Eva Babylonia

ad1vxs@r.postjobfree.com

480-***-****

www.linkedin.com/in/eva-babylonia-166019b0

Professional Experience:

LHH Recruiting- Onsite (Contract)

Payroll Associate Sept 2023 – Dec 2023

●Processed full cycle weekly payroll for AZ employees who work at 33 stores across the State.

●Utilized Oracle HCM to maintain employee profiles, run the weekly payroll cycle and generate post payroll reports

●Validated Kronos timekeeping reports prior to uploading the hours into the Oracle payroll system

●Collaborated with the Leave of Absence Team to ensure that Leave employees were included with the payroll processing when paying out their accrued sick and vacation hours

●Ran several post payroll reports and distributed them via email, to the Accounting Dept & 3rd party vendors

●Reconciled the weekly Garnishment deductions to balance with the Accounts Payable Invoices, which then would generate the payment checks for the child support agencies and creditors' attorneys

●Responded to all payroll related requests and inquiries from store managers and division leaders

Stantec Consulting – Remote (Temporary)

Payroll Administrator May 2023 – Jul 2023

●Worked temporarily in the Payroll Dept due to shortage of staff members

●Assisted in processing both weekly and bi-weekly multi-states payroll for over 1200 employees

●Resolved employee issues ranging from paycheck discrepancies and other payroll related inquiries

●Utilized Oracle Peoplesoft for all payroll functionalities, including Element Entries, Quickpays and Vacation Accruals Adjustments

●Monitored Sick and Vacation Balances for accurate periodic accruals

●Kept track of newly hired employees in the Experian site to ensure that their direct deposit enrollments and taxes elections were set up in Oracle prior to receiving their first pay checks

●Reviewed Employee Change Forms submitted by VPs and HR Business Partners

●Processed Termination Final Payouts, Military Payments and On-call Payments

●Also processed Merit, Sign-on and Retention Bonuses submitted by the HR Business Partners

●Made manual timecard adjustments to update employee records in Oracle Timekeeper

●Utilized the ADP SmartCompliance to identify Uncashed Items and reissued expired paychecks as

Net Pay Replacements in Oracle

●Ensured compliance with Federal, State, and Local labor laws, as well as company polices and procedures

Intersect Group for Westfall Technik Corp - Onsite (Contract)

Payroll Processor Jan 2023 – Mar 2023

●Worked a short contractual assignment, processing bi-weekly payroll for over 1500 multi-state employees, utilizing the ADP Workforce Now

●Collaborated with the HR Business Partners in processing terminated employees' separation paychecks by creating off-cycle batches within the ADP system

●Verified accuracy of all payroll changes, updated employee profiles and reviewed timesheet data for exempt and non-exempt employees

●Uploaded creditors garnishments, court-ordered wage assignments, child support orders, and tax agency notices into the ADP Smart Compliance

●Reviewed jurisdictional tax reports and tax adjustments

●Prepared the Payroll Summary report for the Director of Treasury, each post payroll processing

●Ensured compliance with Federal, State, and Local labor laws, as well as company policies and procedures

●Assisted the HR Director with other payroll related tasks as needed

Genuent USA for MUFG Bank, LLC – Hybrid (Contract)

Human Resources Services Consultant Jan 2022 - Dec 2022

●Responsible for driving employees and managers to utilize the company's self-service portal

●Managed and resolved assigned cases that came into the department from multiple channels, including by phone, email, or Teams chat

●Handled incoming calls and created cases for each inquiry in real-time, with the goal of resolving the cases within the established Service Level Agreement (SLA) time-frame

●Approved Workday business processes, such as employee data changes, job changes, pay rate increases, supervisory organization changes, transfers, termination notices, legal name changes, manager access delegations and performance evaluation reviews

●Attended to all Payroll related cases, pertaining to timesheet issues, paycheck discrepancies, State taxes withholding errors, direct deposit set-ups, bonus inquiries and timesheet approval delegation requests

●Handled distribution of unemployment benefits information, according to terminated employee's work location and State of residency

●Full knowledge and understanding of the Workday payroll system, in researching employee's paycheck issues

●Assisted with User ID registrations for the Global system managed by HR counterparts in Japan

●Ensured compliance with Federal, State, and Local labor laws, as well as company policies and procedures

AZ PartsMaster - Onsite (Part-time)

Order Sales Associate Sep 2021 – Jan 2022

●Worked within the Sales Dept. taking online and inbound phone orders from customers.

●Assisted the Accounting group with their year-end reconciliation.

Pinnacle Technology for Allways Caring Homecare Services - Onsite (Temporary)

Payroll Specialist May 2021 – Sep 2021

●Processed a semi-monthly pay-cycle, utilizing an in-house payroll software called Point of Care (POC).

●Gathered manual timecards that were faxed or dropped off to the office by the employees

●Filed and maintained around 200 caregivers’ timecards and employee records each post payroll processing

●Served as the main point of contact for all payroll related issues and concerns.

●Assisted the HR Dept in filing new hire paperwork and covered the reception duties during off-payroll week.

●Ensured compliance with Federal and State labor laws, as well as company policies and procedures

Next Step Recruiting for AMN Healthcare Professional - Remote (Contract)

Client Account Manager Feb 2021 – May 2021

●Provided support to healthcare professionals, such as Traveling nurses, ER Technicians, Pharmacists

●Served as Tier 1 Level contact for Payroll and HR Dept, responding to the clinicians' issues and concerns.

●Acted as liaison for Payroll and the travelling nurses who needed assistance in submitting hours worked to their assigned facility's time-keeping system.

●Verified information on Clinicians' contracts, such as their eligibility to a Stipend or Per Diem payments.

●Assisted the Reimbursements Team in initiating payments to clinicians with expense reimbursements.

●Verified information in PeopleSoft and AMIE Citrix Web in response to contracts and payroll related inquiries

●Recorded all inbound and outbound calls into Microsoft Dynamics-CRM software.

Aston Carter for Vitalant - Onsite (Temporary)

Payroll Coordinator May 2020 – Aug 2020

●Assisted the Payroll Dept with garnishments set-up and audits in the Oracle Peoplesoft

●Uploaded creditors garnishments, court-ordered wage assignments, child support orders, and tax agency notices into the ADP SmartCompliance

●Assisted the Accounting Department in reconciling the periodic payroll taxes each post payroll processing

●Monitored all invoices submitted by ADP through the ADP SmartCompliance

●Processed employee address changes submitted via employee portal

●Audited Pennsylvania employee address changes due to the complexity of county and municipal taxes

●Assisted the Payroll Director with projects pertaining to their upcoming payroll system conversion

●Ensured compliance with Federal and State labor laws, as well as company policies and procedures

MetaSource - Onsite (Part-time)

Scan Center Clerk Mar 2020 - Apr 2020

●Worked in a Scan Center Hub, specialized to digitally store and maintain sensitive documentation

●Received massive volume of sensitive documents from court agencies nationwide

●Performed data-entry, both remotely and in-office, to finalize scanned documents in the system

●Stored completed batches digitally in a secured server for clients to access and retrieve at their convenience

●Due to the Covid-19 pandemic, production slowed down and ceased eventually

Benefitmall (Seasonal)

Payroll Specialist Dec 2019 – Jan 2020

●Worked as a contractor, specifically hired to aid with payroll’s year-end processes and W-2 distribution.

●Worked alongside the Payroll Manager in completing all year-end processes preparation.

●Assisted with packing and final audits of 2019 W2s prior to distributing them to the clients.

●Utilized Salesforce to review clients’ account information when assisting with incoming calls from the reception phone lines.

●Assisted the New Accounts administrator in scanning the files for newly acquired clients.

●Assisted the Distribution team with shipping regular payroll packets as needed.

Vincent Benjamin for Troon Golf, LLC (Contract)

Payroll Specialist Jul 2019 - Oct 2019

●Utilized the Oracle Peoplesoft and a third-party payroll vendor, Primepay to process multi-states payroll

●Required to learn both payroll systems simultaneously in order to perform daily tasks efficiently

●Responded to large volume of managers’ emails pertaining to terminations, pay rate increases, address updates, direct deposit and tax election changes

●Processed creditors garnishments, court-ordered wage assignments and child support orders

●Processed new hire entries into the system and was responsible for multi-states, new-hire reporting online.

●Set up and re-set up employee’s time clock and employee portal online access

●Coordinated with Accounts Payable Department in reconciling the post-payroll garnishment reports

●Ensured all child support payments were uploaded into the Expert Pay online

●Ensured compliance with Federal and State labor laws, as well as company policies and procedures

●Assisted the payroll team with other projects and tasks as needed

Concentric Healthcare Staffing for Connections Health Solutions (Contract)

Payroll Analyst Mar 2019 – Jun 2019

●Worked for an organization who provides behavioral support and crisis responses to their clients

●Utilized ADP Workforce Now in processing bi-weekly payroll for over 500 Arizona employees

●Set up garnishments and corresponded with government agencies and creditors' law firms

●Initiated pre-approval process on 401k hardship withdrawal and termination withdrawal distributions.

●Assisted in the Accounting Dept. with their monthly accounts reconciliation

●Assisted the Benefits Dept. in reconciling and funding the employees' Healthcare Spending Account

●Responded to all employees and managers' requests, providing immediate resolution to their concerns

●Coordinated with the ADP Payroll Representative to ensure that executive requests were met accordingly

Automatic Data Processing (ADP)

Payroll Specialist I Jun 2017 - Oct 2018

●Processed clients' weekly and bi-weekly pay cycles, utilizing ADP Payforce

●Uploaded employees' updated profile from Workday into the ADP Payforce system

●Complied with established service level agreements and payroll processing deadlines

●Analysed specific payroll reports and determined necessary corrective action

●Responded to internal audit requests from Compliance Auditors within the company

●Ensured that all service requests submitted to the Siebel CRM were resolved accordingly

●Responsible for acknowledging and storing internal emails into specific shared folders

●Created several payroll step-by-step guidelines and payroll procedures for the team

●Collaborated with the Garnishment Team to research employees' paycheck discrepancies

●Assisted Tax Team with year-end reconciliations and clients' approval upon reviewing finalized W-2 forms

●Ensured compliance with Federal, State, and Local labor laws, as well as company policies and procedures

Employment Gap: Stayed home and took care of parents who needed medical attention June 2013 to May 2017

Additional Experience:

Belcan Tech for Freeport - McMorran (Temporary)

Employment Verification Coordinator Mar 2013 – May 2013

●Processed employment verification requests for North America operations, including data gathering and providing confidential documentation

●Collaborated with Tier 1 HR Service Center in resolving escalated issues

●Provided accurate employment and salary history to all inquiries efficiently

Advantage XPO Resourcing for American Express (Contract)

Accounts Verifier Mar 2012 – May 2012

●Worked a short project for American Express who launched a new debit card called "Serve"

●Reviewed over 700 online applications derived from Facebook's promotion during that time

●Analysed the applications for possibility of fraudulent or duplicated submissions

●Approved or declined the applications to complete the entire verification process

Safeway, Inc. (Seasonal)

Customer Service Representative Dec 2011 - Feb 2012

●Completed a 2-week intensive training on “Excellence in Customer Services”

●Handled an average of 60 inbound calls per day

●Resolved customer complaints and assisted in escalating calls to Customer Relations Department as needed

P.F. Chang's China Bistro, Inc.

Payroll Specialist / People Services Representative Jun 2008 - Sep 2011

●Utilized ADP Enterprise V3, in processing multi-state payroll for both P.F. Chang's and Pei Wei restaurants

●Reviewed payroll labor reports and followed up with managers to submit approved time-sheets on time

●Processed stop payments, check reversals and off-cycle checks to run with the current payroll cycle

●Updated employee profile, tax elections, direct deposits, and garnishments deductions in the system

●Created payroll related cases and generate monthly reports from Microsoft Dynamics CRM

●Collaborated with restaurant managers in resolving employee's pay check discrepancies.

●Assisted the Accounting Dept with their monthly reconciliation on restaurants' Cash Paid-Out accounts

●Audited all garnishments data for accuracy during the payroll conversion from ADP Enterprise to UltiPro

●Responded to employment verification requests timely

●Ensured compliance with Federal, State, and Local labor laws, as well as company policies and procedures

●Balanced workload efficiently in order to take on additional tasks within the department

Charles Schwab and Company

H.R. Direct Representative Sep 2006 – May 2008

●Worked in the HR Services' call-center, providing support to employee issues and concerns

●Utilized PeopleSoft in reviewing employees' pay check history, tax information, W-2 discrepancies

●Assisted managers and employees in re-setting their access to E-Time in order to submit approved hours

●Processed faxed employment verification requests and all other payroll related requests

●Assisted the Benefits Team with high volume of calls during the company's annual open enrollment

●Recorded all incoming calls and emails into the Magic Ticketing system

●Ran department's daily and weekly statistic reports.

Drivetime Automotive Group Inc.

Human Resources Coordinator Apr 2004 – Sep 2006

●Received time sheets from the dealerships during payroll processing, utilizing the Ceridian HR/Payroll

●Calculated retroactive pay adjustments and verified all payroll reports prior to payroll transmission

●Issued manual final paychecks to termed employees as requested by the HR Generalists

●Processed faxed employment verification requests.

●Considered as the ‘Subject-Matter-Expert’ on all garnishments processing

●Researched and resolved employee pay check discrepancies

●Assisted new hires with benefits enrollment, as well as all employees, during the annual open enrollment

●Ensured compliance with Federal, State, and Local labor laws, as well as company policies and procedures

Education:

Western International University

Human Resources Management Course (Undergraduate)

University of Phoenix

Business Administration (Undergraduate)

Arizona Institute of Business and Technology (Brookline College)

Business Automation (Diploma Program)

Temasek Secondary School - Singapore

General Studies (High School Diploma)

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