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Jennifer L. Anello

**** ******* *******

Pine Hill, NJ 08021

856-***-****

ad1w77@r.postjobfree.com

Objective: Highly self motivated and goal oriented professional committed to pursuing a career with excellent work ethic. Key Skills: Data Entry Processing, Excellent Phone Skills, Various Practice Software, Decision maker, Ability to Multi-task and adapt to change, Office Organization & Administration, Excellent Customer Service, meet all Deadlines, track record handling complicated assignments, workaholic etc... Work Experience:

3/2023 – Present Accu Staffing Cherry Hill, NJ

Office Administrator

• Job Duties are the following: Answering Phones and greet customers, work on multiple software programs, input and printed work orders, Bank Deposits, Collect Applications, submit orders to maintenance & housekeeping, Collect and distribute mail, Manage accounts and perform bookkeeping, Data Entry, File uploads, downloads and scanning, Process Mortgage Applications, other duties as assigned

1/2023 – 2/2023 Navient Moorestown, NJ

Customer Service Representative

• Communicate with taxpayers on behalf of the State of New Jersey, on qualifications and guidelines related to the Property Tax Relief programs

• Answering calls for the State of New Jersey Hotline related to Property Tax Relief

• Correcting errors on application filed with the State of New Jersey

• Adjusting State's records and simplifying filing process for taxpayers 11/2022 J & J Staffing Resources Inc Cherry Hill, NJ Administrative Assistant

• Answering phone lines & Filing

• Clients Bookkeeping duties such as clients payroll, Business sales taxes, submit IRS Payments etc...

• Enter checks and deposits into Quick Books

• Create USPS labels and post mail

• Prepare Documentation for Tax Returns

7/2022 – 8/2022 Checks & Balances Inc Manassas, VA Post Closing Escrow Specialist

• Main point of contact for processing all escrows (Water, Sewer, Taxes etc...)

• Reached out to the all parties for accuracy on what is due vs what is due back to the Borrower

• Processed and Released checks to all parties

9/7/2020 – 12/31/2021 A2C Mortgage Haddon Twp, NJ

Processing Coordinator (REMOTE )

• Assist with ordering and following up on third party documents including, but not limited to verification of employment (past and present), deposit, credit, rent and mortgage, Ordering Credit Supplements, Appraisals, Order Title work and review for accuracy, Ordering CD Request, reaching out to Real Estate Agents/Attorneys, Payoffs, Subordination etc... 5/2018 – 8/2019 United Parcel Service (UPS) Lawnside, NJ High Value / Administrative Assistant / Security

• Duties include auditing high value claim shippers, locating high value packages in the center or hub and ensuring proper handling. May also contact destination hubs or centers to notify them of the status of high value packages. Additional duties may include performing loss prevention activities related to center or operation physical security.

• Implemented security measures. Regulated access to computer data files. Monitored use of data files. Prevented unauthorized destruction. Protected confidential information stored on networked computers. Authorized access to new users. Changed individual access status. Performed security risk assessments. Promoted security awareness among users. Trained users in safe computer use. Coordinated system implementation with other personnel. My accomplishments included: I have successfully run a shift in my department without losing packages or missing delivery

5/16/2018 – 9/4/2020 Aspire Home Mortgage Marlton, NJ Loan Processor Assistant

• Assist with ordering and following up on third party documents including, but not limited to verifications of employment (past and present), deposit, credit, rent and mortgage, Appraisals, Title work, CD Request, Payoffs etc... 11/14/2016 – 11/1/2017 (Full Time – 40hrs Weekly) AnnieMac Home Mortgage Mt. Laurel, NJ Post Closer - Auditor

• Review/Audit Executed Closed Packages for signatures, initials and dates as directed on the closing instructions, check CD Fees, Payment Letter etc... to be submitted to Investor per their guidelines

• Perform clerical duties which include copying, faxing, typing, scanning, shipping and printing documents Professional & Personal References available upon request

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