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Administrative Assistant Customer Service

Location:
Tyler, TX
Posted:
December 12, 2023

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Resume:

Extremely well-organized, efficient, highly motivated Administrative Assistant who demonstrates considerable skill dealing with the general public under sometimes difficult circumstances while maintaining courtesy and diplomacy.

COREY L PERRY-LOPEZ

209 Chestnut Drive

Van, TX 75790

972-***-**** (cell)

ad1w4m@r.postjobfree.com

Career Objective

Professional Administrative Asst./Office Manager looking to up grade job/work experience w good benefits.

Summary of Qualifications

Quick books, Microsoft word, Quick Learner, ADP, Payroll, Purchasing

Customer Service, General Office Equipment, Excel, Several different software IE: Meditech to Epic. Greeting and directing patients and Family.

Maintained staff scheduling, Keeping up with supplies, as well as personnel changes on floor. Training of new staff.

Work History:

September 28 2020-Christus Health: Patient Access Rep- Tyler/home based

903-***-**** Donna Collins Supervisor: I called patients to schedule medical procedures. Average 70 calls minimum daily. Others duties as assigned on top on incoming outgoing list of calls daily. Schedule per location, doctors order or request w procedure requirements for all procedures. Did training of new hires as requested.

March 9 2020-HAVAC Manufacturing: HR Generalist/Admin. Asst.-located Athens, Texas. Greet Customers, Answer phones, Payroll processing, Office supply ordering, quarterly event planning.

Aug.15, 2012-March 3, 2020- Methodist Richardson Medical Center: A Magnet location as a Clinical Secretary on 5 South to 3 Medical: help move hospital when built new facility and coordinate and assists in orientation of new secretaries. Maintains PAR levels by ordering of office/clinical/nutritional supplies as needed. Perform receptionist duties including, but not limited to, answering the department telephone, recording complete messages, greeting patients/visitors in a professional and timely manner, providing general information and direction, maintain appointment schedules and department files.

Responsible for preparation, accuracy and completeness of reports, records and clinical packets. Communicates with clinical team regarding pending discharges, occupied and unoccupied bed status and bed tracking reports. Maintains organization and cleanliness in and around work area, centralized nurses station/work area and other assigned areas.

Manages patient intercom system by answering call bell in a timely manner and timely notifications of appropriate clinical staff. Transcribes physician orders accurately. Chairman of Unit Clerk Council 2019 & Co-Chair of floor UBC Council.

469-***-**** Manager: Ashly Jarrett

Dec.15, 2008-Aug.2012 Methodist Dallas Medical Center 10Bed tower, then to Emergency Room as Clinical Secretary; then transferred to Richardson location.

214-***-**** Manager: no longer there

Jan. 28, 2008- Sep 5, 2008 Achievement Center Texas-Garland, Texas

Bookkeeper 972-***-**** Director: no longer there

Did General bookkeeping in Quick books on daily basis

Generated Monthly reports for Executive Director for board meetings

Did paperwork for new hires

Did payroll processing on a bi-weekly basis

Upkeep of employee timesheets on daily basis for over 30 employees

in conjunction with ADP

Did all Accounts Payable from input to paying them upon Executive Director approval

Apr 17, 2007 - Sep 18, 2007 Renner Pediatrics - Richardson, Texas

Front desk/Office Manager 972-***-****

Customer Service check overnight messages

Collections manage all internet email activities

Scheduling of all patients

Purchasing of office supplies

Directed/ coordinated all advertising/vendors activates with the dr

Oct 30, 2005 - Apr 12, 2007 Rowlett Metal Fabricators - Rowlett, Texas

Office Administrator- BUSINESS NO LONGER IN BUSINESS

Customer Service, input/create invoices,

Collections, current/past due, AR, AP, pay bills, pay taxes, purchase orders, office supplies.

Checking of overnight messages.

Managed all email; incoming /outgoing mail activates

Managed advertising /vendor’s activity w/ coordinating personnel.

Sep 18, 2006 - Nov 01, 2006 Delta Dallas Staffing - Dallas, Texas #972-***-****

Varied Administrative Asst. Positions and duties.

Contracted Temporary work. Worked 40 hours a week. Even awarded Employee of the Month

Education

Sep 1995 - Jul 1997 Arkansas State University - Jonesboro, Arkansas

Education Level: 2 years college, technical or vocational school

Major: basic bachelor courses

Graduated: No

Jul 1987 North Arkansas Community College - Batesville, Arkansas

Education Level: 1 year college, technical or vocational school

Major: Business Administration Course

Graduated: No

Mtn. Home High School - Mtn. Home, Arkansas

Education Level: High School Diploma/GED

Graduated: Yes

Occupational License/Certification

American Red Cross - Garland, Texas

CPR Certification

Issued: OCT 2018

Expires: OCT 2020

Emergency First Aid by DAPE Certification

Issued: JUNE 2019

Expires: JUNE 2020



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