Health Insurance Agent
Resume:
Julia M. Pierre
Norristown, PA **403
Email: ad1vt7@r.postjobfree.com
Credentials:
Patient Care Coordinator
● Professional goal-oriented to policies and procedures; striving to meet company and client goals.
● Frontline vital role responsible to acknowledge and solve incoming inquiries to be addressed.
● Customer advisor with extensive experience in the fields of service and sales.
● Computer literacy and ability to use multiple programs to complete multiple tasks.
● Certified in Mediation and Conflict Resolution
● Payroll Administrator, complex first call responder a pivotal role of cross reference functions
● Skill set adhering to specific position administration assigned. Critical Skills:
● Excellent problem solving and analytical skills
● Strong verbal, written and communication skills
● Ability to work independently as well as with others
● Proficient at organizing and execution for overall resolution Licensed Accidental and Health Insurance Agent
9/2016-
AHIP Certified
Medicare Supplement/Prescription Drugs/ Medicare Advantage and Medicare Chronic/Special Needs Plans Certified
Experience:
Metro Medicare Solutions
Wilmington DE 302-***-****
June 2019-June 2021
Licensed Health Insurance
Independent Contracted Licensed Accidental and Health Insurance Agent Office setting appointed by various carriers to represent various Medicare products. Enrollments for Medicare Supplement, Medicare Advantage and Medicare Dual Special Needs Plans.
Certified and Extended education and licensing.
Results Health Insurance Associate
Blue Bell, PA
September 2016 - October 2022
● Provide services to another entity under specified terms in binding contract.
● Demonstrated aptitude to learn, absorb and actively use complex and confident information to the
program specific material usage.
● Closely follow policies, procedures for compliance to meet expectations of company and clients.
● Assisted in the training and development of new hires on company policies and procedures. Provide assistance in other cross function areas by answering phones, responding to insurance inquires and follow up.
NESC Employment Service
Plymouth Meeting, PA 484-***-****
September 2016 – January 2019
Licensed Health Insurance
● Provide customer service duties during Medicare Open enrollment at The Results Company.
● Appointed Medicare Prescription Drug Plan Sales Agent during 2016 open enrollment.
● Ensure prompt service assisting customers with appropriate information and direction for proper
plans to compliment the needs of the customer .
● Maintained the organization of charts, and general filing of department documentation. Optum Health Horsham, PA 215-***-****
January 2018 –January 2019
License Insurance Associate/ Sr. Customer Service
● Vital role and responsibility to actively listen, respond, solve and stabilize all customer inquiries.
● Pivotal role as cross reference function in areas trained and exclusively trained answering inbound calls for insurance inquiries and follow-up.
● Receive inbound calls from prospective and loyal customers for explanation of benefits offered while explain features and advantages of medical plans to promote application for insurance.
● Complete cost and plan analysis in appointed territories for sales and services of Medicare Parts
A/B and D plans and maintenance memberships.
● Telecommuter representing and closely following policies and procedures while adhering to all position specific administrative confidentiality, non-disclosures and program material usage Gaudenzia Inc (Corporate Office)
Norristown, PA 610-***-****
September 2007- June 2015
Purchasing/ Operations Coordinator II
● Purchasing and Operations Department Administrator.
● Accept customer and vendor information, including responsibilities to meet the needs for efficient
work environment.
● Retrieve the appropriate data for strategic inventory.
● Point of contact for the Maintenance department and Payroll input.
● Input customer data into the computer system.
● Complete paperwork related to all activities process through the department.
● Assist with maintaining the department by keeping it clean and in order.
● Additional task as assigned.
Education:
● GRADUATE : Norristown Area High School
● Alternative Studies: Harcum College.
● 2014 Certified Mediator: MCMC Montgomery County, PA
● Licensed Health Insurance Agent
References:
● Quonda Warner 215-***-**** Kimble’s Funeral Home, Philadelphia, PA
● Azuree McCoy 484-***-**** Metro Medicare Solutions Wilmington, DE
● Ivy Thomas 267-***-**** Results, Inc Blue Bell, PA
Contact this candidate