TABITHA ALCARAZ

**** *** **. ****** ** ***** · 619-***-****

ad1w2j@r.postjobfree.com ·https://www.linkedin.com/mynetwork/ EXPERIENCE

JUNE 2019-CURRENT ASSISTANT DISTRICT MANAGER II, LIBERTY MILITARY HOUSING Responsibilities include resident relations, customer service follow-up, supervision of on- site personnel, and various administrative functions. Supervises, trains, coaches, and assists in the development of office staff team members. Prepare monthly financial accounting reports including variance reports, delinquency reports, petty cash and expense reports, and explanations of budget variances.

OCTOBER 2018 – JUNE 2019 FACILITY SERVICE MANAGER, CITYWIDE MAINTENANCE Oversee over 50 different business accounts that contract with City Wide for Janitorial Cleaning, Handyman needs, Capital Expense Projects, Landscaping, and Flooring. Maintain and grow our workload, while overseeing the logistics of ongoing and current projects with over 100 personnel involved.

JULY 2016 – OCTOBER 2018 SERVICE COORDINATOR, LINCOLN MILITARY HOUSING Oversee over 500 residential homes that included: Day-to-Day Maintenance Needs, Turning a Vacant home within a strict deadline, provided the Logistics and Management of Million Dollar Capital Expense Projects, Scheduling, Approving, and Overseeing Vendor Contracted Workload as well as Maintenance Employee Duties.

OCTOBER 2012-JULY 2016 CUSTOMER SERVICE REP, LINCOLN MILITARY HOUSING Responsible for resident relations in regard to onboarding, communications, concerns, and resolutions. Responsible for assassinating the management team in the day-to-day operation of the office.

FEBRUARY 2008-JULY 2008 HR & Accounting Consultant CALIFORNIA FLIGHT ACADEMY

NOVEMBER 2005- APRIL 2008 Assistant Property Manager MAJESTIC APARTMENTS

APRIL 2003-MAY 2005 Assistant Manager THE COFFEE BEAN & TEA LEAF

SEPTEMBER 2000-MARCH 2003 Assistant Manager JACK IN THE BOX EDUCATION

APRIL 2020 ARM® ACCREDITED PROPERTY MANAGER, IREM

NOVEMBER 2017 BA. BUSINESS MANAGEMENT, NATIONAL UNIVERSITY JUNE 2016 BA HISTORY, NATIONAL UNIVERSITY

SKILLS

Training, coaching, and supervision of staff, vendors, and volunteers. * overseeing and approving contracts and providers for services including maintenance, parking, cleaning, catering, landscaping, and so on * ensuring that facilities meet government regulations and environmental, health, and security standards with training in OSHA, Mold, and Fair Housing * supervising multi-disciplinary teams of staff including cleaning, maintenance, grounds and security * managing budgets and ensuring cost- effectiveness * overseeing building projects, renovations or refurbishments * drafting reports and making written recommendations * Exemplary Customer Service