Current Work Location: Chicago VISA TYPE: H*B Mona Merlin Balija Marcus

Phone: +1-585-***-**** Valid Till: 2026 Oct Email: ad1w9i@r.postjobfree.com Profile Summary:

• Having Professional experience of 13 years in Mainframe application development and maintenance.

• Experience in multiple domains such as Retail, Banking, and Insurances.

• Outstanding Technical and analytical skills, with extensive knowledge and hands-on experience in languages and database such as JCL,COBOL,CICS, VSAM, DB2 and IMS using structured programming techniques and IBM Mainframe Systems.

• Good understanding of different relational databases, expertise in SQL queries, creating tables, and generating reports.

• Defined and created various functional/systems documents for the systems to be developed, involved in client interaction and supported the business team.

• Experience in designing data integrity requirements, environment requirements, preparing data/job flows for different systems with cross-departmental access.

• Expertise in analysis, design, and unit/system test plan preparation, unit/systems testing and troubleshooting of various Mainframe applications.

• Working knowledge with CMM Level 5 SDLC processes and Waterfall SDLC methodology. Excellent presentation, organizational, communication and business writing skills.

• A good Project Lead, result oriented, self-motivated and able to work with minimal guidance. Skill Set:

Languages COBOL, JCL

File System/Middleware VSAM/CICS

Databases DB2, IMS DB/DC, SQL

Operating Systems MVS, Z/OS, Windows XP, 7 and 10

Tools Changeman, Librarian, Service now, Endeavor, Expeditor, BMC, SPUFI, QMF, TSO/ISPF, DBEAVER, CA7, File-aid, File Manager, TOM22, ESP scheduler and CICSPLEX.

Domain Knowledge Retail, Insurance and Banking

Education:

Course Institute

Duration

From To

B.Tech Information

Technology

Maamallan Institute Of

Technology, Anna

University

AUG 2006 MAY 2010

HSC Christ King Girls HSS JUN 2005 APRIL 2006

SSLC Christ King Girls HSS JUN 2003 APRIL 2004

Current Work Location: Chicago VISA TYPE: H1B Mona Merlin Balija Marcus Phone: +1-585-***-**** Valid Till: 2026 Oct Email: ad1w9i@r.postjobfree.com Professional Experience:

Organization Position

Duration

From To

HCL TECHNOLOGIES SENIOR TECHNICAL LEAD MAY 2019 PRESENT COGNIZANT TECHNOLOGY ASSOCIATE FEB 2014 MAY 2019

WIPRO TECHNOLOGIES SOFTWARE ENGINEER NOV 2010 JAN 2014 Project Summary:

Client True Value Company LLC, USA

Role Senior Technical Lead

Duration: Nov 2022 till present Location: HCL America INC, USA, Illinois Project Description:

EDI SPS Ecommerce Project

The purpose of this project is to remove the IBM sterling Inbound and Outbound messages from EDI and change it to SPS Ecommerce. As part of this project, the below mentioned changes will be done.

Expand EDI to additional existing domestic and import vendors to 98% of orders

Add the use of the POA EDI 855

Expand use of EDI POC, ASN and GS1 label with all vendors

Implement support of the EDI 832 and support of additional 3rd Party providers as another

method of item price updates

Increase utilization of Advance Ship Notice (856) and GS128 Bar Code within DC

Investigate use of EDI Routing Instructions (753/754).

Integrate more vendors ASN/GS1 label to WMS

Consider support of carrier freight bills via EDI 210

Implement Item Data Exchange via EDI Item Price/Sale Catalog (832) and support of additional 3rd Party providers

Investigate automation of store DS orders and provide visibility to order shipment status

Investigate vendors sending available Inventory data via EDI (846) Claims Application Project:

The purpose of this project is to remove the IBM sterling Inbound and Outbound messages from EDI and change it to SPS Ecommerce. As part of this project, the below mentioned changes will be done.

Expand EDI to additional existing domestic and import vendors to 98% of orders

Add the use of the POA EDI 855

Expand use of EDI POC, ASN and GS1 label with all vendors

Implement support of the EDI 832 and support of additional 3rd Party providers as another

Method of item price updates. Increase utilization of Advance Ship Notice (856) and GS128 Bar Code within DC

Investigate use of EDI Routing Instructions (753/754). Integrate more vendors ASN/GS1 label to WMS

Consider support of carrier freight bills via EDI 210

Implement Item Data Exchange via EDI Item Price/Sale Catalog (832) and support of additional 3rd Party providers

Investigate automation of store DS orders and provide visibility to order shipment status Investigate vendors sending available Inventory data via EDI (846) Current Work Location: Chicago VISA TYPE: H1B Mona Merlin Balija Marcus Phone: +1-585-***-**** Valid Till: 2026 Oct Email: ad1w9i@r.postjobfree.com Autoship Program Project:

The purpose of this project to reintroduce the controlled Auto-ship and Guaranteed sale program for retailers participating in four key events: Memorial Day, 4 of July, Labor Day, and Black Friday.

Program will be opt-in

Limit items auto shipped to Bargains of the Month and 2-3 feature items

Featured products customized by store urbanicity to decrease return rate

Separate selection for rural vs. urban stores

Only allow product to be returned after the promotion ends

Limit work around product ordering

Ensure inventory availability of featured items in-time for promotion

No restocking charges.

Caveat: retailers cannot return product before promotion ends

Product can be returned 30 days after the promotion Roles and responsibilities:

Understanding the functional and technical requirements of various TV Application. Experience in TV’s inhouse tolls and processes.

Provide optimal solutions for complex business requirements considering existing application functionality and other interfaces

Involve in various phases of software development life cycle like gathering requirements, perform impact analysis, create design documents, develop, and testing

Analyzing the high level design and converting into low level design for coding in the application programs.

Code development, Unit test cases/Scripts, Peer review and verifying the Unit test reports.

Ability to work in HCLT’s onsite-offshore methodology. Interacting with onsite and offshore team in developing the low level design into code construction.

Perform system / Regression Testing of various TV Applications.

Ensure all the deliverables confirm to client standards and follow client’s process. Implement HCLT’s proprietary process, methodologies and tool effectively integrating TV’s process and tools.

Attend Client meeting and implement customer feedback and ensure timely corrective action. Handle defect management and Test co-ordination.

Preparation of system Test results, and assists in User acceptance testing and deploying changes in TV systems. Deliver the product to the client on time with high quality.

Perform code review of all changed components and schedule time with business team for user acceptance testing

Create production readiness document and change record for code deployment

Monitor implemented code and communicate to stakeholders on implementation details

Regular interaction with business users to understand their pain points and provide resolution

Identify opportunities for automation, present it to management, assign a priority and execute

Attend support handover meetings and ensure proper documentations are in place to support modified system and train offshore team as needed

Assign tasks to team members and conduct daily standup call to track progress

Mentor team members on all supporting applications and technology

Maintain application runbook with details of new changes as applicable

Work with HCL and True value management on existing system upgrade/replacement

Create weekly and monthly status reports, update time sheets and all miscellaneous documents pertaining to day-to-day activities

Involved in application optimization activities and preparation of Quality documents. Innovating Value Current Work Location: Chicago VISA TYPE: H1B Mona Merlin Balija Marcus Phone: +1-585-***-**** Valid Till: 2026 Oct Email: ad1w9i@r.postjobfree.com added services, to improve system efficiency, reduce execution cost and more functionalities to the system.

Regularly reporting the Project status on the Onsite coordinator and HCL’s senior managers. Attending weekly status call with Onsite and Offshore team.

Preparing and involving in Organization review meeting with both TV and HCL Senior Management to ensure smooth functioning of overall activities and to address TV’s concerns and to meet future requirements.

Schedule and prioritize work and plan a sequence of activities that accomplish the planned targets. Set priorities and provide reports to the management.

Prepare/Involve in clients quality process and implement new process and take corrective actions if any

Prototype new tools and demonstrate their value to the organization

Collaborate with teams, to leverage and extend existing tools

Write new tools in concise and easy to understand code

Continue to Design, enhance and develop tools like Infor Process Flow Designer, Work Flow Designer, Business Object Case Tool, Land Mark Application Tools to help the team and management for ongoing development

Provide and collect ideas from team. Configure and setup tailored OMS and PMSmart metrics as per the project needs. Assign resources to the project and allocate task to track the status throughout project term

Publish and walkthrough the key metrics to the leadership teams Tools and Technology used:

Operating Systems: MVS, Z/OS.

Languages: COBOL, JCL

Database: DB2

Middleware: CICS

File System: VSAM

Tools: TSO/ISPF, Xpeditor, BMC, File-Manager, Changeman, SPUFI, QMF, DBEAVER, File-Manager, CA7, Abend Aid, Change man, DB2 Catalog Manager, Jira, Remedy, IBM Debugger Project Summary:

Client True Value Company LLC, USA

Role Technical Lead

Duration: Oct 2020 to Oct 2022 Location: HCL Technologies, Chennai, India Project Description:

Network Optimization:

The True Value is trying to build an optimized network (inventory and operations model) in which the country is divided into four regions, each with one hub (remaining locations are spokes). Hubs will carry approximately the same number of SKUs as today, albeit more inventory on those SKUs to support spoke location demand. Spokes would carry as little as 1/3 their current SKU base representing 60%+ of their current demand (this can be modified as appropriate based on business input/need). Members would continue to place RDC orders the same way that they do today but the fulfilment of SKUs not stocked at spokes would be transferred from hubs to those locations based on actual demand in an overnight picking/shipping process. The key concepts and overview of the proposed Network Optimization solution are as follows:

Create 4 Regions; Midwest, Northeast, South and West.

Optimize SKUs stocked in Central Ship, Hubs and Spokes.

Modular & Self- Funding

Current Work Location: Chicago VISA TYPE: H1B Mona Merlin Balija Marcus Phone: +1-585-***-**** Valid Till: 2026 Oct Email: ad1w9i@r.postjobfree.com

Stocking Model:

a. Stock all SKUs not stocked at Central Ship

b. Hubs service their assigned members and operate as both hub and spoke c. Members serviced by spokes have changes to fulfilment timeframe or delivery experience d. “Merge on dock” for single member delivery

Demand Tec Integration

True value is trying to focus on the price strategy where a business offers varying price points at different locations or point of sale. This is to offer the cost of certain goods and service based on the market level demand. The main objective is to optimize overall profit by offering the best price at each point of sale. There is a desire to modify the broken carton charge for the TV system based on the SKU level which is currently defaulted to company level. Logistics UPS transformation

True value is trying to focus on optimizing logistics functions for efficient transportation, which will provide competitive advantage in today’s market. True Value plans to optimize its supply chain functions by focusing on enhancing its warehouse management systems and processes, implementing industry best practices and add-on solutions to improve and automate warehouse operations, and create value for members by achieving superior order fill rate. True Value additionally plans to outsource non-core logistic operations to 3PL transportation vendor, which will provide economies of scale and reduce the risk of transportation error thereby protecting organization from penalties and legal risks.

Roles and responsibilities:

Understanding the functional and technical requirements of various TV Application. Experience in TV’s inhouse tolls and processes.

Provide optimal solutions for complex business requirements considering existing application functionality and other interfaces

Involve in various phases of software development life cycle like gathering requirements, perform impact analysis, create design documents, develop, and testing

Analyzing the high level design and converting into low level design for coding in the application programs.

Code development, Unit test cases/Scripts, Peer review and verifying the Unit test reports.

Ability to work in HCLT’s onsite-offshore methodology. Interacting with onsite and offshore team in developing the low level design into code construction.

Perform system / Regression Testing of various TV Applications.

Ensure all the deliverables confirm to client standards and follow client’s process. Implement HCLT’s proprietary process, methodologies and tool effectively integrating TV’s process and tools.

Attend Client meeting and implement customer feedback and ensure timely corrective action. Handle defect management and Test co-ordination.

Preparation of system Test results, and assists in User acceptance testing and deploying changes in TV systems. Deliver the product to the client on time with high quality.

Perform code review of all changed components and schedule time with business team for user acceptance testing

Create production readiness document and change record for code deployment

Monitor implemented code and communicate to stakeholders on implementation details

Regular interaction with business users to understand their pain points and provide resolution

Identify opportunities for automation, present it to management, assign a priority and execute

Attend support handover meetings and ensure proper documentations are in place to support modified system and train offshore team as needed

Assign tasks to team members and conduct daily standup call to track progress Current Work Location: Chicago VISA TYPE: H1B Mona Merlin Balija Marcus Phone: +1-585-***-**** Valid Till: 2026 Oct Email: ad1w9i@r.postjobfree.com

Mentor team members on all supporting applications and technology

Maintain application runbook with details of new changes as applicable

Work with HCL and True value management on existing system upgrade/replacement

Create weekly and monthly status reports, update time sheets and all miscellaneous documents pertaining to day-to-day activities

Involved in application optimization activities and preparation of Quality documents. Innovating Value added services, to improve system efficiency, reduce execution cost and more functionalities to the system.

Regularly reporting the Project status on the Onsite coordinator and HCL’s senior managers. Attending weekly status call with Onsite and Offshore team.

Preparing and involving in Organization review meeting with both TV and HCL Senior Management to ensure smooth functioning of overall activities and to address TV’s concerns and to meet future requirements.

Schedule and prioritize work and plan a sequence of activities that accomplish the planned targets. Set priorities and provide reports to the management.

Prepare/Involve in clients quality process and implement new process and take corrective actions if any

Seeking out opportunities to improve and automate workflows

Prototype new tools and demonstrate their value to the organization

Collaborate with teams, to leverage and extend existing tools

Write new tools in concise and easy to understand code

Continue to Design, enhance and develop tools like Infor Process Flow Designer, Work Flow Designer, Business Object Case Tool, Land Mark Application Tools to help the team and management for ongoing development

Provide and collect ideas from team

Configure and setup tailored OMS and PMSmart metrics as per the project needs

Assign resources to the project and allocate task to track the status throughout project term

Publish and walkthrough the key metrics to the leadership teams Tools and Technology used:

Operating Systems: MVS, Z/OS.

Languages: COBOL, JCL

Database: DB2

Middleware: CICS

File System: VSAM

Tools: TSO/ISPF, Xpeditor, BMC, File-Manager, Changeman, SPUFI, QMF, DBEAVER, File-Manager, CA7, Abend Aid, Change man, DB2 Catalog Manager, Jira, Remedy, IBM Debugger Current Work Location: Chicago VISA TYPE: H1B Mona Merlin Balija Marcus Phone: +1-585-***-**** Valid Till: 2026 Oct Email: ad1w9i@r.postjobfree.com Project Summary:

Client Wal-Mart Stores Inc., USA

Role Associate Projects

Duration: Nov 2016 – May 2019 Location: Cognizant Technology Solutions, Associate-Projects, India, Chennai Project Description:

Replenishment P1E Decommission Project:

Wal-Mart Stores, Inc. is an American multinational retail corporation that runs chains of large department stores and warehouse stores. Objective of this project is to decommission the Purchase Order IMS DB and it will be replaced with the Order management system DB2 across Wal-Marts system and we are part of Replenishment development team. This was one of the challenging projects since there is no specific repository which tells you the components to be changed. As part of this project analyzed the whole system using tool and found the impacted components which help Wal-Mart to replace the IMS DB with DB2 without affecting their functionality. Roles and responsibilities:

Worked as Module Lead for a team of 6 members

Involved in Requirement analysis, Estimation preparation, Design, Feasibility analysis, Version difference analysis and remediation for IMS DB impacted components.

Unit testing and fixing bugs.

Reviewed Unit test results for the sub projects DB2 Remediation, PO3 Online OMS remediation and identified many code bugs and cosmetic errors and have made the respective persons to fix the bug then and there.

Follow up with SME's to address/resolve any dependency or technical issues and responsible for offshore/onsite team communication.

Imparting domain and technical knowledge to the new entrants and fellow team members.

Involved in DIT, SIT and UAT support activities and fixing complex abends.

Involved in Pilot implementation and support activities.

As a Project Lead responsible for tracking the sprint tracker, WSR, Status mails, support walkthrough, C2.0 metrics submission, BCP, audit documents and updating Risks in mainspring. Tools and Technology used:

Operating Systems: MVS, Z/OS.

Languages: COBOL, JCL, EASYTRIEVE, REXX

Database: DB2, IMS DB/DC

Middleware: CICS

File System: VSAM

Tools: TSO/ISPF, Xpeditor, BMC, File-Manager, File-Aid, Librarian, SPUFI, QMF, DBEAVER, File-Manager, CA7, Abend Aid, DB2 Catalog Manager, Jira, Remedy, IBM Debugger, CICSPLEX Current Work Location: Chicago VISA TYPE: H1B Mona Merlin Balija Marcus Phone: +1-585-***-**** Valid Till: 2026 Oct Email: ad1w9i@r.postjobfree.com Duration: Feb 2014 – Oct 2016 Location: Cognizant Technology Solutions, Associate-Projects, India, Chennai Project Description:

Logistics SNE Mainframe Project

Wal-Mart Stores, Inc. is an American multinational retail corporation that runs chains of large department stores and warehouse stores. Objective of this project is to expand its Store Number from 4 digits to 5 digits across Wal- Mart’s system and we are part of logistics development team. This was one of the challenging projects since there is no specific repository which tells you the components to be changed. As part of this project analyzed the regional distribution system and found the impacted components which help Wal-Mart to increase the store number without affecting their current business process.

Roles and responsibilities:

Worked as Sr. Application Developer for a team of 20 members

Involved in Requirement analysis, Estimation preparation, Design, Feasibility analysis, Version difference analysis and remediation for SNE impacted components.

Unit testing and fixing bugs.

Reviewed Unit test results for the application Home office and identified many code bugs and cosmetic errors and have made the respective persons to fix the bug then and there.

Follow up with SME's to address/resolve any dependency or technical issues and responsible for offshore/onsite team communication.

Imparting domain and technical knowledge to the new entrants and fellow team members.

Involved in DIT, SIT and UAT support activities and fixing complex abends.

Involved in Pilot implementation and support activities. Tools and Technology used:

Operating Systems: MVS, Z/OS.

Languages: COBOL, JCL, EASYTRIEVE, REXX

Database: DB2, IMS DB/DC

Middleware: CICS

File System: VSAM

Tools: TSO/ISPF, Xpeditor, BMC, File-Manager, File-Aid, Librarian, SPUFI, QMF, DBEAVER, File-Manager, CA7, Abend Aid, DB2 Catalog Manager, Jira, Remedy, IBM Debugger, CICSPLEX Current Work Location: Chicago VISA TYPE: H1B Mona Merlin Balija Marcus Phone: +1-585-***-**** Valid Till: 2026 Oct Email: ad1w9i@r.postjobfree.com Project Summary:

Client Standard Bank of South Africa, South Africa Role Software Engineer

Duration: Nov 2013– Jan 2014 Location: Wipro Technologies, Software Engineer, India, Chennai Project Description: Standard Bank of South Africa EPP Project Environment Provisioning Program (EPP) mainly focuses on repurposing of all the non-production environments. This project aims on fixing the gaps in the non-production environments in order to enable quicker product developments and delivering them to the market in the least possible time. As a part of this repurposing activity, all the non-production environments are compared against the production environment with respect to user applications, infrastructure so that the considerable gaps are fixed. The project involves retrofit, support, testing and enhancement of the applications, which carry out the banking operations. Roles and responsibilities:

Worked as Developer for a team of 40 members

Coordination with onsite SPOC, Analysis of requirements, Preparing design document and resolving the queries.

Involved in estimation and planning for enhancements and change requests.

Involved in the development and testing of complex changes involved in the project.

Review the deliverables including code, test plan, test cases.

Implementing the fixes and other work stream fixes into the replication environment.

Making sure that organizational procedures are followed while delivering the request and all deliverables meet requirements of company quality process.

Working with team members and other peers to guide them technically and functionally in the project. Tools and Technology used:

Operating Systems: MVS, Z/OS.

Languages: COBOL, JCL

Database: DB2, IMS DB/DC

Middleware: CICS

File System: VSAM

Tools: TSO/ISPF, Xpeditor, BMC, File-Manager, File-Aid, Changeman, SPUFI, QMF, File-Manager, CA7, Abend Aid, DB2 Catalog Manager, Service now

Current Work Location: Chicago VISA TYPE: H1B Mona Merlin Balija Marcus Phone: +1-585-***-**** Valid Till: 2026 Oct Email: ad1w9i@r.postjobfree.com Project Summary:

Client Allstate Insurance, USA

Role Software Engineer

Duration: Nov 2010 – Oct 2013 Location: Wipro Technologies, Software Engineer, India, Chennai Project Description: Global Testing Environment Project GTE (Global Testing Environment) is the assembly testing environment and aim of GTE is to ensure that the various components in the system are performing as expected after the changes have been integrated in the system. Model Regression is a regression testing environment that executes the core batch processes, using both Production and Test components and a static set of input data.

Roles and responsibilities:

Worked as Developer for a team of 15 members.

Perform Environment test support and execute scheduled Jobs within SLA.

Plan for the deliverables of the various work streams.

Ensure compliance with Allstate and Wipro processes/standards.

Estimate effort required and prioritize.

Provide clarifications to all queries from Allstate.

Resolve /escalate any outstanding issues between offshore, onsite and Allstate.

Report status to Allstate Environment Support Manager.

Coordinate Daily Support activities with Allstate.

Documentation.

Tools and Technology used:

Operating Systems: MVS, Z/OS.

Languages: COBOL, JCL

Database: DB2, IMS DB/DC

Middleware: CICS

File System: VSAM

Tools: TSO/ISPF, Xpeditor, BMC, File-Aid, Endeavour, QMF, SPUFI, TOM22, ESP Scheduler, Service now.

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