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Customer Service Forklift Experience

Location:
Lake Worth, FL, 33463
Salary:
Maximum
Posted:
December 11, 2023

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Resume:

James Maurer

**** *** ******* ***

Lakw Worth, Fl 33463

561-***-****

SKILLS PROFILE

● Experienced supervisor with a proven record managing personnel, demonstrating strong leadership skills across various industries.

● Extensive customer service experience with attention to customer satisfaction and positive interactions.

● Capable of working with a minimum amount of supervision, showcasing a proactive and independent work ethic.

● Skilled in operating heavy-duty power equipment and small tools, contributing to a hands-on and technically adept approach.

● Excellent interpersonal and communicational skills, facilitating clear and productive communication in diverse work settings.

● Highly organized, adept at managing tasks and responsibilities in a structured and efficient manner.

● Proficient in handling all aspects of retail operational and merchandising management issues, ensuring smooth and effective store operations.

● Demonstrated ability to organize and prioritize multiple tasks in a fast-paced environment, maintaining efficiency and focus.

EMPLOYMENT HISTORY

Lead Construction Engineering 2020-2023

AT&T, Boynton Beach, FL

• Collaborate with upper management, engineering, contractors and homeowners on new and retro fitted wireline construction projects.

• Facilitate communication with upper management to address any roadblocks or permissions needed for the implementation of project designs by contractors.

• Engage with engineering to guarantee that project designs align with field conditions, reviewing blueprints for necessary adjustments, and ensuring all required permits are obtained prior to the commencement of construction.

• Coordinate closely with our contractors, ensuring that the quality of their work adheres to AT&T standards and that projects are completed in a timely manner.

• Address concerns from homeowners, property managers, and homeowners' associations during and after construction, ensuring a smooth and satisfactory project experience. Outside Plant Technician 2005-2020

AT&T, Boynton Beach, FL

● Oversee the day-to-day operations of a crew, coordinating tasks, equipment, and materials for seamless daily operations.

● Collaborate with supervisors and engineering in detailed job planning, contributing to the efficient completion of projects.

● Conduct inspections of trenches, laying copper and fiber optic communications underground cables.

● Install aerial facilities, including copper and fiber optic communications cables.

● Perform troubleshooting and various types of maintenance on both overhead and underground systems.

● Handle the installation, repair, and maintenance of outside plant facilities.

● Efficiently dismantle, relocate, or remove aerial, underground, or building wire, cable, and associated equipment.

Store Manager 2004-2005

Bike America, Boynton Beach, FL

● Recruited, hired, trained, and assessed store employees.

● Scheduled, organized, and supervised assignments.

● Maintained the interior and exterior of the store to company standards.

● Delivered exceptional customer service and ensured that staff maintained the same level of service.

● Executed and managed marketing and merchandising programs, ensuring effective communication.

● Handled store revenue, including cash management, deposit reconciliation, and timely bank deposits.

● Managed all store operational issues, including store housekeeping, administrative duties, physical inventories, and price changes.

● Assigned service orders to technicians, scheduling them to maintain a first-in, first-out workflow. Mechanic 2003-2004

KlubSports Racing, Lake Park, FL

● Auto mechanic duties on vintage Porsches, race cars

● Inspect, service, and repair the engines, brakes, and other parts of cars

● Perform routine maintenance to prevent future breakdown

● Car Chief duties during competitions

Rigging Specialist

A1A Nautical, Hobe Sound, FL 2002-2003

• Assembly of fishing boats

• Installation of boat components including but not limited to engines, gauges, controls and accessories

• Routine procedures and preventative maintenance on boats Loan Officer 2002

Gold Mountain Mortgage, Dahlonega, GA

● Meet with applicants to obtain information for loan applications and to answer questions about the process

● Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans

● Review loan agreements to ensure that they are complete and accurate

● Submit applications to credit analysts for verification

● Market bank products, promoting services that may meet customers' needs General Manager 1992-1993

Bike Depot, West Palm Beach, FL

● Store manager general duties

● Supervise staff schedules and assignments

● Maintain service contracts for police patrol units

● Specialized in high end road, triathlon and ATB bikes

● Managed Inventory

Service Manager 1988-1992

Gary’s Megacycle North, Juno Beach, FL

● Managed all service work on high end bicycles

● Supervised service staff assignments

● Managed parts Inventory

Owner 1986-1988

J & J Cyclery, Lake Park, FL

● Store manager general duties

● Hire, train and supervise staff

● Performed repairs, specializing on high end market Service Manager 1980-1986

Puit’s Cyclery, North Palm Beach, FL

● Parts and Inventory control

● Hire, train and supervise store mechanics

● Performed major repairs

● Store manager general duties

EDUCATION

Longview Community College, Lee’s Summit, MO 1983

Data Processing

Johnson Count Community College, Overland Park, KS 1979 Business Law

University of Kansas, Lawerence, KS 1978-1979

Business Administration

Community College of Denver, Lakewood, CO 1977

Small Engine Mechanics

SAFETY, SECURITY AND OTHER TRAINING

AT&T, Boynton Beach, FL

First Aid, CPR; FLSA; Harassment Policies; Yard Operations; Electronic Communication; Fire Extinguisher Operations; Spill Response; Ergonomics; Hand and Power Tools; Breakdown Test Set; Management Dry Cell Batteries; Asbestos Awareness; Hot Work Operations; OPS-CEV-FD; Warehouse Docs and Storerooms, Hazard Communication; Code of Business Conduct; Attics and Crawlspaces; EH& Plan Review; Environmental Awareness; Privacy and Information Security; Cable Entrance Facilities; Inclement Weather.



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