Case Manager Mental Health
Resume:
Traci Stevens Hope
*** ******** **, *********, ** 38855
Cell: 662-***-**** - Email: *************@*****.*** Professional
Overview
Extensive background in Social Work
Demonstrated abilities in conducting intakes, making evaluations, and utilizing area resources for the benefit of families
Experienced with working with children of all ages as well as geriatric clients
Well developed communication and interpersonal skills
Highly self-motivated, career oriented
Well rounded professional experience in working in a wide variety of situations and an ability to adapt well
Skilled at making decisions in crisis situations
Reliable, well organized and personable
Core Qualifications Ability to maintain accurate client records
Able to manage client crises
Able to participate in multidisciplinary team approach
Able to work independently and as a member of a team
Comfortable with diverse populations
Excellent relationship building skills
Excellent writing and critical thinking skills
Experience performing assessments
Proficiency with Windows and Microsoft applications Experience Licensure Specialist
Mississippi Department of Child Protection Services, Tupelo, MS February 2015 – August 2019
Evaluate, train, and license candidates to be foster parents in Lee County. Case Manager
YMCA, Tupelo, MS
July 2012 – February 2015
Work with adolescents who have been through the Youth Court system and their families through the Adolescent Opportunity Program to teach life skills and values in order to enhance their lives and prevent future encounters with Youth Court.
2 Traci Stevens Hope
304 Devaughn Rd, Mantachie, MS 38855
Cell: 662-***-**** -
Email: *************@*****.***
Case Manager
YMCA, Tupelo, MS
October 2011 – June 2012
Worked with at risk children and their families through the “Tony Cobar” Program to improve their quality of life by educating and guiding them in real life events. Elderly Psychosocial Supervisor
Region IV Mental Health Center, Corinth, MS
July 2010 – October 2011
Conducted group sessions with elderly clients in a facility setting to improve motor and cognitive skills.
Family Protection Worker II
Mississippi Department of Human Services, Tupelo, MS March 2007 – July 2010
Investigated reports of child abuse and neglect, made appropriate referrals for families, and removed children from abusive or neglectful situations when necessary. Also provided case management services for at risk families. Scheduling Coordinator
Comfort Keepers, Saltillo, MS
January 2006 – August 2006
Coordinated the schedules for Caregivers to care for the elderly in their homes. Family Preservation Specialist
Mississippi Department of Human Services, Tupelo, MS April 2002 – June 2004
Worked intensively with families whose children were at risk for removal due to abuse or neglect by providing services, referrals and in-home training to keep the children in the home.
Foster Home Licensure Specialist
Mississippi Department of Human Services, Tupelo, MS July 1998 – April 2002
Recruited, trained and license foster homes for Lee, Prentiss, Tishomingo and Union Counties in Northeast Mississippi.
3 Traci Stevens Hope
304 Devaughn Rd, Mantachie, MS 38855
Cell: 662-***-**** -
Email: *************@*****.***
Case Manager
Region III Mental Health Center, Tupelo, MS
October 1996 – June 1998
Responsible for linking clients and families with community resources to enable them to live in a more healthful environment. Maintained a caseload of forty children in Tupelo Public Schools.
Social Work Assistant
Traceway Retirement Community, Tupelo, MS
February 1992 – October 1996
Evaluated potential residents to determine level of care needed. Responsible for maintaining admission waiting lists for two facilities. Supervised two caregivers and one van driver. Maintained van schedule for transporting residents to doctor’s appointments.
Education Bachelor of Science : Psychology
Blue Mountain College, Blue Mountain, MS
1991
High School Diploma
Louisville High School, Louisville, MS
1987
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