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Customer Service Sales Consultant

Location:
Lutz, FL
Posted:
December 12, 2023

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Resume:

Jay Pierce

*** ******** **** **.

Lutz,FL *****

813-***-****

ad1wm9@r.postjobfree.com

OBJECTIVE

To fill an employment opportunity, that will utilize my leadership and team building skills along with professional sales and quality customer service.

EMPLOYMENT

Sales Consultant

Lazydays RV, Seffner, FL (Dec 2019-Present)

Crown Club certified sales consultant at the world’s largest dealership spanning over 126 acres of inventory. Proven ability to personally drive over a half a million dollars of revenue growth each year through strategic sales techniques and effective negotiations. Exceeded sales goals by becoming well versed and knowledgeable in the multiple product lines offered. Mentored and trained new sales staff as part of a onboarding program for new hires. Excelled in immersing myself into serving our nationwide customer base to ensure an unforgettable buying experience that created a successful repeat and referral book of business each year.

Owner/Carpenter

JP WoodWork Design, (Self-Employed) Land O Lakes, FL (June 2016-2019)

Owner and operator of a custom rustic wood design business. Specializing in farmhouse decor for clients homes and businesses. Duties included all design,constructing, and consulting of each custom piece. Pieces included farmhouse kitchen and dining tables, live edge tables, desk, bars, sliding barndoors, floating shelves, built ins, benches, outdoor furniture, and more. Oversee all aspects of customer service, client interactions, deliveries, sales and marketing.

Assistant Vice President, Branch Manager

SunTrust Bank, Odessa, FL (April 2014- May 2016)

Worked in a retail financial center as a Branch Manager for SunTrust Bank. Job duties included building a solid book of business to service the many clients of the bank. Manage and grow clients assets along with the opening and maintenance of their accounts. Daily outbound cold calling of 40-50 prospective new consumer and business clients to generate high loan volumes, new money to the bank and wealth management referrals, while also providing a high level of customer service to meet each clients needs. Managed a staff to ensure excellent customer service and exceed sales goals, while coaching to capacity to strengthen each staff members skill sets.

Personal Banker

Wells Fargo Bank, Wesley Chapel FL (July 2013-April 2014)

Worked in a retail bank as a personal banker for Wells Fargo. Duties included the opening and managing of client accounts, outbound cold calling to prospective new clients, managing and growing clients assets, providing a higher level of customer service, and originating and closing unsecured and secured loans and lines of credit.

Owner/Photographer

Jay Pierce Photography, LLC (Self-Employed) Tampa, FL (March 2007-July 2013)

Worked as a freelance photographer for models, music artist, actors, magazines, night clubs, and agencies nationwide. Duties included the set up and tear down of all shoots as well as photo editing, and printing. Directing large photo shoots for models and magazines. Constant day to day cold calling models and agencies to generate new business. Managing a staff of make up artist, hair stylist, and photo assistants, along with the daily finances of the studio.

Director of Marketing and Sales

Mecca Marketing Media Philadelphia, PA/ Woodbridge, VA (Oct 2005-March 2007)

Managed a tri-state territory while supervising, motivating, and training 6 sales representatives. Generated total revenues in excess of $600,000 annually. I managed the negotiation of individual contracts of up to $300,000 per contract. Within the first year of management, I led my sales team in achieving a 17% increase in sales. I received the "Mecca Marketing Excellence & Achievement Sales Award" in my first 6 months of employment. I have also contributed to Mecca winning several Advertising awards such as the ADDY award, along with being apart of the Philadelphia 100 the last two years in a row.

Sales Associate

Autobility, Fredericksburg,VA (Jan 2005-Oct 2005)

Worked as an automobile salesman. Excelled in sales, customer service, and closing deals. Duties included daily sales training, detailing vehicles, closing deals, minor repairs on vehicles, customer service, setting phone appointments, training new hires, and appraisal of vehicles. Received the title of "Salesman of the Month" during my second month of employment.

Retail Communications Consultant

SPRINT PCS, Fredericksburg, VA (Jan 2004-Jan 2005)

Conducted numerous transactions of selling Sprint PCS phones along with accessories, home long distance, and ensuring quality customer service to each customer. Reached and exceeded monthly quotas that were required while learning and teaching the sales position to new employees. Received the title of “Salesman of the Month” consecutively for three months after first month of employment.

Youth, Worship, and Associate Pastor

Barnett Road Baptist Church, Columbus,OH (Aug 2001-Dec 2003)

Ordained Pastor through the Southern Baptist Convention. Grew, organized and maintained the youth and children’s department from 5-10 kids to 70-85 kids per week within first 6 months. Duties included planning all events, camps, mission trips, messages, music, and providing counseling for troubled inner city teens. Other duties as Associate and Worship Pastor included various office projects, Power Point presentations, arranging and leading music, guest speaking at schools and conferences, various community projects, counseling church members, teaching classes, and any other jobs or duties that the Senior Pastor would ask of me. Became the youngest Associate Pastor in Barnett Road Baptist Church history.

Musician Eric Lovett Ministries, Eternal Praise, Lynchburg, VA (Jul 1999-Aug 2001)

Toured all over the United States playing at several venues for churches such as youth camps, large concerts with other Christian artist, and church services. Toured in Kenya, Africa for two weeks to schools, churches, orphanages, camps, and to the President of Kenya’s house to play several concerts. Other duties included counseling teens, running the product table to ensure sales and quality customer service of the bands merchandise.

EDUCATION

College Prep Diploma (1995 -1999)

Brooke Point High School Stafford, VA

Secretary of the Rotary club. Learn & Serve Program

Studying to Obtain a Bachelor of Science in Psyscology (1999-Present)

Liberty University, Lynchburg, VA Studying to obtain a degree in Psychology.

Qualifications

Proficient with Microsoft OS, Mac OS, Windows OS, Adobe, Excell,Outlook, CRM

Able to learn quickly and lead others in the direction of completing the goal at hand.

Able to adapt to any fast paced work environment.

Able to meet and exceed goals, sales quotas, and deadlines promptly.

Efficient in problem solving and customer relations.

Able to adapt to any position presented to me.

REFERENCES PROVIDED UPON REQUEST



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