PROFESSIONAL SUMMARY

More than ** years of experience in providing project and program leadership of multidisciplinary teams around the globe. Trusted advisor and consultant working closely with clients to address current challenges and mitigate risk. Forward-thinking manager who works closely with clients to bring the best resources and talent together to meet expectations. Certified Scrum Master.

PROFESSIONAL EXPERIENCE

INTERCONTINENTIAL HOTEL GROUP (IHG) Chief of Staff, FF&E/Value Engineering

Atlanta, GA 2022 – Present

Responsible for providing executive level strategic support to the VP of furniture, fixtures and equipment (FF&E) and Value Engineering for the Americas Region for the global franchise. This included:

Metrics/KPI

Project/Program Management

Compensation

HR Business Partner Rep

Awards

Training and Development

Change Management

Data Analytics

Process Improvement

Workforce Optimization

MANAGEMENT CONSULTING

2016-2022

GUIDEHOUSE Associate Director/Project Manager, CDC, DGMQ Workforce Strategy

Atlanta, GA

RESIGILITY Manager/Project Manager, CDC, OCIO Modernization

Atlanta, GA

ASSOCIATED VETERANS (AV) Program Manager, Supply Chain Modernization

Washington, DC; Denver, CO; Tomah, WI

ATLAS RESEARCH Manager, Enterprise Services Washington, DC

From 2016-2022, I used all the skills and experience I gained working as a civil service leader in the federal government to help federal agencies achieve efficiencies and accountability. I have used my experience at the National Institutes of Health, US Department of State, Department of Health and Human Services and Capitol Hill. From large data management to strategy, project management and public relations, I have led diverse teams of project management professionals to deliver results to my federal clients. Some achievements include:

Responsible for leading customer success, quality control for contractual deliverables and work products. Responsible for leading a team of multidisciplinary team of consultants across five distinct tasks. This multi-year, multitask, multimillion dollar project within Center for Disease Control (CDC) Division of Global Migration and Quarantine focused on:

Training and Development

Change Management

Diversity and Inclusion

Awards

Process Improvement

Weekly, Quarterly, Annual Status Reports

Workforce Optimization

Position Management

Employee Experience

Procurement Planning

Led strategic engagements within the Office of the Chief Information Officer (OCIO) at the CDC to include:

Support stand-up of OCIO’s Inclusion, Diversity, Equity and Action Council

Leading focus groups with pilot user groups

Executive Presentations

Weekly, Quarterly, Annual Status Reports

Strategic Planning

Employees Performance Awards

Working with and directing the activities of vendors and partner organizations.

Led development of position papers on topics within the portfolio

Managed a $20M project with a team of ~50 to document, standardize, and optimize procurement and supply chain practices for 150+ Department of Veterans Affairs (VA) medical centers.

Led strategic engagements with client stakeholders; oversee staff, including a remote project management team; coordinate site visits and meetings; lead PMOs; and execute customer center methodology to ensure superior customer service.

Led Presidential Transition coordination for the VA ($875K budget): Prepared senior career leadership for new political appointees; managed a staff of 10, as well as subcontractors and junior project managers; modernized and digitized paperwork from a binder system into an

electronic database; developed a new framework for the onboarding of new political appointees.

Veterans Health Administration (VHA) ($8M budget): Worked on a large-scale project with 20 staff to aid procurement, installation, servicing and disposal of high-tech medical equipment for the entire VA health system; stood up a 40 FTE office of biomedical and procurement professionals; created a supply chain operating model, an inventory data analysis and national equipment catalog, an analysis dashboard for undelivered orders, and a framework for 240 site visits to VA medical centers.

FEDERAL SERVICE

2001-2016

US DEPARTMENT OF HEALTH AND HUMAN SERVICES Relationship Manager, Office of Human Resources 2013 – 2016

2014 - 2016 Directed training delivery, transition management, system roll out and post-go-live support for the enterprise wide end-to-end Human Resource solution for 88K federal employees and contractors. Managed key contracts valued at $12M to $15M.

Identified an opportunity to improve the HR system (benefits, payroll) in collaboration with the Department of Defense; led change management efforts with the FDA and

CDC to align processes and tools to support wide-scale implementation of the new

system; acted as the key liaison to bring feedback to the senior project managers.

Atlanta, GA

Director, Center for Strategic Workforce Development Solutions

CAREER TIMELINE

2013 - 2014 Led the strategic and daily management of the training, competency, succession and workforce planning for the 93K employees. Functioned as the Acting Director in the absence of the Director/Chief Learning Officer. Supervised 20 associates and directed

the work of 7 independent contractors.

ASSOCIATED VETERANS (AV) Project Manager, Supply Chain Modernization

Re-engineered division management and organizational structure and functional units

to increase efficiency and to better leverage the employee skills.

Developed and introduced new work processes and protocols for each functional unit.

Led the learning management system project to update online learning and tracking system.2

-2018

Introduced new course development technology; improved federally mandated

reporting framework and strategy.

Property Management

Annual Budget Planning

Contracting Officer’s Representative II (COR II)

Led development of position papers on topics within the portfolio

FOOD & DRUG ADMINISTRATION

Deputy Director of Operations, Office of International Programs

Silver Spring, MD

2012 - 2013 Managed the operations of the 12 globally positioned posts, as well as headquarters. Planned and executed a $30M operational budget, a $19M international travel budget, IT, and all administrative and human resources operations. Served as Acting Director in the absence of the Office Director. Directed the work of 10 direct reports and 5 independent contractors (Information Technology, Logistics, Budget, Project Management, Travel).

Director, Center for Strategic Workforce Development Solutions 2013 - 2014

• Managed a project to implement inspections at the point of origin vs. the point of entry;

set up offices around the world; established an international standard for drugs,

products, foods, etc. to promote safety.

Received Commissioner’s Award for Innovation

Retooled International Travel Process to increase efficiency and standardize the process

Assembled IT team to address the technology needs at the 12 foreign offices

Property Management

Led development of position papers on topics within the portfolio

Annual Budget Planning

Contracting Officer’s Representative II (COR II)

DEPARTMENT OF HEALTH & HUMAN SERVICES Executive Officer, Rockville HR Center

Rockville, MD 2010 - 2012

Functioned as the chief of staff for the human resources operations center for the District of Columbia, New York, Chicago, and San Francisco with responsibility for facilities and

contracts. Managed procurement, training, and IT for ~250 FTEs. Directly supervised

12 Human Resource professionals

Served as senior advisor to the Office Director on procurement policy, IT, budget, and

regulatory policy.

T OF Affairs Liaison

Supervised the New Employee Orientation program for ~5K employees annually.

Created and supervised the intern program for 14 interns preparing for federal employment.

Property Management

Annual Budget Planning

Contracting Officer’s Representative II (COR II)

ARCHITECT OF THE CAPITOL Congressional Affairs Liaison

2006-2010US DEPARTMENT OF STATE, Office of Inspector General

Deputy Spokesperson / Congressional Liaison

US DEPARTMENT OF STATE, Office of Inspector General

Deputy Spokesperson / Congressional Liaison

2003-2006

EDUCATION

MOREHOUSE COLLEGE, BA PSYCHOLOGY

GEORGIA STATE UNIVERSITY, MASTER OF PUBLIC ADMINISTRATION

CERTIFIED SCRUM MASTER

ORGANIZATIONS

KAPPA ALPHA PSI Fraternity, Inc. Life Member

MOREHOUSE COLLEGE Alumni Association

NATIONAL ASSOCIATION OF PUBLIC ADMINISTRATION (NAPA)

AIRCRAFT OWNERS AND PILOTS ASSOCIATION

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