Angela Morgan

Sr. Benefits Analyst

San Francisco, CA 94124

ad1woi@r.postjobfree.com

+1-415-***-****

Effectively manage all aspects of benefits programs including philosophy, plan design and strategic initiative.

Seeking to provide top-quality HR support. Offer excellent communication skills, computer proficiency

(word processing, spreadsheets, database programs), and an understanding of organizational strategies to help meet corporate objectives. Technical Skills/Proficiencies

• WorkDay, Microsoft Office Suites, PeopleSoft, Banner (HRIS), Access Authorized to work in the US for any employer

Work Experience

Sr. Benefits Analyst

Swinerton Inc. - San Francisco, CA

February 2017 to October 2023

• Oversee day-to-day benefit program administration including enrollment, change, and transition processes.

• Oversee Leave of Absence and Time Off programs for administrative staff.

• Plan and manage all facets of annual Open Enrollment, including open enrolment meetings with the Benefits Manager.

• Manage the Non-union Craft Hourly Benefit Program.

• Lead and implement new programs and facilitate benefit communications efforts.

• Assist management, employees, and vendors to resolve benefit questions and issues.

• Oversee monthly reconciliation process and vendor payments.

• Ensure compliance with all applicable federal, state, and local laws (including but not limited to FMLA, CFRA, ADA, ACA, HIPAA, COBRA, etc.), company policies and procedures in all transactions.

• Conduct regular audits of benefit programs to ensure the quality of carrier information is up-to-date and in Workday.

• Identify, recommend and implement process improvements.

• Support and educate Company and Division HR Partners with benefit information.

• Assist with the implementation, design, set up and testing of Workday.

• Stay up to date and knowledgeable of current and upcoming benefit and leave of absence legal compliance changes, as well as trends in the benefits field.

• Recommend new and/or improved employee benefit plans, processes, and cost management measures that support the company’s overall reward strategy.

• Coordinate and supervise the services of consulting firms, brokers, trustees, other outside resources to assure appropriate delivery of services, on time and within established budgets.

• Assist with managing all group benefit plans.

• Assist with managing annual Open Enrollment for group benefit plans.

• Recruit, train, and oversee daily operation of assigned Benefits Staff team.

• Assist with managing group insurance contracts.

• Resolve administrative problems with carrier representatives and third party administrators.

• Manage the Retiree Health Insurance Program.

• Assist administrative employees/retirees/covered dependents in resolving insurance questions and claim issues.

• Collaborate on benefits data management within HRIS system, including reporting.

• Assist with arranging and conducting employee information presentations and enrollments,

• Assist with educating Company/Division HR staff concerning benefit information.

• Assist with managing Company Intranet Benefit Information (SwinNet) for administrative staff.

• Collaborate on the development of statistical data relative to group plans and leave/time off programs.

• Supervised a staff of three.

• Complete other responsibilities as assigned.

Sr. BENEFITS ANALYST

City College of San Francisco - San Francisco, CA

January 2013 to February 2017

• Manage and enroll health, dental, vision, life and disability insurance, and various cafeteria account information to about 5000 active employees and retirees.

• Responsible for setting up and managing our annual open enrollment periods and providing all the necessary materials.

• Responsible for recommending benefit plans and the changes.

• Process and enter the enrollment forms in the various systems.

• Handle 401k and 403B compliance and work with third party administrators.

• Responsible for implementing all benefits communications with employees.

• Process status changes and the deductions.

• Provide COBRA information and process the enrollments.

• Handle the retirement process for faculty & administrators.

• Process, monitor and track all leaves of absences.

• Process Worker's Comp Claims.

• Monitor and track all retirees and their benefits.

• Monitor and track employee deductions.

• Analyze and resolve delinquency issues.

• Assisted with non-discrimination testing.

• Work with IT regarding HRIS issues and benefits.

• Supervised and trained the Benefits Coordinator. Benefits Analyst

City College Of San Francisco - San Francisco, CA

January 2001 to January 2013

• Manage and enroll health, dental, vision, life and disability insurance, and various cafeteria account information to about 5000 active employees and retirees.

• Responsible for setting up and managing our annual open enrollment periods and providing all the necessary materials.

• Responsible for recommending benefit plans and the changes.

• Process and enter the enrollment forms in the various systems.

• Handle 401k and 403B compliance and work with third party administrators.

• Responsible for implementing all benefits communications with employees.

• Process status changes and the deductions.

• Provide COBRA information and process the enrollments.

• Handle the retirement process for faculty & administrators.

• Process, monitor and track all leaves of absences.

• Process Worker's Comp Claims.

• Monitor and track all retirees and their benefits.

• Monitor and track employee deductions.

• Analyze and resolve delinquency issues.

• Assisted with non-discrimination testing.

• Work with IT regarding HRIS issues and benefits.

• Supervised and trained the Benefits Coordinator. HUMAN REOURCE MANAGER

Pinkerton Security - San Francisco, CA

August 1999 to November 2001

• In charge of all the recruitment.

• Handled all employee relations issues, disciplines and terminations.

• Managed the pre-hire process and background screening.

• Prepared the benefit packets.

• Provided the new hire orientation & training.

• Process unemployment claims and attended all unemployment hearings when necessary.

• Handle EEO and discrimination charges.

• Handle and process all Leaves of absence.

• Attend union grievances and assisted in the negotiations of the collective bargaining units.

• In charge of the employee incentive programs.

• Supervise a staff of three.

Sr. PERSONNEL CLERK

City College of San Francisco - San Francisco, CA

February 1996 to August 1999

• Prepared the faculty and administrated job announcements.

• Prepared new hire packets.

• Prepared monthly board resolutions.

• Assisted in the recruitment process of full-time and part-time faculty and the administrators.

• Attend various job fairs.

• Input all newly hired HRIS and salary information in the Banner system.

• Handled phone inquiries regarding job openings.

• Prepared part-time pool lists.

• Processed faculty Leave of absence.

• Processed Sabbatical leaves.

• Assisted in processing disabilities claims.

• Supervise a staff of three.

Education

AA in Business

City College of San Francisco - San Francisco, CA

Skills

• PeopleSoft (10+ years)

• Employee Orientation (5 years)

• Word Processing (10+ years)

• Interviewing (10+ years)

• Human Resources (10+ years)

• Management (10+ years)

• Benefits Administration (10+ years)

• Human Resources Management

• Workers' Compensation

• Workday (6 years)

• Office Management

• Conflict Management (5 years)

• Recruiting (4 years)

• Cost Management

Certifications and Licenses

Senior Professional in Human Resources

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