Karen Balbastro

Sahuarita, AZ *****

ad1w9q@r.postjobfree.com

+1-520-***-****

Motivated bilingual professional with proven ability to work as part of an interdisciplinary healthcare team from patient care to office management. Committed to patient satisfaction and safety through superior customer service and attention to detail. Outstanding ability to work in a fast paced environment. Authorized to work in the US for any employer

Work Experience

Medical Assistant

Renewed Medical Health - Green Valley, AZ

April 2023 to Present

Medical Assistant/Lead MA at Green Valley location. Helped Trained new hires. Took inventory for medical supplies and ordered when needed. Helped create processes and training guides. Responsibilities and duties were, Opening and closing office. Rooming patients, taking vitals and collecting pertinent patient information. Confirmed next day appointments. Patient scheduling. Referrals and prior Authorizations. Duties also included, injections, IV’s and assisting in minor procedures. Worked on faxes and prescription refills. Sent appropriate medical records when needed. Medical Assistant

MHC Healthcare - Tucson, AZ

June 2022 to April 2023

MA duties include but not limited to rooming patient’s, taking vitals, collecting and documenting important medical information. Assisting providers in minor procedures. Call backs and patient scheduling. Immunizations. Controls.

• Obtained patient vitals

• Provided patient care

• Performed in-office procedures

• Triaged patients

• Responsible for scheduling patients for appointments

• Responsible for back office duties

Scribe/Medical Assistant

Arizona Community Physicians - Green Valley, AZ

June 2020 to May 2022

Assistant/Scribe 6/2020 - present

Worked as a medical scribe for Physician, helped in collecting patients medical, surgical and family history. Generated referrals, renewed and sent new prescriptions to Providers work queues for approval, documented annual wellness exams and lab results. Medical assistant duties included; patient rooming and vitals, minor procedures, medication verifications, patient scheduling and call backs w results. Also worked on answering patient portal messages online Assisted my co-workers on tasks and procedures when needed and helped w prior auths.

EMR EXPERIENCE: ALLSCRIPTS, EPIC, MODERN MEDICINE, AMAZING CHARTS Front Desk Receptionist

Dyson Dermatology - Tucson, AZ

November 2019 to February 2021

Front office receptionist duties, opening and closing office, answering phones, assisting pt with questions and concerns the may have to the best of my knowledge. Insurance verification and appointment scheduling. Collecting co-payments. Archiving medical records. Inputing patient demographics. Medical Assistant Externship

WESTSIDE INTERNAL MEDICINE

September 2018 to December 2018

Duties included but not limited to, preparing exam rooms and rooming patients. Assisted Physician in pap smears and other minor procedures. Helped with scheduling patients and verified insurance. Answered phone calls and assisted patients on questions they had to the best of my knowledge. Made sure inventory was fully stocked and verified expiration dates on all supplies. Helped in making referrals and making sure they were sent to the correct specialists. Performed EKG's and urinalysis. Manager

CAFFENATION

November 2008 to December 2015

Opened and closed store. Made bank deposits and counted drawer at the beginning and end of shift. Checked and ordered inventory. Helped with hiring and trained new employees. Answered phones and took catering orders and made deliveries. Also worked as a team member performing cashier duties, product assistance and helped with cleaning duties. Education

Medical Assistant

Pima Medical Institute

January 2018 to August 2018

High School Diploma

Alta Vista High School

May 2008

Skills

• Vital signs and ability to room patients.

• Knowledge of insurance verification

• Collecting patient history process.

• Sterile technique/surgical

• EKG preparations/assisting

• Throat Cultures

• Instrument set up.

• Urinalysis

• Medical terminology, anatomy/ physiology, and pharmacology.

• Patient scheduling and knowledge of Electronic health records.

• ICD-10 and CPT coding and knowledge of accounting procedures.

• Customer Service Skills

• Filing

• Microsoft Word

• Scheduling

• Receptionist

• Microsoft

• Data Entry

• Allscripts

• EMR Systems

• Epic

• Experience Administering Injections

• Transcription

Certifications and Licenses

BLS Certification

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