Customer Service Financial Reporting

RAVNEET KAUR

Edmonton, AB

***********@*****.*** Mobile: 780-***-****

TARGET:

A/P & A/R ~ Financial Reporting ~ Full Cycle Accounting ~ Bookkeeping ~ Customer Service nergetic and result-driven Accounting Technician with 3+ years of expertise spanning full cycle bookkeeping, payroll administration, financial reporting and office administration. Proven ability in supporting company-wide accounting, payroll and administrative functions — reviewing financial transactions, posting journal entries, reconciling accounts, updating client & vendor records, verifying invoices, processing payments and assisting the preparation of monthly, quarterly & annual financial reports. A

Financial Reporting Bookkeeping Class 5 Licence

Payroll Administration Customer Service A/P, A/R Support

GST & Payroll Remittance Administrative Support Budget Forecasting

Bank & Ledger

Reconciliations

Accounting Standards —

GAAP & ASPE

MS Office, Sage 50,

QuickBooks

Bookkeeping: Led full cycle bookkeeping and organized financial reports — compiled financial transactions, posted journal entries, reconciled bank & ledger accounts, calculated GST & payroll deductions and prepared balance sheets, P&L statements, cash flow statements & trial balance.

Financial Acumen: Improved financial standing and ensured GAAP & ASPE compliance — managed A/R & A/P for small & medium businesses, updated client & vendor accounts, validated POs & invoices, processed payments, reviewed aging payable & receivable reports and assisted collection efforts.

Office Administration: Presided over reception and back-end administrative duties — administered incoming phone calls & email correspondence, scheduled appointments, managed calendars, updated client profiles, structured filing systems and oversaw office records. Accounting & Payroll Administration Diploma — CDI College 2019 Bachelor of Commerce in Business Administration 2015 Technology Skills: MS Office Suite (Word, Excel, PowerPoint, Outlook), Accounting System – Sage 50 & QuickBooks, G Suite (Docs, Sheets, Drive, Gmail)

E

SUMMARY OF ACCOMPLISHMENTS

CORE COMPETENCIES / AREAS OF KNOWLEDGE

EDUCATION / PROFESSIONAL DEVELOPMENT

Bookkeeping

Financial

Reporting

Office

Administration

A/P & A/R

Payroll Compliance Legislation Income Tax Fundamentals Effective Business Writing

Computerized Accounting

with QuickBooks

Bookkeeping & Financial

Accounting

Payroll Fundamentals I &

II

KP Accounting & Tax Services Edmonton, AB

Bookkeeper / Administrator 2019–Present

Accounting & Payroll Practicum Student 2019–2019

Financial Reporting ~ Bookkeeping ~ Ledger Reconciliation ~ Office Administration Assumed Bookkeeper / Administrator roles and supported company-wide financial reporting, bookkeeping & administrative efforts. Led the delivery of accounting and tax services for medium & small-sized clients spanning across transportation, construction, food services, retail and healthcare sectors.

Financial Accounting: Supported production of financial statements and ensured GAAP & ASPE compliance

— communicated directly with clients, gathered financial information, invoices & receipts, prepared general ledgers, posted entries, reconciled ledgers, tracked accounts receivables & payables and oversaw production of financial statements including balance sheets, trial balance, P&L statements & income statements.

Payroll Administration: Presided over corporate payroll for medium & small-sized companies — calculated employee timesheets, verified CPP, EI, federal & provincial taxes, garnishments & deductions and issued PD7A reports. Acted as the main liaison for clients and submitted CRA payroll remittances. Created & terminated employee accounts and issued pay stubs, T4 statements & ROE – records of employment.

Bookkeeping: Presided over full cycle bookkeeping, investigated errors and promoted reporting accuracy

— led onboarding of new clients, answered questions, managed inquiries, collected bank records, financial transactions & credit card statements and reconciled employee expenses & bank accounts. Issued vendor invoices, processed payments, reviewed aging receivables and presented clients with cash flow reports.

Efficiency Improvements: Augmented efficiency and mitigated overspending & noncompliance — calculated capital cost allowance, analyzed retained earnings, corporate assets & liabilities and educated clients about asset procurement, divestments & record-keeping procedures. Computed GST payables and documented PO verifications, invoice mansion procedures & client collection follow-up processes.

Office Administration: Assisted frontline & backline administrative duties and ensured on-time service delivery — managed incoming phone calls & email correspondence, delegated requests, answered questions, scheduled appointments, organized calendars, processed payments and updated client information. Assisted the development of an improved filing & record management system to drive efficiency and minimize waste.

Cost Savings: Supported cost saving initiatives and ensured adoption of best financial practices — worked closely with senior accountants to educate clients on multi-topics including GST collection & rebates, receipt keeping for business expenses, financial tracking, bookkeeping and utilization of cost control strategies. Holyrood Mini Mart Edmonton, AB

Customer Service Manager 2016–2017

Customer Service ~ Team Leadership ~ Inventory Management ~ Record Keeping Promoted to Customer Service Manager to support storewide retail operations, customer service and inventory management efforts. Led recruitment & onboarding of sales associates, forecasted demand, ordered supplies, tracked inventory items, drove merchandising efforts, updated product pricing and organized shelves. Utilized POS system to process credit card & debit payments, managed cash transactions and maintained daily records. PROFESSIONAL EXPERIENCE

PROFESSIONAL COURSEWORK

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