive experience in agile and waterfall development methodologies; Creative and resourceful leader with a wide breadth of vendor/procurement and process/contract management experience, often receiving accolades from coworkers and clients regarding the clear and detail-oriented skills apparent within my work performance.

Employment Summary

Valmont Industries, Business Systems Analyst (2018-present)

Analyze and Manage software change (production, small enhancements, projects) from inception through production, using Agile Methodology system.

Scrum Master

Trained employees on new processes

Created documentation on new and standard processes

Became a ‘go-to’ person for issues.

Received compliments on my work from development and users.

Direct Patient Logistics, Project Manager, (2017 – 2018)

Created first company Project Plan which could be replicated for implementations.

Project Managed transfer center implementations

Originated product buildout process and brought two products to Sales Readiness

Originated contracts both internally and vendor to support new products

Sole responsibility for application testing of new telephony system, went into production with no issues.

Conducted training classes for new telephony system.

Alorica, Business Analyst and Vendor Management, (2013 – 2017)

Through contract analysis, identified multiple cost-saving opportunities within vendor management, saving the company over $175,000 during the last fiscal year

Originated new IT vendor team and processes, collaborating with internal departments and multiple vendors; including the creation of training guides and the creation and delivery of training sessions for senior management

Created first ever application support plans, for internal and external users

Proficient with the business requirements process, managed both technical and business requirements for a new initiative for a well-known credit-card company, including development of marketing and technical product materials for the end user

Fostered and developed prosperous and successful business relationships with domestic and international vendors

Analyzed client, end-user requirements; liaison for clients/internal support teams

TEK Systems, Contractor Project Manager III, (2012)

Formed team of Documentation contractors tasked with the creation of new end-user documentation for a multi-phased re-engineering claims portal

Implemented company’s use of agile development methodology by internal development teams working on the re-engineering claims project

Developed User Acceptance Testing process: personnel, tools, and standardization of user scenarios, training, and communication(s)

CSG International., Lead Advisory Analyst, (2008 – 2011); Senior Project Manager, (2005 – 2008); Manger, Host Interfaces, (2002 – 2005); Enhancement Specialist, (2000 – 2002); Senior Addressability Specialist, (1999 – 2000); Addressability Representative, (1994 – 1998); Senior Account Specialist, (1992 – 1994); Account Specialist, (1991 – 1992)

Brought first contract management tool into production.

Interpreted client business needs and translated into business requirements and product enhancements; conduit between clients and internal support teams

Maintained internal quality standards

Managed cross-functional business requirements and large-scale project tasks

Trained clients/internal teams

Performed testing and output analysis

Skilled with waterfall and agile development methodologies

Communicated effectively with all levels within the organization

Education/Certification

University of Nebraska – Lincoln (UNL) – BA in Business Psychology

Nebraska Wesleyan University (NWU) – Project Management Certification

Characteristics of a Great Scrum Master – LinkedIn 2021

Metropolitan Community College (MCC) – Landscape Design Certification

Technical Experience

Microsoft Office Suite, including Excel, Project, Word, Visio

Smartsheet

Azure Dev Ops

IFS

Recognitions

Global IT Associate of the Month – July 2013, Sept. 2014, and Dec. 2014 – West

BRAVO, Team BRAVO, and Award of Excellence – CSG Systems, Inc.

Volunteer Service

Therapy dog visits for local adult-living facilities – (2013 – current)

References for Denise Bradshaw

Amy Weis

Title – Healthcare Recruiter

Blu Medstaff

402-***-**** or ad1wq4@r.postjobfree.com

Glenn Reimer

Title – ERP Analyst

Valmont Industries

979-***-**** or ad1wq4@r.postjobfree.com

Jolene Jankowski

Title – DOT Safety Manager

Valmont Industries

402-***-**** or ad1wq4@r.postjobfree.com

Contact this candidate