ANGELA

SANTANA

OBJECTIVE

* * * ** **

Moonachie nj 07074

201-***-****

ad1w5v@r.postjobfree.com

Enthusiastic, team player, and bilingual Spanish & English seeks position providing direct and indirect customer services

PROFESSIONAL EXPERIENCE

Catholic Charities Of Paterson

From 01 2021 to april 2023

Human resources department

Customer services phone calls

Creates folders use computer system

Bus driver New York Water Way

From 10/2016 to 12/2020

Medical Assistant PromptMD Urgent Care

03/2016 – 10/2019

Assist patients to exam rooms; obtain history and vital signs Assist physicians with examinations and/or procedures Clean exam rooms and equipment, stock rooms with medical supplies, forms, and materials Pull patient’s chart for visits and files chart away after visits Assists in specimen collection and label specimens accurately Perform various drug test screenings such as oral swab, blood or urine samples

Medical Assistant Concentra Urgent Care

2013 – 2016

Prepare charts according to each physician’s individual preference Schedule tests and minor procedures and obtain pre-authorization by insurance carrier Call pharmacies to refill prescriptions under the direction of physician or nurse practitioner Functions in the role of Medical Assistant / Immunization Specialist as assigned Administers testing and injections as ordered by physician or nurse practitioner Accurately and thoroughly enters scheduling data such as no shows or cancellations Assist with suture removal and/or dressing changes Perform various drug test screenings such as oral swab, blood or urine samples

Sls Cashier

2010 – 2013

Cashs checks, customer services

EXPERIENCE

Provide customer support confidentiality respect patient Great customer service and dependability during rush hour for commuters to maintain Polite and professional, guaranteeing passengers satisfaction and comfort during their ride

EDUCATION

Medical Assistant Program Institute of Science and Technology in NJ 2013 –

Certification in Medical Assistant

Centro de Informatica La Paz Bolivia High School SKILLS

Bilingual in Spanish &

English Customer Service

Skills Organizational and

Clerical Skills

Blood Draws and

Venipuncture Skills

Medical Knowledge

Knowledge of Safety and

Sanitation

Electronic

Medical Records

Charting

2

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