Sussana Sotomayor

786-***-**** Pembroke Pines, FL 33026 ad1vp2@r.postjobfree.com

PROFESSIONAL PROFILE

Experienced Human Resources Manager with over 15 years of expertise in spearheading comprehensive HR initiatives. Demonstrated capability in strategic planning, end-to-end employee relations, and ensuring strict adherence to state laws and compliance. Knowledge of full cycle recruiting in multiple industries, negotiating and administering employee benefits programs, and preparing government compliance reports. Excellent interpersonal skills, adaptability, and effectiveness under pressure. Experience with payroll processing, HRIS, ADP, SAP, UKG, and MS Office programs. Fluent in English and Spanish. AREAS OF EXPERTISE

HR Development Employee Relations Process Implementation HR Management Recruitment OSHA

HR Compliance Communications Confidentiality

Compensations and Benefits Training and Development Event Organizing Teamwork Analytical capabilities Problem-Solving

Onboarding FMLA Decision-Making

Risk Management Organizational Structure Coaching

Tech Savvy Performance Management Conflict Resolution Critical Thinking Strategic Business Partner Solution-Based Strategies Multi-State HR Operator

PROFESSIONAL EXPERIENCE

Human Resources Manager 04/2023-11/2023 Securitas Security - Pembroke Park, FL (Contract)

• Reported to the Vice President, directed all Human Resources activities for Florida, and oversaw 250 employees

• Created, Implemented, and managed HR policies and protocols

• Facilitated weekly operational meetings with the AVP, Regional President, and HR Regional Manager

• Responsible for operational compliance for all FMLA and benefits for the employee program

• Oversaw management and compliance for all employee operations for Florida

• Created and implemented a more efficient new hire process which increased new hires by 400%

• Maintained HR compliance for the state of Florida Human Resources Business Partner 03/2022-03/2023 SEKO Worldwide Logistics - Pembroke Park, FL

• Responsible for the southeast region of 150+ employees

• Developed, coordinated, and maintained Leadership Training for all managers and supervisors

• Responsible for creating, revising, and implementing company policy across multiple locations

• Conducted audits on all worker compensation claims to ensure strict compliance

• Created safety protocols to ensure SOPs were properly executed

• Managed the payroll for the entire southeast region Human Resources Compliance Manager 05/2020-03/2022 CHETU: World-Class Software Solutions - Plantation, FL

• Reported to the President, and directed all Human Resources activities for 200+ employees in the United States, United

• Kingdom, and the Netherlands.

• Conducted management training related to staffing, performance reviews, compensation, and compliance

• Created training videos for social media and Corporate Website

• Implemented policies and procedures to ensure all company compliance with the requirements of regulatory agencies

• Managed vendor relationships for company benefits, conducted benefit meetings for open enrollment, and reviewed and approved vendor payments

• Conducted onboarding for new hires

• Performed periodic audits to ensure compliance obligations were met and worked with my business teams to implement the recommendations, remediation, and action plans resulting from audits Human Resources Manager 07/2018-05/2020 FIRST QUALITY HOME CARE - Miami, FL

• Responsible for the overall administration and coordination of human resources for 300+ employees

• Provided coaching and direction regarding hiring, onboarding, associate development, performance management, and associate retention

• Personally assisted three home health agencies in attaining JCAHO accreditation

• Administered all employee benefit programs

• Managed complex HR initiatives, and partnered with business leaders to develop and execute talent management strategies

• Managed and maintained operational compliance with all applicable county, state, and federal laws and regulations concerning the operation and provision of home care services including the Department of Elder Affairs audit. Human Resources Manager 01/2016-07/2018 INTERNATIONAL SECURITY & TRADING CORP - Miami, FL

• Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducted investigations; maintained records; represented the organization at hearings.

• Created and implemented human resources policies, procedures, laws, and standards for new and existing employees Negotiated and administered all employee benefit plans, including healthcare and retirement

• Managed recruitment functions such as revising and writing job descriptions, posting job openings, reviewing resumes, scheduling interviews, and applying strategies to successfully staff and attract the best talent

• Provided direct support to the executive management team

• Prepared government compliance reports

Human Resources Generalist 10/2011-01/2016 COASTAL BUILDING MAINTENANCE - Miami, FL

• Handled unemployment paperwork for terminated employees

• Provided new employee and safety orientations

• Evaluated employee job performance matrices

• Organized weekly meetings for HR compliance

• Created and managed a digital transfer system for all HR and corporate documents needing retention requirements

• Administered Workers’ Compensation and unemployment claims Human Resources Generalist 06/2009-10/2011 ALLEANZA HEALTHCARE ASSOCIATES - Miami, FL

• Arranged and contributed to the acquisition of local talent sourcing, selection, and hiring process of potential employees

• Prepared and maintained new hire and personnel records

• Handled district human resource policies, systems, procedures, and other functions

• Ensured compliance with company rules and regulations

• Managed all aspects of program management including clinical, administrative, and fiscal operational reporting

• Provided training to enhance workplace performance at all levels of staffing

• Responsible for bi-weekly payroll and billing reports

• Managed hiring, termination, and background check verifications EDUCATION

UNIVERSITY OF MIAMI, Coral Gables, Florida

Human Resources Management Cetificate

TECHNICAL CAREER INSTITUTE, Miami, Florida

Business Administration Degree

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