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Customer Service Data Entry

Location:
Albuquerque, NM
Posted:
December 12, 2023

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Resume:

Brandon Perna-Roose

Albuquerque, NM

ad1wmj@r.postjobfree.com

505-***-****

I enjoy hard work and tedious tasks. I'm a quick learner with a drive to excel; eager to learn and understand the general mechanics in a "how this works and why" manner. I'm able to comprehend detailed tasks and work well with others. I am a self-starter and can provide problem resolution. Work Experience

Facilities manager

Sandia Botanicals- Albuquerque, NM

June 2019 – present

Commercial property maintenance. Background in plumbing, Electrical,HVAC, carpentry, finishing., painting, electronics, cash handling, management/delegation, schedule making, human resources, and team building. Ability to problem solve and improvise. Excellent customer service skills. Proficient in Microsoft office suite. Office Manager/Administrative Assistant

Lash and Dixon Flooring - Albuquerque, NM

October 2015 to June 2019

-Bookkeeping -Scheduling -Ordering supplies/ Product purchaser -Inventory Control -Customer Service - Record keeping -Working frequently with Quickbooks and Microsoft office Suite -Payroll -Data Entry Buyer/Sales

Infinity Music - Albuquerque, NM

March 2012 to September 2015

Shipping Department Manager • Customer Service • Sales • Buying products to sell • All online interactions including sales • Website design based off platform • Ordering supplies • Daily inventory management and maintenance • Adding newly acquired inventory to online site • Register operation/ cash handling • Ensuring online sales are sent out in a timely fashion • Responding to company emails in a timely fashion • Data entry • Daily Merchandising • Social media In my time spent with Infinity Music I was consistently top salesperson in any given pay period. Our stores online sales climbed to the top of the corporation. I was personally asked by the leaders of the company to help with website testing and development.

Store Manager

Cottonwood Financial - Albuquerque, NM

March 2009 to March 2012

Loan processing • Customer service • Oversee the daily store operations • Manage a team of employees

• Train new hires • Data entry • Collections • Create and manage filing systems • Create employee schedules • Responsible for cash management up to $10,000.00 • Make bank deposits • Out of office marketing • Diffuse escalated situations • Problem resolution • Complete projects and assignments by deadlines. I began my career at Cottonwood Financial as an assistant manager and eight months later was assigned my own brand new store. I managed one of the top ten stores within the national chain which consists of 400 locations. My ability to communicate well with people and build strong teams allowed my quick growth along with the growth of my store(s) within the company. Assistant Irrigation Technician and Store Associate Just Sprinklers - Albuquerque, NM

March 2008 to December 2008

Repair and maintenance and installation of residential sprinkler systems and drip-line irrigation systems • Provided customer sales and service • Delivery driver (19ft box truck) • Operated 31 company vehicles • Responsible for the operation of the company's retail store • Managed the set up of exhibition booths for the company's shows • Maintained the administrative functions of the store (cash register, computer systems and standard office equipment)

Apprentice

Just Water Heaters - Albuquerque, NM

August 2007 to March 2008

Provided service, repair and maintenance of a wide range of water heaters • Ran plumbing lines and sweat pipe • Repaired and installed swampl coolers and wall furnaces (running duct work and top out plumbing for new construction) • Installed Aquapex lines • Maintained company vehicle Maintenance Mechanic II Apprentice

Stadium Management Group - Albuquerque, NM

September 2005 to August 2007

Provided commercial building maintenance; plumbing repair, installation of public facilities, sinks and re- plumbing • Assisted in the maintenance of electrical transformers and electronics and continual replacement of 30 styles of light fixtures • Responsible for supplying electricity to numerous exhibitor booths • Provided HVAC repair and maintenance for 60 commercial air units • Monitored stable air temperature for venues for up to 10,000 employees/persons and the ventilation to newly constructed rooms • Responsible for providing dry wall work when needed Education

Graduated with high-school diploma

Southwest Secondary Learning Center

May 2005

Some college

CNM



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