April A. Scott

**** ****** *******

Deltona, FL *2725

cell: 386-***-****

ad1w43@r.postjobfree.com

Objective:

To obtain a position where I can apply my education and experience to help others.

Education:

Florida Atlantic University

Bachelors Degree in Criminal Justice

Palm Beach Community College 1991

Associates Degree in Political Science

Relevant Skills, Experience & Qualifications:

•Paralegal courses

•Board Certified Child \/\ welfare Protective Investigator

•Child Protection Professional Certification

•Legal Staffing & Court ’reparation Certificate

•Board Certified Child Protective Investigations Supervisor

•Criminal/Character Pro ling training

•Excellent ability to work independently and as a team.

• FCIC/NCIC certification

•Bachelor’s degree in Criminal Justice

•Modern interviewing techniques

•Great ability to assess Present Danger

•Social Perceptiveness

•Trauma informed care training

•29 years of experience in investigations

•Safety Decision Making Methodology Training

•31 years' experience with Department of Children & Families

•Trained in Human Trafficking & Medical Neglect

Awards and Certificates:

Child Welfare Investigator

Child Welfare Supervisor

Legal Staffing & Court Preparation

Cultural Diversity

Outstanding Employee Awards

Outstanding Unit Awards

:

Senior Child Protective Investigator Deland

Responsibilities

•Provide subject matter expertise to help less experienced Child Protective Investigators build increased capacity in investigative skills and in determining present danger.

•Provide case consultation and advise and/or co-investigate complex cases with other Child Protective Investigators to

assure appropriateness, clarity, quality, and thoroughness.

•Act as Supervisor when needed.

•Contact I the Hot-line for issues with intakes.

•Cover units while Supervisors are not available.

•Ensure Child Protective Investigators are following all policies and procedures.

•Ensure time frames are met throughout the unit.

•Maintain a positive attitude to help boost morale within the Department.

Child Protective Investigator Supervisor Deland

Responsibilities

•Supervise, plan and direct workloads, workflows, deadlines, work objectives and time utilization of

subordinate staff n the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children.

•Develops performance standards and job duty expectations with investigators, reviews standards and plans for continuous inn movement.

•Communicates investigators’ compliance with these expectations on a regular basis and provides coaching

by acknowledging outstanding performance and providing suggestions on areas for improvement.

•Evaluates employee s against established standards and takes any necessary steps for corrective action.

•Promotes career development of investigators by ensuring each individual receives the proper training and leads cross training efforts on differential investigative skills.

•Reviews casework assessments and safety plans with investigators, and provides consultation and

direction to assure appropriateness, clarity, quality, thoroughness and proper documentation.

•Use management tools in appropriate information system(s) on an ongoing basis to monitor open cases and manage work flow for steady progress to ensure the timeline for actions to be taken are met and to prevent backlog.

•Ensures that Child Protective Investigator operations are within legislative authority and in compliance with required federal, state

•Interview clients, review records, and confer with other professionals to evaluate mental or physical conditions of client or patient.

•Investigate allegations of abuse, abandonment, or neglect on children under the age of 18.

•Identify improvements and adjustments needed to insure program effectiveness and efficiency.

•

Senior Child Protective Investigator Palm Beach County

Responsibilities

•Provide subject matter expertise to help less experienced Child Protective investigators build increased capacity in

investigative skills and in determining present danger.

•Provide case consultation and advise and/or co-investigate complex cases with other C Pis to assure appropriateness, clarity, quality, and thoroughness.

•Act as Supervisor when needed.

•Contact the hot-line for issues with intakes.

•Cover units while Supervisors are not available.

•Ensure Child Protective Investigators are following all policies and procedures.

•Ensure time frames are met throughout the unit.

•Maintain a positive attitude to help boost morale within the Department.

Florida Department of Children & Families

Child Protective Investigator Supervisor Palm Beach County

Responsibilities

•Develop Performance standards and job duty expectations with investigators.

•Review s andards and plans for continuous improvement.

•Review casework, assessments and safety plans with investigators, and provides consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation.

•Ensure that Child Protective operations are within legislative authority and in compliance with required

federal and state rules and regulations.

•Identify improvements and implements adjustments needed to ensure program effectiveness

and eff efficiency.

•Collect Evidence, analyze, and report data regarding child protective investigations.

Florida Department of Children & Families, Palm Beach County

Senior Child Protective Investigator

Responsibilities

•Provide subject matter expertise to help less experienced Child Protective Investigators build increased capacity in

investigative skills and in determining present danger.

•Provide case consultation and advise and/or co-investigate complex cases with other Child Protective Investigators to assure appropriateness, clarity, quality, and thoroughness.

•Act as Supervisor when needed.

•Contact the hot-line for issues with intakes.

•Cover units while Supervisors are not available.

•Ensure Child Protective Investigators are following all policies and procedures.

•Ensure time frames are met throughout the unit.

•Maintain a positive attitude to help boost morale within the Department.

•Use management tools in appropriate information system(s) on an ongoing basis to monitor open cases and manage work flow for steady progress to ensure the timeline for actions to be taken are met and to prevent backlog.

•Ensures that CPI operations are within legislative authority and in compliance with required federal, state

Florida Department of Children & Families

Child Protective Investigator

Responsibilities

Interview clients, review records, and confer with other professionals to evaluate mental or physical; conditions of client or patient.

Investigate allegations of abuse, abandonment or neglect on children under the age of 18.

Identify improvements and adjustments needed to insure program effectiveness and efficiency

Other Experience

Shelter case manager/counselor

Worked with teen girls who were victims of sexual abuse.

Coached DCF softball team

Volunteered at shelters

Contact this candidate