District Manager and Restaurant Manager with **+ years of experience managing a high-quality and fast- paced five star restaurants. Ability to train staff to the highest standards of customer service, ensuring increased customer satisfaction, reduced staff turnover rates, and a rise in sales through upselling techniques. Looking to use my strong leadership skills and proven track record of assisting restaurants achieve new levels of profitability and efficiency for your establishment. P&L Management

Strategic planning

Labor Management

Financial reporting

In-Store Marketing Techniques

Business development

Team leadership

Communication

Operations Management

Pizza Hut

Restaurant General Manager

Popeyes

District Manager

Foster a positive work environment that encourages teamwork, employee engagement, and retention, while hiring, training, and developing 12 managers to ensure they have the skills and knowledge to effectively run their restaurants.

Develop and execute strategies to maximize sales and profitability from $210,000 to $400,000 across all restaurants within my district.

Monitor customer feedback and ratings to identify areas for improvement and implement strategies to enhance the overall customer experience.

Ensure that all team members receive proper training on operational procedures, customer service, and brand standards. Support the implementation of new initiatives, menu items, and operational procedures through effective training and communication. Participate in meetings, conference calls, and training sessions with the directing team to stay updated on company initiatives, policies, and procedures in order to effectively communicate with restaurant managers, corporate teams, and other district managers Responsible for operating a 1.5 Million dollar store, controlling inventory levels and costs, evaluating & training employees & managers, scheduling for 22+ employees. Delivered business strategies and developed systems and procedures that improved the quality and efficiency of operations.

Responsible for budget preparation, revenue management, monthly P&L reports, and daily bank deposits.

Maintained exceptional customer service.

Appraising employee work performance to ensure that they perform at optimal levels. July 2022 - Present

2011-2016 / July 2019 - July 2022

DISTRICT MANAGER

702 - 289 - 8552 · ad1w9d@r.postjobfree.com

Henderson, Nevada

Dilrukshi Kumarsinghe

PROFESSIONAL EXPERIENCE

KEY COMPETENCIES

Kentucky Fried Chicken / Long John Silver's

Taco Bell

Resturant General Manager

Resturant General Manager

Recruited and hired excellent restaurant staff based on attitude and aptitude. Responsible for all daily operations to include schedule creations in order to provide the highest customer service and product available.

Coached and motivated managers and team to perform at high levels. Investigated and resolved food quality and service complaints. Utilized Microsoft Excel to schedule employees, track productivity, and to monitor payroll reports to control payroll dollars spent.

Enhanced operational success through effective staffing, training, adherence to OSHA regulations and ensuring well-timed customer service.

Consistently control profits and losses by following company guidelines for labor and inventory management.

Improved inventory tracking systems and employee training systems. Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures.

Feb 2017 - Nov 2018

March 2018 - April 2019

Ceylinco Succex College (Sri Lanka)

Computer Science, Class of 1994

- Related Course Work: Data Entry, Computer Management, Scheduling EDUCATION

ACHIEVEMENTS

Double Diamond Manager (2020)

Million dollar Manager (2015) (2020)

KFC Manager of the Year (2018)

Patriotic Employer - Office of the Secretary of Defense (2015) Seven Seal Award - American National Guards and Reserve (2015) Highest Controllable Profit Award (2015)

Breaking Super Bowl Sales #1 in Nevada (2015)

Five Start Store Commerce and Centennial (2015)

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