Victoria Tripp

*** ******** *****

Roanoke, Virginia 24019

ad1w7d@r.postjobfree.com

540-***-****

Work Experience

Sales Account Executive (Remote), Clara Sunwoo, Brooklyn, New York January 2023-Present

Order entry and management for wholesale accounts

Making outbound calls to develop and maintain existing customer relationships

Maintaining yearly and monthly sales goals

Managed high call volume and emails

Brighton Ambassador, Brighton Collectibles, City of Industry, California March 2022-December 2022

Managed Instagram account for Brighton Collectibles

Social Media Manager, J and J Fashions, Inc., Roanoke, Virginia January 2018 -December 2022

Managed Facebook and Instagram accounts

Brighton Manager, J and J Fashions, Inc., Roanoke, Virginia January 2018-December 2022

Managed Brighton inventory, sales, and merchandising

Top charm sales on the east coast

Sales Associate, J and J Fashions, Inc., Roanoke, Virginia June 2006 – December 2022

Conducted personal shopping appointments

Visual merchandising for entire store

Assisted customers in store with purchasing items

Presentation and selling of new merchandise via Facebook and Instagram

Managed a website through Shopify

Pinning garments for alterations

Selling of merchandise over the phone

Assisted customers with online styling and ordering

Created advertisements via Facebook, Instagram, and billboards

Created window displays

Traveled to Dallas, Texas, Gatlinburg, Tennessee, and Atlanta, Georgia for apparel and gift markets

Managed the accessory line called Brighton

Representative for J and J at various career fairs and events

Very Personal Stylist, J.Crew Call Center, Lynchburg, Virginia August 2013-January 2015

Assisted VIP clients with coordinating outfits for special events or everyday wear

Provided elevated levels of customer service by keeping in contact with VIP clients by styling them through email and phone calls

Built a personal client base

Assisted other areas in the call center with training and providing styling for special events

Top credit card sales

Customer Care Representative, J. Crew Call Center, Lynchburg, Virginia August 2012 – August 2013

Assisted customers with orders over the phone

Managed high call volume, email, and chat

Data entry

Helped customers with issues regarding orders

Showroom Assistant, Wendy Babchin Designer Group, Atlanta, Georgia July 2010, 2011

Presented various lines of jewelry and accessories to buyers from the United States and other countries

Attended apparel markets in Atlanta, GA and Dallas, TX to assist in buying for J and J Fashions

Education

B.S. Fashion Merchandising and Interiors from Liberty University, Lynchburg, Virginia

Minor: Business Marketing

Computer Skills

Microsoft Office (10+ years)

Excel (10+ years)

PowerPoint (10+ years)

Created and managed a website through Shopify

Managed social media

Awards and Accomplishments

Style show modeling- Atlanta, GA.-July 2011

Officer in the Interior Design Society-2010 - 2011

Designer in the Liberty University Fashion Show, 2011 and 2012. In 2012: Second Place Overall, Winner of Best Use of Color, and Top Model

Various designs have been accepted by the City Girl Company in Dallas, Texas

Won second place in national window display contest for French Dressing Jeans

Won various credit card sales incentives at the J Crew call center

Won several Outfit of the Week incentives at the J Crew call center

Professional references from VIP clients

Top sales in Brighton accessories for J and J Fashions

Top sales in Brighton charms

Currently volunteering every Sunday at a local church with multiple responsibilities

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