Data Entry Customer Service
Resume:
AMY LASTER
Gilbert, SC *****
*********@***.***
Hiring Manager
Customer Service/Data Entry
Dear Hiring Manager,
Thank you for the opportunity to apply for an available position at your company. After reviewing the website, it’s clear that your company is looking for a candidate that is extremely familiar with the responsibilities associated with the company roles and can perform them confidently. Given these requirements, I am certain that I have the necessary skills to successfully do the job adeptly and perform above expectations.
I am an efficient professional who has been consistently praised as results-oriented by my co-workers and management. Over the course of my 10+ year career, I’ve developed a skill set directly relevant to the Customer Service Representative/Data Entry role you are hiring for, including customer communications, customer needs assessment and procedure standardization. Overall, I have consistently demonstrated organizational, communication and multitasking abilities in every aspect of my Response Center Support Specialist role at Midlands Technical College, and I invite you to review my detailed achievements in the attached resume.
After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaboration on how my specific skills and abilities will benefit your organization. Please contact me at 803-***-**** or via email at *********@***.*** to arrange for a convenient meeting time.
Thank You for your consideration, and I look forward to hearing from you soon.
Sincerely,
Amy Laster
AMY LASTER
870 Shore Rd. Gilbert, SC 29054 – 803-***-****
*********@***.***
Efficient professional with 10+ years of experience and a proven knowledge of conflict resolution, customer communications, and contract compliance. Aiming to leverage my skills to successfully fill an available role at your company.
EXPERIENCE
RESPONSE CENTER SUPPORT SPECIALIST
Midlands Technical College, West Columbia, SC / Sep 2012 - Present
Assist 100 plus students per day, providing accurate account information in a polite and timely manner
Notify students of missing information needed to finalize awards
Research student questions and provide follow up as needed or refer to counseling staff
Participate in and read training materials to maintain industry knowledge and stay up to date on professional development
Collaborate with counseling staff on students accounts to resolve issue
EDUCATION
MIDLANDS TECHNICAL COLLEGE
WEST COLUMBIA, SC
(MAY 2012)
Associate in Applied Science (A.A.S.)- Accounting
Associate in Applied Science (A.A.S.)- Business Management
Certificate in Entrepreneurship
SKILLS
Time Management
Microsoft Office, Word Processing
Customer Relations
Records and Bookkeeping
Teams
Cisco Finesse and Jabber
Adobe Acrobat Reader
PROFESSINAL DEVELOPMENT
My Professional Development Pathways
SCTCS: Active Shooter Training
SCTCS: Sexual Harassment, and Sexual Misconduct Training
Preventing Discrimination and Harassment
Power Point
Microsoft
Excel
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