SAIGEETHA DHAGE

OVERVIEW OF QUALIFICATIONS

Talented IT/IS Management Professional with experience as Programmer Analyst.

Experience with systems design and analysis; data modeling; application and database development; reporting and team lead/project management.

Problem-solver, with high-level analytical and trouble-shooting skills, and high learning aptitude.

Strong written and verbal communications, with experience preparing development processes, checklists for code review, technical documentation and ongoing user support.

U.S. work authorization: naturalized U.S. citizen. Fluent in, English, Hindi, Kannada, and Marati.

CERTIFICATIONS

Engineer Intern, Charleston, West Virginia, 2003

HTML 3.2, Brain bench, 2000

Java Programming Language SL-275, Bangalore, India, 2000

MOC# 2544 Advanced Web Application Technologies, Microsoft Visual Studio 2005

MOC# 2543 Core Web Application Technologies, Microsoft Visual Studio 2005

EMPLOYMENT HISTORY

Randstad Technologies, LLC 8/2021 – Present

Technical Writer, WV SACWIS

Help design reports for Child Support, Integrated Eligibility, and state automated child welfare information system.

Write requirement and design documents for all three reporting area (child support, integrated eligibility and child welfare).

Validate the design of the reports.

Analyze the reports to determine the correct functionality and aiding the testing team in resolving any issue.

Software Tools: MS Word, MS Excel, SharePoint, Rally, ALM

Operating System: Windows 10

EMPLOYMENT HISTORY

Department of Health and Human Resource, Charleston, West Virginia 25301 10/2020 – 7/2021

Programmer Analyst, West Virginia Department of Health and Human Resources

Maintained Families and Child Tracking System, state automated child welfare information system.

Research and review the functionality of FACTS system to accurately reflect the data.

Help the business analyst resolve any issue aroused due to incorrect data.

Working extensively with sql and stored procedures to determine the correct functionality and aiding the testing team in resolving any issue.

Software Tools: PL/SQL, Visual Studio, .NET framework 3.5, CSLA, ASP.NET, Telerik controls

Database: Oracle 10i

Programming language: C#, Power Builder 10

Operating System: Windows XP, Windows server 2008, Windows server 2003

EMPLOYMENT HISTORY

CGI, VA RICHMOND 1111 2/2019 – 8/2020

Senior Consultant, ETL Data Conversion Mapper CGI, WV SACWIS

Responsible for translation of business requirements documentation into data requirement and source-to target data mapping.

Lead the conversion requirements review for a particular module.

Analyze client data and identify/address problems that may affect the conversion process.

Document and communicate conversion related issues.

Participate in product development by providing detailed feedback for bug fixes and enhancements.

Perform data analysis, data mapping and reporting data issues.

Results oriented examples with developing conversion test cases and ability to create and understand SQL queries.

Mentor the conversion team scripters in achieving proper data conversion from source to target.

Participate in all design and development sessions/discussions for your assigned team.

Perform quality assurance testing on converted data.

Assist with conversion configuration sessions, document meeting notes and action items.

Software Tools: PL/SQL, MS Word, MS Access, JIRA

Database: Oracle 12c

Programming language: SQL

Operating System: Windows 10

EMPLOYMENT HISTORY

Department of Health and Human Resource, Charleston, West Virginia 25301 7/2008 – 2/2019

Programmer Analyst II, West Virginia Department of Health and Human Resources

Maintained Families and Child Tracking System, state automated child welfare information system.

Worked on maintaining FACTSPLUS asp.net web application developed to help registered provider has to review their services provided via statewide FACTS system.

Worked on developing new modules, enhance and maintain other web projects like Child Protective Service (CPS), Automated Placement Referral (APR), National Youth in Transition Database (NYTD), Case Plan Report (CPR) using Visual Studio 2008 and CSLA, Oracle database.

Working on enhancing and updating to new web controls (Telerik controls) for a web based project RODCA that will permit Resource and Referral staff to complete their RODCA Time Studies. Also upgrading the system to higher version (Visual Studio 2005 to 2008) as and when needed.

Involved in performance monitoring tools evaluations Dynatrace

Working on CPS project by creating new reports using Aspose

Worked reviewing the code developed by other team members as QA analyst

Maintained an internal application developed to help maintain a process in order to audit the process ACD, developed by Power Builder and Oracle. Later was involved in changing the functionality as and when the need arise. Add new user to the system by setting appropriate access. Train new users.

Software Tools: PL/SQL, Visual Studio, .NET framework 3.5, CSLA, ASP.NET, Telerik controls, Aspose reporting tool

Database: Oracle 10i

Programming language: C#, Power Builder 10

Operating System: Windows XP, Windows server 2008, Windows server 2003

EMPLOYMENT HISTORY

(Continued)

Department of Health and Human Resource, September 2005 to July 2008

Charleston, West Virginia 25301

Programmer Analyst I, West Virginia Department of Health and Human Resources

Involved in maintaining and enhancing Families and Child Tracking System (FACTS), a state automated child welfare information system. It is a client server application developed using Power Builder and Oracle database.

Involved in writing stored procedures to enhance the application with new functionality to the existing, FACTS system or change existing system for any changes. Also was involved in changing the screen layout, adding new fields, and changing the existing functionality to the existing screen in Power Builder.

Worked on maintaining FACTSPLUS asp.net application, a web based application, developed to help registered providers to review their services provided via statewide FACTS system.

Worked on maintaining RODCA asp.net web application, which will permit Resource and Referral staff to complete their RODCA Time Studies

Involved in maintaining FACTS Admin asp.net application, which maintains the users of the FACTSPLUS site

Worked on enhancing Requirement Tracking System (RTS) web application. The application was developed using C# and visual studio 2008 and Oracle database as repository. RTS helps managers or the internal users of the FACTS system to maintain all the customer requirements, status of the requirements and produces timely reports on the requirements.

Software Tools: PL/SQL, Visual Studio, .NET framework 3.5, CSLA, ASP.NET, Component Art

Database: Oracle 9i

Programming language: C#, Power Builder 10

Operating System: Windows XP, Windows server 2003

West Virginia State University, Dunbar, West Virginia 25064 July 2005 to August 2005

Programmer Analyst,

Involved in creating, modifying existing reports using C++, PL/SQL.

Software Tools: TORA

Database: Oracle 9i

Programming language: C++, PL/SQL

Operating System: UNIX, Windows XP

Department Of Environment Protection April 2003 to September 2003

Programmer Analyst,

Created web forms using, Microsoft FrontPage

Marking up all the forms fields using Microsoft Excel

Later was assigned to testing of the web application

Software Tools: Microsoft Frontpage 2000

Operating System: Windows XP

Seshtech Consultants, Bangalore, India April 1998 to December 1999

Programmer,

Involved in creating screen mockup, coding and testing of the following systems using PowerBuilder 5.0 and Watcom SQL database

Employee Payroll Information to keep track of employee information, clients each employee is working for and supervisor of each employee. Includes the position and maintains payroll information of each employee.

Inventory & Library Management System (IMS) This system maintains inventory stock of the company, maintaining orders for office supplies and office equipment like computer/laptop/notebooks/technical books etc. System also maintains the request for office supplies.

EDUCATION & TRAINING

MARSHALL UNIVERSITY, South Charleston, West Virginia

Master of Science in Information Systems, May 2005

P.E.S.I.T, Bangalore, India

Bachelor of Science in Electronic and Communications, 1998

Engineer Intern, Charleston, West Virginia, 2003

HTML 3.2, Brainbench, 2000

Java Programming Language SL-275, Bangalore, India, 2000

MOC# 2544 Advanced Web Application Technologies, Microsoft Visual Studio 2005

MOC# 2543 Core Web Application Technologies, Microsoft Visual Studio 2005

TECHNICAL SKILLS

Languages:

Visual Studio, Visual Basic, C#, ASP.NET, Oracle PL/SQL, C, Pro-C, Power Builder 5.0 to 10.5, JavaScript, Fortran, CICS, JCL, HTML, AJAX, ADO, XML/XSLT, JSP, JDBC

Frameworks & Servers:

CSLA, and Microsoft Enterprise Library, IIS

Operating Systems:

Windows XP/NT/2000/2003,

Databases & Reporting:

Oracle 7.x/8.x/9.x/10.x, SQL Server 2000/2005, Sybase 10.x, Microsoft Access

Software:

MS Office, Project, Visual Studio, Visio, FrontPage, Word Perfect Office, Power Builder 9, PL/SQL Developer

Version Controls:

PVCS, Source Safe, Microsoft Visual Studio Team Suite

AJAX Enabled Components:

WebUI (Component Art), TELERIK third party controls for Visual Studio.Net

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