Post Job Free

Resume

Sign in

Customer Service Team Members

Location:
Vancouver, WA
Posted:
December 12, 2023

Contact this candidate

Resume:

Darren S. McCarty ***** SE Nuthatch Lane Happy Valley, OR 97015

503-***-****

Professional Service

Exceptionally dedicated, proactive, and customer-focused Professional with high level of integrity and commitment to excellence in every endeavor. Recognized for possessing concrete customer service skills, outstanding relationship building talents and complete understanding of policies and procedures. Consistently address members with respect and compassion; to lead the department toward meeting objectives by utilizing the company's vision while operating within established values. Proven ability to manage multiple projects. Exceptional communication skills. Effectively articulates new ideas and concepts to customers, business executives, management, peers and team members. Energetic self-starter with excellent analytical, organizational, and creative skills.

Skills

(IDS mainframe) (Inventory Control Accuracy) (Receiving,)(TRAX systems) (Hazmat Qualified, ITIA, CFR49) (Procurement,) (Budgeting,) (Logistics in shipping,) (Purchasing,) (AOG buying,) (Conflict resolution,) (Records,) (Coaching,)

Soft skills

(Leadership,) (Teamwork,) (Communication,) (planning,) (Work Supervision,)

Professional Experience

West Coast Event Productions, Portland Oregon

Warehouse Manager June 2022- Present

●Establish warehouse daily procedures

●Keep a clean and organized warehouse

●Developed safety and first aid improvements

●Created Inventory and storage processes

●Work Operations and logistics with contracts.

●Hold monthly safety meetings

●Certify forklift drivers

●Work with a budget

●Order supplies and equipment.

●Track and establish better work procedures.

●Developed a Will call process

●Work on daily and weekly schedules and communicate with Directors

●Work with multiple departments and create a positive work environment

Horizon Airlines, Portland, Oregon August 1993-June 2022

Aircraft Maintenance Stores Supervisor

●Assign team members to service daily tasks, monitor employee attendance, and coordinate shift coverage for absent employees

●Establish project goals

●Successfully train team members on procedures and daily tasks.

●Started and developed new outstation procedures.

●Developed a tire rotation program for the Aircraft fleet.

●Implement policies to reduce cost of lost parts.

●Facilitated employee reviews.

●Enforced a clean safety record.

Sandy High School, Sandy, Oregon September 1992-August 1993

Campus Security

●Created & monitored study room for students.

●Successfully maintained order and discipline within the school.

●Created task cards for student curriculum.

●Communicated to school authorities on student improvement.

EDUCATION

Portland State University, Portland, Oregon, Graduated June, 1990

Bachelor’s Degree in Science (Health and Human Performance)

REFERENCES

~Professional and Personal References Furnished Upon Request~



Contact this candidate