Chelsea Baker

Atascadero, CA *****

1-805-***-****

ad1w6m@r.postjobfree.com

Summary

Behavioral Health Program Supervisor with broad-ranging expertise in management of staff

as well as over 20 years of providing direct care to dual diagnosed individuals. Experience in

overseeing daily operations of 24 hr psychiatric treatment facility. Excellent communication,

leadership, and problem-solving skills and readiness to take on new professional challenges.

Skills

e@ [have been a licensed Psychiatric

Technician 1999 and I am well versed

in all aspects of related job duties.

e Medication administration including

suboxone and long action intramuscular

injections.

Tracking Client Progress

Good Work Ethic

Critical Thinking

Friendly, Positive Attitude

Supervision & Leadership experience

Conflict Resolution

e First Aid/CPR and Pro-ACT certified Staff Training Experience

e Supervision & Leadership skills Scheduling Proficiency

e People and communication Skills

e Assessment of patients experiencing

mental health crisis, 5150 evaluations,

and safety planning.

e Documentation of psychiatric and

Mental Health Care

e Safety and Risk Assessments

Experience

San Luis Obispo County Behavioral Health August 2019 to Current

Program Supervisor

San Luis Obispo, CA

e Provides oversight and supervision over staff and patients at San Luis Obispo County

Psychiatric Health Facility.

e Provides recommendations, process improvements and corrective action plans.

e Fostered relationships to define programming needs and strengthen organizational

standing.

e Coordinated logistics for activities and events.

e Managed day-to-day services, met individual transportation needs and maintained safe

and high-quality home environments.

e Designed and implemented program policies, frameworks and toolkits for change

management processes.

e Planned, directed, coordinated and monitored multiple behavioral health services and

programs and complied with licensure, certification, accreditation and statutory

requirements.

e Monitored health of clients, communicated with medical professionals, implemented

preventive strategies to limit illness and serious incidents and coordinated

documentation across shifts.

e Developed and implemented new program features to address needs of clients.

e Evaluated program effectiveness to develop improved methods.

e Provided training to staff to develop individualized treatment plans and measured

ongoing effectiveness.

e Facilitated trainings in order to I improve productivity and performance through hands-

on coaching.

e Reviewed all incident reports and provided recommendations for system improvement

and responded to DHCS requests during investigations

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