Customer Service Substitute Teacher
Resume:
Khyna Haynes Russell
Colorado Springs, CO *****
************@*****.***
Accounting, Payroll, and Banking Systems Healthcare Law HIPAA Compliance Charting Filing Processing Co-Payments* Human Resource Management Organizational Improvements Appointment Scheduling8
Insurance Billing Procedures CMS1450 UBO4 CMS1500 Healthcare Claim Cycle Insurance Verification Interpersonal Professional Communications Business Office Operations Medical Office Procedures Medical Practice Management Systems
Healthcate Administration and Business Management Operations Information Security
Work Experience
Long Term Substitute Teacher
Spur Jobs - Montgomery, AL
January 2023 to Present
Substitute teacher deal with curriculum and with the study hall. It helps the substitute teacher gain the trust of other staff members and demonstrates to students that they can rely on them during their time in the classroom. Moving forward is another key power quality for substitute instructors. Coaching and mentoring peers, facilitating collaboration and professional learning, promoting collective responsibility, and committing to continuous improvement are all essential components of effective teacher leadership. The person with integrity, gratitude, learner, happiness, and respectful individual. I value everyone in honesty and hard working.
Teacher
Lighthouse Christian Academy - Montgomery, AL
August 2022 to Present
Develops, plans, and implements curriculum, lesson plans, and educational programs for student audiences within areas of expertise. Advises, tests, and teaches students audiences in a variety of academic subjects. Presents and reinforces learning concepts within a specified subject or subject area. Other characteristics of effective teaching include an engaging classroom presence, value in real-world learning, exchange of best practices and a lifelong love of learning QA Tester
Date Recognition Corporations - Montgomery, AL
April 2022 to Present
Human-scored tests are scored manually rather than by machine and require human judgment. Since test scores can impact future student learning or opportunities such as placement, licensure or professional advancement, successful scoring is critical. At ETS, test scorers are carefully selected and go through rigorous training to ensure the accuracy of their work. PCT (Patient Care Technician)
Baptist Hospital south - Montgomery, AL
July 2021 to Present
Vital signs, patients chart, bathing, grooming
Adjunct College Instructor
UMA - Clearwater, FL
May 2021 to Present
Planning and creating lectures, in-class discussions, and assignments. Grading assigned papers, quizzes, and exams. Assessing grades for students based on participation, performance in class, assignments, and examinations. Reporting student learning outcomes, class reviews, and analyzing student data. Traveling Retinal Imaging Technologist
HealPros - Montgomery, AL
March 2019 to January 2020
Polite individual who always recognized the role as service provider and maintained the utmost professionalism.
Scheduled and verified appointments.
Provided wellness checkups and written eye exams.
Customer Service Representative
Convergent - Montgomery, AL
May 2018 to October 2018
Performed data entry, took inbound calls, and provided igh quality customer service in call center setting Acted as a direct point of contact for customers and provided individualized sales and customer service. Ensured that customers were assisted properly and that all their questions and concerns were addressed while adhering to company 8uidelines and policies. Maintained a high level of confidentiality while accessing customer accounts. Cashier/ Customer Service Assoclate
Winn Dixie - Montgomery, AL
October 2011 to March 2016
Processed transactions and provided prompt and courteous customer service. Worked as part of a team and interacted with diverse customers and staff members. Followed all policies as they related to customer confidentiality. Provided a positive customer experience through customer care and attention to detail. Retal Sales Associate / Customer Service Representative Assisted in floor moves, merchandising, and display maintenance. Helped clients with finding merchandise and organized the sales floor. Practiced loss prevention procedures and performed other retail-related duties as required. Complied with customer confidentiality policies and practices. Education
Surgical technologist in Medical Technology
Medcerts - Remote
September 2022 to Present
Master's degree in Healthcare Administration
The University of Arizona - California
January 2022 to Present
Bachelor's degree in Art of Gerontology
The University of Arizona - San Diego, CA
January 2020 to October 2021
Associate of Science degree in Management
Utimate Medical Academy
2018
Skills
• Accounting, Payroll, and Banking Systems Healthcare Law HIPAA Compliance Charting Filing Processing Co-Payments
• Human Resource Management Organizational Improvements Appointment Scheduling8 Insurance Billing Procedures CMS1450 UBO4 CMS1500 Healthcare Claim Cycle Insurance Verification Interpersonal Professional Communications Business Office Operations Medical Office Procedures Medical Practice Management Systems Leadership & Management Medical Terminology Anatomy & Physiology
• Vital signs
• Medical receptionist
• Microsoft Excel
• EMR systems
• Medical Records
• Medical Coding
• Transcription
• Technical support
• Medical Scheduling
• ICD-10
• Loss Prevention
• Motivational interviewing
Certifications and Licenses
BLS Certification
CPR Certification
CNA
The Department of Alabama Substitute license Teacher Number KXR-123-8299 January 2023 to June 2028
The Substitute Teacher is responsible for the well-being and safety of the students, taking attendance, maintaining a functioning classroom, utilizing classroom management skills, leaving a clean classroom, and teaching the provided curriculum.
Contact this candidate