Summary:

Extensive experience as a Senior Project Manager for COTS Products at New York State Government, Wealth Management, Capital Market and Insurance domains

Expertise of Waterfall, Agile (lean, scrum), and Rational Unified Process (RUP) as an iterative SDLC with implementation of all four phases: Inception, Elaboration, Construction and Transition

Strong understanding of Project Management Lifecycle (PMLC), Process Reengineering Life Cycle (PRLC) Continuous improvement, Software Development Life Cycle Project Management, Scope Definition, Project Charter, PM Plans, Create WBS, Verify scope (monitoring & controlling), Time & Cost Management, Determine Budget, Risk Management, Procurement Management, user and system requirements

Deep understanding of the various disciplines of Business Process Analysis (BPA) and Six sigma - Business Process Management (BPM)

Managed Scope, Schedule, WBS, HR Plans, Quality Assurance, Forecast Budget, Risk Management

Expert in Create, Execute and Monitor Work Breakdown Structure (WBS), and Budget Documents (S-Curve), Identify and Discuss Risk Management, Functional Specification document for Data mart project, as well as run queries to pullout business reports from SQL

Expertise in leading projects and effective requirements gathering activities encompassing developing relationships with business users, top management, and technical team

Demonstrated capability in Managing people, Leading Teams on various Projects and developing advanced IT solutions

Experience with Critical Chain Project Management (CCPM), Project Management Lifecycle, Clarity-PPM, and MS Project.

Created and documented business processes, to communicate existing processes (As-IS) as well as future business process flows (TO-BE)

Created test plan and implemented it

Managed several complex projects thru HP project and portfolio management (PPM) to automate processes for managing scope, risk, quality, issues and schedules

Designed business process documentation for continuous improvement in the Sales, Legal and Operations process areas

Strong experience and skills in Business Process Reengineering (BPR) and Business Process Analysis (BPA), Microsoft Team Foundation Server (TFS), Use Case Specifications, Change management, project planning, scheduling and conducting administrative tasks, such as time and expense tracking, IBM Rationale Team Concert(RTM), Software Configuration management (CMS), Risk Analysis and Risk Management, Swim-lanes, Workflows, and Unified Modeling Language (UML) diagrams using Rational Rose

Responsible for managing cross-functional and cross-organizational teams to define innovative technology and business process solutions that increase efficiencies, improve customer satisfaction, and drive cost savings across organizations

Created Application Roles and mapped Source to Target, Used ETL tool SSIS and SSRS to extract, transform and load the data by running nightly batch job

Strong experience in requirement management and defect tracking in HP quality center, MS Visio, iGrafix (Business Process Modeling Notation), and UML flowchart.

Experience communicating complex ideas to business, non-experts and has given presentation to teams ranging in size from 5 to 50

A pro-active detail-oriented with strong written and verbal communication skills, and ability to lead a team in an onshore and offshore model

Ability to Plan, Coordinate and Track Project Execution Task/Activities.

Technologies:

Methodologies and languages: Waterfall, Agile, RUP, UML, SQL, HTML, UNIX, C#, VB, Java, J2EE, .Net

Tools: Rational Rose, ClearCase, ClearQuest, Requisite Pro, DOORS, CaliberRM,

Visio, iGrafix, HP Quality Center, Informatica, Erwin

Data Base: MS-Access, MS SQL Server, Oracle, Teradata

Productivity Applications: PPM, Microsoft Team Foundation Server (TFS), MS Project, Word, Excel,

Power Point, Windows, Outlook, SharePoint

Certifications: Six Sigma, Business Analysis, and PMP Certification

EDUCATION:

Master’s in computer science, NEC Colleg, Henniker, New Hampshire

MBA, Business Administration and Information Systems, from Institute of Management Development and Research

Bachelors, Business and Computer Application, from Mumbai University

Employment History:

New York State Office of Information Technology/ ITS, Albany, New York

Project Manager Jun.18 – Present

Manage multiple medium to large-scale COTS projects for HWP, 2008 Server migration, MS Access based PTSB/RSIS Application migration to APEX platform, IVision upgrades, Teammates work assignments with distinct deliverables to a solution. These are the large multi-million projects.

Develops and maintains user and technical documentation and project process documentation for Application or Project Teams

Understand the user’s view of applications and /or technology and can put procedures in a logical sequence.

Performs data analysis including, data access, data structures, data manipulation, databases, logical database design

Translates technical information into clear, readable documents to be used by technical and non-technical personnel. Develops and/or maintains, or oversees the work of others and validates the products delivered, the following types of documentation: system documentation; user manuals; computer operations and program maintenance manuals; plans for training, testing, quality assurance, and contingency operations; installation guides; backup, recovery and restart procedures; technical writing for proposals, presentations, standard operating procedures (SOP), policies and procedures as well as reports

Edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents

Use recognized business analysis methodologies to elicit requirements from stakeholder’s business users as the foundation for developing solutions to the organization’s business needs;

Develop systems requirements for future or to-be states of large business system projects using standard templates;

Manage one or more business analysis projects involving the use of a broad range of tools and techniques;

Analyze current or as-is states of business processes, functions and process models;

Communicate business process requirements to IT staff, program staff and stakeholders;

Develop test plans, scripts and data and test scenarios, coordinate testing and evaluate test results, manage all test assets;

Analyze the impact of changes to IT system requirements or business processes and evaluate project timelines and priorities;

Write system documentation and train users on new IT system process and functions, assist users in adoption of new/changed business process.

Develop Business Cases: gather and organize preliminary analysis of information about costs/benefits, advantages/disadvantages, and technical feasibility of designing and implementing business solutions.

New Jersey State Judiciary Services, Trenton, NJ

Project Manager Feb. 16 – May 18

Currently working on the NJ Judiciary services, eCourts applications which consists COTS based Pretrial Services, Pretrial Monitoring services, Probation, Family Courts GUI as well as Legacy systems.

Gathering users’ requirements by planning, scheduling, and conducting interviews with the SMEs, and conducting the JAD sessions with stakeholders.

Translating user requirements into the practical/integrated process-based solution. Develop or maintain system requirements in detailed, clear and well-organized functional documents. Converted functional specifications to technical specifications.

Worked with the NJ Judiciary as an Outstanding Senior Business Analyst with strengths in Software Development, Testing and Documentation.

Have strong experience with the full software development lifecycle, testing and documentation experience is needed.

EXCELLENT COMMUNICATION both Verbal and Written is MANDATORY.

Strong business analysis skills and outstanding communication skills including presentations to groups and requirements gathering activities including scheduling and leading JAD sessions.

Experience with Requirements gathering, documentation, full software development lifecycle, Testing, Training and support

Experience with UI Design, creating storyboards, wire frames and mockups

Business process re-engineering experience

The Business Analyst is responsible for the set of tasks and techniques used to work as a liaison among stakeholders to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals including Identification and analysis of potential source systems.

Conducting gap analysis of existing management systems to propose replacement systems.

Assisting with identification and documentation of business requirements.

Defining application requirements, creating data definitions and business rules for multiple systems.

Preparing use case diagrams using MS Visio, basic design diagrams including flow charts, data flow diagrams using MS Visio following the UML conventions.

Converting functional specifications to technical specifications.

Working with the QA team for designing test plans and test cases for the user acceptance testing.

Conducting UAT gathering and documenting user manuals and business rules.

New York State Government, Albany, NY Sep.13 – Jan. 2016

Project Manager - Department of Health

Pursuant to Article 2, Title 2-A, Section 230 of the Public Health Law, the Office of Professional Medical Conduct (OPMC) is responsible for the collection and management of all professional misconduct complaints filed against physicians, physician assistants, and specialist assistants. Throughout the years, a number of computer systems were created to meet the needs of OPMC. As time went on and technologies changed, the systems were unable to be maintained and enhanced to continue to meet the business needs. DOH wants to begin the development of the new system.

Analysis and design of reporting, website, and user interface; transforms legislative, user and NYSDOH requirements into system and data requirements and analysis artifacts including use cases;

Prepares technical and user documentation including business use cases. Examples of Business Analyst activities and responsibilities that will be required of the Contractor in this project include, but not limited to:

Lead requirements gathering efforts and conduct Joint Application Design (JAD) sessions, focus groups and personal interviews to capture business and technical requirements, including the transformation of user, NYSDOH, and legislative requirements into system requirements;

Document the complex areas of the project using integrated analysis and modeling techniques; Work with NYSDOH staff to develop, review, and gain approval of business, data, technical, and quality requirements;

Act as a liaison with project stakeholders as needed; Develop use cases; Develop and/or modify functional and/or design specifications, technical writing and documentation;

Assist in the design of web pages and user interfaces;

Assist the Project Manager in managing product scope through requirement change requests and traceability; Assist in the determination of risks, issues, and other planning items as required by the project.

Project Manager - Division of Criminal Justice Services

Currently working on creating a new Public Web site as well as Internal IJ web portal application and working on the web content management and share point document Management project.

Assisting the PM in defining the detailed scope, objectives, architectural vision of the project and worked with the design team during the conceptual design phase.

Conducting workflow, process diagram and GAP analysis to derive requirements for the existing systems enhancements.

Gathering business requirements by interviewing the SMEs, conducting the JAD sessions with stakeholders and documented them in a format that could be reviewed and understood by both the business and technical teams.

Translating user requirements into the practical/integrated process-based solution. Develop or maintain system requirements in detailed, clear and well-organized functional documents.

Working with end users to review, analyze existing documentation or system artifacts to document business system requirements and processes, develop process models, and document requirements for the development and implementation of the new projects.

Developing and documenting timelines for project delivery and managed project and resources to successful completion.

Working with PM and other BA’s to develop various project plans to track down the time and progress of various projects using MS Project.

Conducted enterprise analysis, design, planning, and implementation, using a holistic approach always based on the enterprise architecture.

Carrying out extensive analysis of the business requirements and subsequently developing high level use cases.

Preparing use case diagrams using MS Visio.

Preparing basic design diagrams including flow charts, data flow diagrams using MS Visio following the UML conventions.

Converting functional specifications to technical specifications.

Working with the QA team for designing test plans and test cases for the user acceptance testing.

Conducting UAT gathering and documenting user manuals and business rules.

JP Morgan Chase, Brooklyn, NY Apr.13 – Aug. 13

Project Manager

Working on fixed income and multi asset class based complex projects. Completed analysis of settlement process workflow for trading desks - interviewed trader, sales trader, middle office staff; customer support (ticketing and allocation), trade support

Resolve queries from the Settlements, Collateral, Margin Compliance, Legal and other areas in the firm

SMEs meetings and one-on-one interviews with business and technology to gather business requirements and translate them into functional, non-functional and data requirements

Created project charter, high / detail level functional design, business requirement document, use cases and UML Workflow diagrams for trading and fixed income-based projects

Conducted interviews with key business users to collect requirement and business process information by forming questioners with proper understanding company’s business model about secondary market

Captured as-is process, designed to-be processes and performs impact analysis

Documented use case, business rules, created and maintained traceability matrix

Conducted enterprise analysis, design, planning, and implementation, using a holistic approach always based on the enterprise architecture.

Prototype Screen mockups and User Interface Design Specification presented based on the use case analysis

Assisted my project manager with project planning, timelines, effort estimations, collected status and responsible to keep schedule up to date

Capital Group Company, San Antonio, TX – Sr. Project Manager.

August 2012 – April 2013

Leading Scrum based Access Administration Application (AAA) and Access Request Management System (ARMS) projects.

Prepared Project Charter, PM Plan, Work Breakdown Structures (WBS) for Data mart project, and used Microsoft Team Foundation Server (TFS).

Managed the Software Development Life Cycle Project Management. Created project plan using MS Project.

Worked with Oracle11ig database for writing queries and generating the reports for the business development purpose.

Created source to data mapping, by creating Application Roles and Mapping with the Active Directory Groups using Visio and uploaded to sharepoint.

Conducted interviews with key business users to collect requirement and business process information by forming questioners with proper understanding company’s business model about secondary market.

Worked Resolved Business issues in Remedy Incident Management (RIM) by doing Root Cause analysis of issue and coordinating with the development team.

Baseline Activity cost estimates, Project schedule, to prepare Budget Document for the PM plan

Used HP project and portfolio management tool to manage complex project.

Waterfall and agile methodologies implemented.

Cost management and Executive management reports created using Crystal Reports.

Gather requirement of mutual funds and worked on marketing of mutual funds and portfolio management project.

Created and implemented testing plans.

Actively worked with the development team and coordinated Scrum Task Tracker activities.

Involved in JAD sessions for quickly and efficiently defining user requirements and eliminate project errors.

Responsible for Business Analysis, business interaction, and production of functional requirements and interfacing with Technology build team.

Managed key risks using Risk Management Matrix

Responsible for coordinating business meetings and generating monthly status reports.

Prepared Change Management Plans and prepared project charters

WellsFargo, San Antonio, TX – Sr. Program Manager.

August 2011 – July 2011

Actively worked on multiple Financial Advisory, Marketing, Legal and Operations IT Infrastructure related project implementation

Conducted highly interactive JAD sessions with project stakeholders, subject matter experts (SME), end-users, developers and project management team for identifying business needs, defining software requirements and providing Technical solutions

Created Work Breakdown Structures (WBS), Budget Documents, Identify and Discuss Risk Management Plan.

Managed the Software Development Life Cycle Project Management using MS Project.

Prepared Business Requirement Document and design and developed Functional Overview Document (FOD)

Managed project planning, timelines, effort estimations, collected status and responsible to keep schedule up-to-date. Uploaded all key documents to sharepoint for sharing with team

Identified, prioritized and managed key risks using Risk Management Matrix

Worked with SQL 2008 databases and also with SSIS and SSRS used to run nicely batch job extract and loading all the updated data.

Created and implemented Quality Analysis and testing plans.

Conducted walkthrough sessions of the requirement documents with the all stakeholders for their review. Implemented agile methodology.

Designed Use Cases, Swim-lane business process diagrams, Activity Diagrams, Sequence Diagrams using UML and Visio and uploaded them to sharepoint

Managed portfolio using HP Project Portfolio Management (PPM), and traced requirements

Created Requirement Traceability Matrix (RTM) using HP Quality Center.

Responsible for Business Analysis, business interaction, and production of functional requirements and interfacing with Technology build team.

Responsible for distributing Cost management and Executive management reports.

Management Reports created using Crystal Reports.

Managed UNIX and Windows based system integration projects.

Reviewed UAT Test Plan based on UAT strategy and conducted detailed walkthrough sessions with all stakeholders to communicate their responsibilities and effort requirements for UAT

Transitioned or handover projects to the business owner with all communication

Post-Implementation / Warranty period worked with the Technical team to fix or review any issue and Report the progress to process owner

USAA, San Antonio, TX – Project Manager.

January 2011 – July 2011.

Deep understanding of Six Sigma concepts and methodologies including Business Process Architecture and mapping techniques

To Identify Impacted Process Areas (IIPA), send out IIPA email to all business areas of USAA.

Gathered Voice of the Customer (VOC), and Supplier Input Process Output Customer (SIPOC) to create AS-IS, TO-BE process map, and performed icloud based SaaS Services

Managed the project timelines, collected status and responsible to keep schedule up-to-date.

Conducted interviews with key business users to gather Requirements and current business process information.

Managed the Software Development Life Cycle Project Management using MS Project and implemented agile methodology. Managed key risks using Risk Analysis and Risk Management Matrix.

Created Work Breakdown Structures (WBS), Project Charter and PM Plan and uploaded to sharepoint for sharing with team.

Conducted individual and group (JAD) sessions with client and technical units.

Worked with the technical team to create the Screen Mockups to be presented to the Business users.

Worked on Staff Documentum Repository project as a Lead Business Analyst, and developed documentum infrastructure project which will be utilized to store tones business relevant information.

Responsible for Business Analysis, business interaction, and production of functional requirements and interfacing with Technology build team.

Responsible for generating and distributing Cost management and Executive management reports.

Developed diamond and jewelry shop e-commerce website development with USA and related with diamonds, gold and platinum designing

Prepared Activity Cost estimates, Project Schedule, and Budget Documents for the PM plan

Drafted test strategies and test plans to verify accuracy of the functionality, security, fault tolerance, performance and successful system integration.

Created various Test scenarios, cases, scripts and expected results set for User Acceptance Test based on the requirements and scope. Managed the QA testing.

Worked on the Defect review meetings, updated requirements document as per business user feedback and change in functionality of the application.

Created, Implemented and Communicated Change Management Plan, Control Plan and Dashboards to the business users.

Bank of America Merrill Lynch, Manhattan, NY – Project Lead.

January 2009 – December 2010.

Worked on multiple large complex, global initiatives across Marketing, Legal and Operations projects under the Multifamily Data Warehouse (MFDW) initiative. The initiative was aimed at setting up a Data Integration Infrastructure for Commercial mortgage

Attended project scoping executive meetings, defined detailed project scope, goals and deliverables that support business goals and IBM Rationale Team Concert.

Created Work Breakdown Structures, Project Charter, and Budget Documents (S-Curve)

Part of the Software Development Life Cycle Project Management team. Implemented agile and waterfall methodologies.

Performed thorough GAP Analysis reviewing AS IS system documents to incorporate the existing functionality into the TO BE system

Created Data Flow Diagrams to represent data flow from the various Applications and Portal to the MFDW and vice versa.

Responsible for Business Analysis, business interaction, and production of functional requirements and interfacing with Technology build team

Created project plans using MS Project. Managed key risks using Risk Management Matrix.

Actively worked on identify, discuss enterprise risk management compliance to make sure mortgage Customer Risk / Security satisfaction

Organized Weekly Business Work Prioritization Meetings with all impacted Stakeholders to review and prioritize issues and drive resolutions/corrections.

Conducted SMEs meetings, one-on-one interviews and JAD sessions with Business and Technology to gather Business requirements and translate them to functional, non-functional and data requirements.

Responsible for generating Cost management and Executive management reports.

Created Business Requirements, Functional Requirements, Non-Functional requirements, data requirements and report specifications in Requisite pro and Doors.

Worked with Business SME’s and stakeholders to resolve critical Business Process and data Issues that impacted Business Reporting.

Used Text Analytics, Statistical Analysis, and collaboration & deployment of batch and automated scoring services.

Created source-to Target Mapping for Critical Data Elements (CDE).

Used Doors to Trace Functional Requirements to Business and Data Requirements

Created various test cases and test scripts and expected results set for User Acceptance Test based on the requirements and scope.

Created and executed Complex SQL Queries to generate Expected Results for UAT per the data requirements. Managed the QA testing team.

Conducted JAD sessions to validate the controlled input data and expected results.

Countrywide Financial Corporation, Pittsburgh, PA – Project Manager.

March 2007 – December 2008.

Actively worked on Complex Financial Trading Applications for Stocks, Securities, Options, Futures, Forwards, and Derivatives

Created Project Charter, which covered high level objectives of the work to be done (IBM Rational Team Concert), strategic fit, key success factors and scope of the project. Implemented agile metholdology.

Conducted a walkthrough session of the scope document to ensure that the project sponsors and stake holders understand the project scope and any associated constraints, risks and issues as early as possible.

Developed Work Breakdown Structures (WBS), Project plan along with cost and resources, tracks the progress and generate reports using MS Project.

Created the Software Development Life Cycle Project plan.

Analyzed procedure documents of manual and already automated reports and reconciliation to get a better understanding of the system.

Developed Financial and Credit Risk Transparency SWIFT’s Triparty Collateral Management solution

Conducted interviews with key business users to collect requirement and business process information by forming questioners with proper understanding company’s business model about secondary market.

Recommended alternate solutions and presented them to the management, end users and developers.

Responsible for Business Analysis, business interaction, and production of functional requirements and interfacing with Technology build team

Identified all the business needs and stakeholders, and modeled it by creating a Use Case Model.

Conducted brainstorming sessions to further enhance the use case model by identifying missed stakeholders and system uses.

Modeled the business process and documented it by creating process flow diagrams and business requirements.

Created testing plans and managed the QA Testing team. Managed key risks using Risk Management Matrix

Created the Activity Diagrams, Use Case Specification and Functional Requirement Specifications in co-ordination with the Business area and development team shared thru Microsoft Team Foundation Server (TFS)

Involved in regular reports, feedback and communication with the management, coordinating the team members and maintaining the project log Presentation, delivery and documentation of project.

CIG Corp., Detroit, MI – Project Manager/Business Analyst.

July 2005 – February 2007

Created Online Financial Trading Applications for Equity, Bonds, Security, Futures, Forwards, Options, and Derivatives

Performed Gap Analysis for new functionality requirements for Control System projects, as well as prioritized them based on actual business needs so as to align them with the product release roadmap.

Involved in JAD sessions for quickly and efficiently defining user requirements and eliminate project errors.

Responsible for Business Analysis, business interaction, and production of functional requirements and interfacing with Technology build team.

Participated in the Software Development Life Cycle Project Management.

Responsible for coordinating business meetings and generating monthly status reports.

Phase Gates compliance, Peer Reviews and peek reviews under SOA and SOX Compliance.

Prepared Change Management Plans and prepared project charters using MS Project, Remedy.

Managed key risks using Risk Management Matrix.

Generated and distributed Cost management and Executive management reports using crystal reports.

Experienced in defining Change Management (CM) best practices.

Participated in QA testing initiative.

Cambridge Consulting Group, Troy, MI – Business Systems Analyst.

April 2004 – May 2005.

Worked with multiple Online Trading and Brokerage applications of Stocks, Security, Equity, Futures, Forwards, Options, Derivatives, and Created Project Charter, which covered high level objectives of the work to be done (IBM Rational Team Concert), strategic fit, key success factors and scope of the project.

Conducted highly interactive JAD sessions with project stakeholders, subject matter experts (SME), end-users, developers and project management team for identifying business needs, defining software requirements and resolving issues.

Thoroughly studied the inherent systems to have a clear understanding of the business processes and associated system workflow.

Created Business Requirement documents based on the scope document and meetings with users and analyzed User Requirement Document, Technical Requirement Specification and Functional Requirement Specification (FRS).

Responsible for Business Analysis, business interaction, and production of functional requirements and interfacing with Technology build team

Participated in the Software Development Life Cycle Project Management.

Used MS Project to change project plans. Managed key risks using Risk Management Matrix.

Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams using UML 2.0.

Examined and analyzed Test plans, Use Case Model cases & Test procedures based on RUP methodology.

Involved in walkthroughs and meetings with development team to discuss related issues.

Initiated and managed the documents approval processes as indicated by adopted SDLC.

Participated in User Acceptance Testing (UAT) for results analysis and defects triaging

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