Esther Taliai

Wasilla, AK

ad1vok@r.postjobfree.com

650-***-****

Over 10 years of experience in accounting field. Self-motivated with outstanding customer service and

Interpersonal skills. Experience with a diversity of professionals, clients and staff.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Accounting Associate

Matanuska Telephone Association – Palmer, AK

December 2018 – Current

Run payments, balance cash, credit card, ACH and Customer Services cash sheets daily. Reconciled w/cash payments, Journal Entry for Daily cash consists of NSF Returned Items & Payment Batches. Capital Credits,

Account payable and Account receivable, etc.

Tax Preparer/Office Manager

Liberty Tax Service - Wasilla, AK

January 2011 to April 2023

Coach and lead the team to deliver outstanding client service and exceed targeted goals. Manage

Office staffing, operations, and logistics for a small office. Prepare personal and small business tax

returns, etc.

Escrow Assistant

Alyeska Title - Wasilla, AK

November 2016 to August 2017

Process the opening escrow title orders, coordination escrow closings with clients, lenders, etc. Pursue

and obtain payoffs of all liens and encumbrances to be cleared from the title report. Assist as needed

with documentation required for escrow closings and recordings as assigned by Escrow Officer. Prints

checks and distributed.

Teller

KeyBank - Wasilla, AK

August 2015 to November 2016

Provide excellent customer service to all KeyBank clients. Greet and welcome every client as they

enter the branch. Accurately process all financial service transactions. Make product suggestions based

on the clients needs and refer to a member of the branch team. Help create and establish a business

relationship between the Personal Banker and the client.

Observer

MATSU REGIONAL MEDICAL CENTER - Palmer, AK

November 2013 to November 2014

Assist clinical staff with patient admissions. Provide assistance to staff and reports, and documents

patient behavior. Recognizes and indicates significant behavior changes. Escort patients within facility

as needed providing transportation via wheelchair or stretcher.

Rates Coordinator

AAA MOVING & STORAGE - Anchorage, AK

August 2013 to January 2014

Negotiate rates for sales department

Personal Care Assistant

Comfort Keepers - Wasilla, AK

July 2010 to October 2013

Assist clinical staff with patent, help pay client bills, companion care, etc

Senior Administrative Assistant

Eni Petroleum - Anchorage, AK

June 2008 to July 2010

Answer main phone lines, route calls and messages, greet all customers, entering data and keep

Database up to date. Order office supplies and process invoices; book all flights to the North Slope.

Broker/Owner

Island Mortgage - Antioch, CA

September 2005 to April 2008

Trained employees, create company employee handbook and procedures. Underwrite and process

Home loans

Loan Officer

Transpacific Mortgage - Pleasanton, CA

April 2005 to December 2005

Negotiate and process home loan. Top loan officer

Education

Bachelors in Business

Post University - Woodbury, CT

May 2009 to June 2010

High school diploma in General Eds

San Mateo High School - San Mateo, CA

August 1981 to June 1983

Skills

Customer Service, Lending (3 years), Mortgage Loan (3 years), Tax Preparation (10+ years), Bilingual

(10+ years), Experienced (10+ years)

Certifications/Licenses

Notary Public

March 2017 to March 2019

Assessments

Customer Service Skills — Familiar

September 2018

Measures a candidate's skill in evaluating approaches to customer service & satisfaction.

Full results: https://share.indeedassessments.com/share_assignment/sgd7pxpqrwpmygde

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued

development in any professional field.

Contact this candidate