ANALIA ELIZABETH PÉREZ GARZA

**** ****** **

Houston, Texas 77091

Telephone: (832-***-**-**

Email: ad1vwc@r.postjobfree.com

Highly motivated, with more than 10 years of experience in Sales, Administration and Customer Service. Dedicated to providing an exceptional customer experience, and completing the task in a timely manner. Oriented to meet aggressive business objectives.

Skills:

• Experience in Administration and Customer Service,

• Sales Agent participating in projects within the area.

• Leadership capacity, flexibility and adaptation to change.

• Competences: Verbal ability and ease of communication,

• Excellent diction, Proactive, Purposeful.

• Well presented, highly organized, enthusiastic.

• With great ability to work in a team and under pressure.

• Highly responsible with the projects that I undertake.

• Prospecting skills.

• Negotiation.

• Skills for closing sales..

• Marketing Administration.

•Customer service.

• Operational Excellence

• Team leadership.

• Business Strategy

• Marketing Strategy

• Social networks

• Inventory

• Data entry

Programs:

Word, Excell, Power Point, Medsys, Oralcle, Promax.

WORK EXPERIENCE:

PROMOTEX

Position: Account Agent

August 2023- today

POS sales and payment terminals for Latin businesses.

Veho

Delivery Driver

Dic. 2022- February 2023

Drive Away Autos

Position: Sales Agent

from: March 2021 to September 2022

Job Activities:

1. The potential customer is asked questions about the vehicle he is going to purchase.

2. The credit application is made to see if you qualify, information and paperwork is collected, it is carried out to the Financing Department to see if you qualify for a credit.

3. If you qualify, show you the different options in the vehicles.

4. Once the credit for financing is authorized, you are informed of the cost of the vehicle, down and monthly payments of the vehicle, sales, negotiation and closing work is done.

5. The client is passed to pay the initial payment, the contract with the Financiera is signed, more paperwork is collected, the plates are put on and the vehicle is delivered to the client.

6. Customers who did not buy are followed up.

7. Clients are prospected in the dealer's database, referrals or clients who have already gone to the dealer, who are clients or who have been clients.

8. Follow-up calls, sending photos to interested clients.

9. Arrange and turn on all inventory once a week.

10. Attention and Service to users.

AT&T

Position: Sales Agent

From: November 2020 to March 2021

Job Activities:

1. Moving to Cleveland, putting up a flag, setting up a tent, chairs and tables with AT&T logos, the client came just to ask for information.

2. Check if the client's address to know if it is enabled to have internet and Cable service.

3. Make the credit application to see if you qualify.

4. Cost and package information.

5. Contract signing.

6. Referral plan.

7. Follow up with the client until the moment of installation.

8. If it was not a sale, talk to AT&T so that they enable the customer's address and make a report, follow up until the address is enabled and close the sale.

Lincoln Heritage, Life Insurance Company

Position: Sales Agent

From: October 2020 to Nov 2020

Job Activities:

1. Prospecting of potential clients for life insurance sales.

2. Insurance Information.

3. Negotiation and closing.

4. Referral plan.

5. Follow up.

Christus Muguerza Hospital South

Position: Sales Consultant, Marketing Department

Date: January 23, 2017 to August 15, 2018

Job activities:

1. Provide information on the different Maternity Packages that were handled in the Hospital, as well as show the different rooms.

2. Review of Accounts of each patient with the Obstetrics manager before the patient's discharge.

3. Telephone service and sending information by email to patients who request information through the Hospital's page, Facebook and Landing Page.

4. Organize and Plan Maternity Package Special Sales every 3 months where different promotions are offered to purchase the maternity package.

5. Contact the different suppliers for the Special Sales, furniture, decoration of the place, food and beverages, and contact suppliers who wish to promote their items for sale in the Special Sales.

6. Organize, Plan and make Sales in the Maternity Expos in which the Christus Muguerza Group participates in CINTERMEX (3 times a year) Saturdays and Sundays from 10:00 am to 8:00 pm.

7. Capture all the sales that were made by our Hospital in said EXPO and Special Sales, as well as contact each patient who purchased their package to request more information and register them in the Hospital system.

8. Organize 4 Events a year for the wives and assistants of the Doctors of the Christus Muguerza Sur Medical Center, such as Mother's Day, Assistants' Day, and a Christmas Crafts Event.

9. Serve different providers, Publi moments, Breastfeeding Pillows and She Express.

10. Organize talks with Pediatricians and Gynecologists for the mothers who purchased their maternity package.

11. Attend the Breastfeeding Committee each month with the Medical Director, the Department of Obstetrics and Pediatricians.

12. Give information to the patients about the remainder of their Maternity Package account, add or eliminate any required service (Anesthesiologist and Pediatrician).

13. Make a presentation every 3 months to the Medical Department of the sales achieved each month, Births and a comparison with the previous year.

14. Give information and receive the application and paperwork from patients for the Salpingo procedure, review it and take it to the Medical Department for approval, give a copy to the Obstetrics Department.

15. Support the Marketing Department in the different Hospital Events.

Contact this candidate