Administrative Assistant Office Manager

Beverly Hanson Tulino **** Douglas Avenue, Unit **5

North Providence, RI 02904

●Office Manager Phone: 401-***-****

●Executive Administrative Assistant

●Retail Sales

Email *******.******@*****.***,

Professional Profile

●Professional experienced office manager/executive administrative assistant supporting the executive and senior management level. Detail oriented, high quality confidential work, good common sense, quick learner, highly productive with excellent follow-up, excellent organizational, time management, problem solving, and interpersonal communication skills.

●Top-notch writing, grammar, and punctuation skills.

●Ability to manage diverse routine functions and multiple projects while maintaining and improving day-to-day administrative office procedures and daily office operations.

●Flexible, courteous, customer/client focused, independent judgment, decision-making abilities, and ability to resolve a range of administrative inquiries.

●Certified Microsoft Office Specialist (Word, Excel,), Donor Perfect Fundraising Software, Electronic Health Records,

●Internet research.

Work Experience:

Fellowship Health Resources, Corporate Office, Lincoln, Rhode Island September, 2018 -- May, 2023

Office Manager

●Responsible for maintaining the smooth functioning of the corporate office of a behavioral health agency with regional offices in six states and providing services to approximately 6,000 people.

●Daily incoming and outgoing mail processing, maintaining all corporate listings, maintaining supplies, shipping PPE to regional offices, compiling monthly agenda for corporate team meetings.

●Scheduling any building upkeep or repairs with building owner and vendors.

●Assisting Safety Office with inspections and services needed,

●Ordering employee recognition awards quarterly.

●Planning special events as needed.

Access Point RI (formerly CranstonArc), Cranston, Rhode Island

Promoted to Office Manager of The Living RIte Center of AccessPoint RI July, 2013 to September, 2018

●Managed 12-person office funded by CMS/URI grant to coordinate better healthcare and quality of life for individuals with developmental disabilities.

●Developed and implemented effective systems of organization including enrollments, appointments, and participant’s Electronic Health Records.

●Managed and tracked priority projects to completion with multiple internal teams and external stakeholders.

●Maintained asset inventory, office machines and equipment, and office medical supplies.

●Recorded and transcribed minutes of the biweekly Interdisciplinary Team Meetings and other meetings as required.

CranstonArc, Cranston, Rhode Island

Executive Administrative Assistant to President and CEO December 2008 to July, 2013

Provided administrative support to the CEO, Board of Directors, and Senior Management Team. Setting up bi-monthly BOD meetings and transcribing minutes of both BOD meetings and weekly Senior Management Team minutes.

●Maintained CEO’s files, correspondence, calendar and meetings, and follow-up on various projects.

●Scheduled meetings, recorded and transcribed minutes, and maintained calendar for CEO and Conference Room.

●Developed and maintained the donor database, processed, recorded, and acknowledged all donations and gifts.

●Planned and coordinated agency’s events and fundraising events including the annual golf tournament, annual holiday party, and 46th Anniversary Celebration.

Part time (Second Jobs: (Approximately 15 to 20 hours per week 2013-2018):

Filenes/Macy’s Department Store(s), Providence, Rhode Island

Cosmetic Counter Manager and Beauty Analyst (January 2000 – February 2013)

●Completed POS purchases—cash, credit card, gift cards, returns, and credits.

●Educated customers in the use and benefits of skin care and cosmetics.

●Kept current database of customers for correspondence and invitations to special store and counter events.

●Maintained or exceeded sales goals weekly and monthly.

●Received annual Star status (Filene's) for outstanding customer service (internal and external customers).

●Set up of counter according to schematics.

●Coordinated special events at counter.

●Responsible for semiannual inventory of counter.

Clarins, Inc., New York, NY

Retail Sales Coordinator (February 2013 – May 2016)

●Coordinated sales of numerous perfume brands at local department stores.

●Maintained and exceeded weekly and monthly sales goals.

●Scheduled and coordinated special events in perfume departments.

●Maintained database of customers for correspondence and invitations to special counter events.

●Ensured that stock and supplies were adequate to meet store and customer needs.

Education and Training:

Katharine Gibbs Graduate 1971 (Executive Administrative Assistant Program).

CCRI Continuing Education Classes (various computer and software classes).

RISD Graphic Design Continuing Education Courses.

Employer Sponsored Trainings: DuPont Safety Training, Zenger Miller Leadership Training, Total Quality Management, Time Management Seminar, Newsletter Writing and Design, CPR Training.

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