Jennifer Jones

I am all about customer satisfaction

Melbourne, FL 32935

ad1vyg@r.postjobfree.com

+1-321-***-****

• I enjoy working in a fast pace environment

• I do well working with others

• Quick learner

• Take on responsibilities

• Trustworthy

• Articulate

• Organized

• Pays attention to detail

• Customer/guest/patient satisfaction is #1

• Motivated

• Always willing to take on challenges

Authorized to work in the US for any employer

Work Experience

Cashier/Customer Service

Circle K - Melbourne, FL

September 2022 to October 2023

• Cash handling

• Stocking

• Overnights

• Open 24/7

• Customer service

• Stayed later when asked.

• Came in early if asked

• Picked up shifts

Assistant Manager

Rocky Water Park - Melbourne, FL

March 2017 to May 2019

• I answered phones.

• Took rent payments.

• Organized office supplies.

• Handled the entire park when manager was off or gone.

• Cleaned rentals when tenants left.

• Cleaned carpets.

• Pulled carpets.

• Fixed toilets and sinks.

• Painted.

• Moved furniture.

• Did small maintenance jobs.

• Acted as customer service representative

• Handled and submitted incoming sales calls

• Managed nightly financial totals

• Managed opening and closing Building

• Supervised employees

• Managed daily reports of transactions

• Rearranged and detailed buildings merchandise according to company standards

• Enforced company policies and procedures

Patient Registration Representative

Holmes Regional Medical Center - Melbourne, FL

October 2008 to August 2009

• Handled patients.

• Handled cash and credit payments.

• ICD-9 codes.

• Answered phone calls.

• Assistant to patient during registration process.

• Filed paperwork.

• Medical coding and billing

• Acted as customer service representative

• Managed daily reports of transactions

Registration Clerk

Wuesthoff Medical Center - Rockledge - Rockledge, FL January 2007 to October 2008

• Handled trauma patients and emergency room patients.

• Answered phones.

• Learned ICD-9 codes.

• Overnight shift.

• Handled cash and credit payments.

• Typed information into computer systems.

• Medical coding and billing

Server

Texas Roadhouse - Palm Bay, FL

April 2004 to June 2005

• Served quality food to customers.

• Up sale everything.

• Worked doubles

• Opened and closed store.

• Cash handling.

• Credit card transactions.

• Stocked coolers with food.

• Cleaned silverware daily and nightly.

• Covered any and all shifts when needed.

• Handled a high volume of customers regularly

• Took orders

• Served food

• Checked on guests frequently

• Set up payments by POS

• Kept the restaurant clean and sanitary

• Prepped orders

• Bussed tables

• Welcomed guests as they arrived

Expeditor and Food Prep

Original Roadhouse Grill - Melbourne, FL

May 2003 to July 2004

• Food prep

• Prepped food

• Expedited plates for servers

• Kept up with the fast pace at all times

• Kept back of the house neat and organized

• Stocked coolers and freezers

• Helped with incoming truck orders

Server

SHELLS - Melbourne, FL

March 2002 to February 2003

• Server opened and closed restaurant.

• Worked doubles

• Covered shifts as needed

• Handled a high volume of customers regularly

• Welcomed guests as they arrived

• Took orders

• Served food

• Checked on guests frequently

• Bussed tables

• Set up payments by POS

• Kept the restaurant clean and sanitary

Server/Bartender

TGI Friday's - Melbourne, FL

March 1999 to March 2002

• Server for 3 years and back up bartend when needed.

• Opened and closed store

• Worked double shifts 3 days a week plus

• Cash handling

• Credit card transactions POS

• Kept front of the house neat and organized

• Stocked front of the house

• Greeted guests at door

• Welcomed regulars on daily basis had their orders in and ready as they came in

• Flare server ; entertaining guests with flamboyant service when seated

• Up sale drinks and appetizers

• Frequently checked on guests

• Kept guests coming back for years

Education

High school or equivalent / GED 2003 in Earth Science Eau Gallie High School - Melbourne, FL

August 1996 to October 1998

Skills

• Cash handling

• Microsoft Office

• Assistant Manager Experience

• Supervising Experience

• Inventory Control

• Merchandising

• POS

• Sales

• Upselling

• Recruiting

• Retail Sales

• Retail Management

• Customer Service

• Shift Management

• Food Safety

• Administrative Experience

• Commercial Cleaning

• Food Handling

• Serving Experience

• Host/Hostess

• Food Service

• Medical Records

• Medical Billing

• Insurance Verification

• ICD-9

• Medical Coding

• EMR Systems

• Hospital Experience

• Medical Terminology

• Anatomy Knowledge

• Medical Office Experience

• Data Entry

• HIPAA

• Experience Administering Injections

• Laboratory Experience

• ICD Coding

• Medical Scheduling

• Vital Signs

• Patient Care

• English

• Food Preparation

• Customer service (10+ years)

• Computer literacy

• Computer skills

• CPT Coding

• Management

• Transcription

• Triage

• Clerical Experience

Certifications and Licenses

Food Handler Certification

OSHA General Industry Safety and Health

Contact this candidate