Food Safety Facility Maintenance
Resume:
TREMAIN WALKER
ad1vp8@r.postjobfree.com
Result-driven executive with 15 years of management and proprietor experience that excels in compelling communication while maintaining an inclusive, diverse, and professional environment. Aiming to share my experience to help develop new leadership to achieve top performing results and contributes to the company’s success.
EXPERIENCE
ASSISTANT PROPRIETOR/ MANAGER JANURARY 2012-MARCH 2022
outback steakhouse
Manage best practices with a strong emphasis on efficiencies for food waste- beating the company goal of 4%(2.8%), food safety averaging 94% on health inspections,, and systems for facility maintenance keeping an immaculate environment while staying under 2.5% budget.
Create and sustain a culture of accountability and belonging, which enabled the restaurant to exceed the stated goal on turnover of 75% with a company leading 48% turnover rate.
Oversee all aspects of sales seeing an annual increase of $500,000, Profit & Loss (P&L) management increasing cashflow from 14.8% to 18.5% annually, performance on segmentation analysis ranking top 20 out of 586 restaurants year over year.
Facilitate regional product rollouts for 10 units in the market conducting operations meetings and validating in store compliance for each restaurant to ensure seamless execution.
Create and roll out virtual certified training program for regional use during Covid due to restrictions allowing us to train over 87 certified trainers during the lock downs.
Conduct quarterly management performance evaluations for management team of 10, charting a path for growth and promotion by discussing achievements and opportunities.
ASSISSANT KITCHEN MANAGER
JANUARY 2012- MARCH 2012
OUTBACK STEAKHOUSE
Responsible for achieving and exceeding labor controls set by company. Using a guest per labor hour formula that we helped create and execute for the company.
Ensure execution of service standards that helped grow sales by 8% year over year.
Guarantee all standard operating procedures are practiced.
Weekly inventory to ensure low waste and no theft.
Respond to guest incidents and resolve any challenges. Had lowest amount of email complaints in our region 2.4 per 10,000 guests.
Grass root marketing initiatives that included sponsoring football games for local teams and reaching out to local business to partner with using discount programs
Order and maintain liquor inventory to achieve maximum profitability and less than 2% waste margin.
Conduct hourly employee performance evaluations for 87 Outbackers once a year. This helped maintain highly engaged employees that were great at their jobs.
Daily line checks tasting and temping each product twice daily ensuring quality and safety.
Compose meeting agendas and facilitate meetings monthly covering new products and updated policies to entire restaurant staff.
Maintain or exceed goals set for labor targets
Achieve or exceed goals set for food waste
Product ordering and receiving
Weekly inventory
Champion food safety standards through EcoSure program
Set up and distribute donations for food donation program
Developed program for cross-training back of house (BOH) employees to achieve desired labor production
Daily line checks to ensure food safety and quality
ACHIEVEMENTS
Certified Management Training restaurant, 2014-2021
Promoted six internal managers and two internal managing partners
Top 20 nationally performing restaurant in segmentation analysis, 2014-2018, 2020-2021
Ranked top five nationally in off-premises guest satisfaction out of 586 restaurants, 2021
Trained nine managers to staff other regional locations. Two of those partners that went on to be partners themselves.
Partnered with Junior league in the annual Chef Soiree for 15 years serving over 2,000 guest per event to generate money for under-privileged children.
EDUCATION
MAY 16, 2000
PONCHATOULA HIGH
Relevant Coursework including Advanced Math, drama club, and computer science club
MANAGEMENT KNOWLEDGE & SKILLS
Strategic planning and execution for regional product roll outs
Staff and leadership development
Resource utilization
Asset management
Industry leading employee retention
Regional organizational leadership experience.
REFERENCE:
JOSHUA PARISH PROPRIETOR
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