Seymour, TN ***** +1-865-***-**** ad1w5x@r.postjobfree.com

STEFFANY ALMENDRALES

PROFESSIONAL

SUMMARY

Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist Manager with table bussing during busy times.

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Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

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SKILLS ● Keen Attention to Detail

Understanding of Project

Methodology

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Project Management

Experience

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● Performance Reviews

● Team Coordination

JUNIOR MANANGER 12/2021 to 06/2022

Sportz Store, 131 The Island Dr, Pigeon Forge, TN

HOST 10/2020 to 11/2021

Gaucho Urbano Brazilian Steak House, 111 Valley Dr, Pigeon Forge, TN WORK HISTORY

● Supervised various tasks in pursuit of completing established daily goals.

● Changes and reorganization of sections in the store according to the season. Helps solve problems with customers so that they leave satisfied with their products and our services.

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● I performed basic administrative tasks, organized inventory.

● Perform daily cash counts, control money from daily sales and help with budget reports.

● Answered customer questions about hours, seating, and menu information. Supported servers, food runners, and bussers with keeping dining area ready for every guest.

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Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

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● Monitored seating area and checked restrooms regularly to keep spotless. Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

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Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

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Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

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● Assisted managers with quickly resolving service- and food-related issues.

● Greeted customers warmly upon arrival and provided friendly and warm presence ADMINISTRATIVE ACCOUNTING ASSISTANT 02/2014 to 03/2017 Inmobiliaria Nelecasa, Colombia

throughout dining experience.

● Skilled at working independently and collaboratively in a team environment.

● Self-motivated, with a strong sense of personal responsibility.

● Proven ability to learn quickly and adapt to new situations.

● Worked well in a team setting, providing support and guidance.

● Worked effectively in fast-paced environments.

● Managed time efficiently in order to complete all tasks within deadlines.

● Demonstrated respect, friendliness and willingness to help wherever needed.

● Excellent communication skills, both verbal and written.

● Organized and detail-oriented with a strong work ethic.

● Identified issues, analyzed information and provided solutions to problems. Universidad Santo Tomas De Aquino, Bucaramanga/ Colombia No Degree, Contadora Publica, 12/2014

EDUCATION

Spanish

Native or Bilingual

English

Professional Working

LANGUAGES

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