Esther Taliai
Wasilla, AK
*******@*******.***
Over 10 years of experience in accounting field. Self-motivated with outstanding customer service and
Interpersonal skills. Experience with a diversity of professionals, clients and staff.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Accounting Associate
Matanuska Telephone Association – Palmer, AK
December 2018 – Current
Run payments, balance cash, credit card, ACH and Customer Services cash sheets daily. Reconciled w/cash payments, Journal Entry for Daily cash consists of NSF Returned Items & Payment Batches. Capital Credits,
Account payable and Account receivable, etc.
Tax Preparer/Office Manager
Liberty Tax Service - Wasilla, AK
January 2011 to April 2023
Coach and lead the team to deliver outstanding client service and exceed targeted goals. Manage
Office staffing, operations, and logistics for a small office. Prepare personal and small business tax
returns, etc.
Escrow Assistant
Alyeska Title - Wasilla, AK
November 2016 to August 2017
Process the opening escrow title orders, coordination escrow closings with clients, lenders, etc. Pursue
and obtain payoffs of all liens and encumbrances to be cleared from the title report. Assist as needed
with documentation required for escrow closings and recordings as assigned by Escrow Officer. Prints
checks and distributed.
Teller
KeyBank - Wasilla, AK
August 2015 to November 2016
Provide excellent customer service to all KeyBank clients. Greet and welcome every client as they
enter the branch. Accurately process all financial service transactions. Make product suggestions based
on the clients needs and refer to a member of the branch team. Help create and establish a business
relationship between the Personal Banker and the client.
Observer
MATSU REGIONAL MEDICAL CENTER - Palmer, AK
November 2013 to November 2014
Assist clinical staff with patient admissions. Provide assistance to staff and reports, and documents
patient behavior. Recognizes and indicates significant behavior changes. Escort patients within facility
as needed providing transportation via wheelchair or stretcher.
Rates Coordinator
AAA MOVING & STORAGE - Anchorage, AK
August 2013 to January 2014
Negotiate rates for sales department
Personal Care Assistant
Comfort Keepers - Wasilla, AK
July 2010 to October 2013
Assist clinical staff with patent, help pay client bills, companion care, etc
Senior Administrative Assistant
Eni Petroleum - Anchorage, AK
June 2008 to July 2010
Answer main phone lines, route calls and messages, greet all customers, entering data and keep
Database up to date. Order office supplies and process invoices; book all flights to the North Slope.
Broker/Owner
Island Mortgage - Antioch, CA
September 2005 to April 2008
Trained employees, create company employee handbook and procedures. Underwrite and process
Home loans
Loan Officer
Transpacific Mortgage - Pleasanton, CA
April 2005 to December 2005
Negotiate and process home loan. Top loan officer
Education
Bachelors in Business
Post University - Woodbury, CT
May 2009 to June 2010
High school diploma in General Eds
San Mateo High School - San Mateo, CA
August 1981 to June 1983
Skills
Customer Service, Lending (3 years), Mortgage Loan (3 years), Tax Preparation (10+ years), Bilingual
(10+ years), Experienced (10+ years)
Certifications/Licenses
Notary Public
March 2017 to March 2019
Assessments
Customer Service Skills — Familiar
September 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction.
Full results: https://share.indeedassessments.com/share_assignment/sgd7pxpqrwpmygde
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.