Joseph “J” Cisneros, MBA
ad1vnu@r.postjobfree.com 805-***-**** Thousand Oaks, CA Willing to relocate https://www.linkedin.com/in/jrscisneros/
Professional Experience:
Wonderwell Los Angeles, CA
Wonderwell is a boutique hybrid publishing company that publishes over 20 nonfiction books per year and offers publishing education. The company’s annual revenues are $1.6MM and they have about 10 employees. 2022-Present Chief of Staff
● CEO Optimization
● Focus on ensuring the Chief Executive Officer (CEO) is organized and has time to focus on the top priorities,
● communicates and manages relationships with key business partners / stakeholders;
● manages the administration department;
● advises the CEO within project parameters and communicates information with a high sense of trust and integrity.
● Strategic Ownership:
● Conducts weekly leadership team meetings and quarterly strategy sessions with leadership team;
● champion of strategic plan and its execution;
● identifies and tracks key performance indicators (KPI) with a focus on the sales funnel;
● fine-tunes organizational tools; and
● documents processes and procedures of the administrative team.
● Human Resources:
● Responsible for the life cycle of all employees, which includes recruitment, onboarding, and separation’;
● in charge of employee benefits;
● processes payroll for contractors;
● oversees employee compliance, policies, work safety, labor laws, and protocols;
● maintains employee records;
● recruits, onboards and trains interns.
● Operations Management:
● Project manages all aspects of the sales pipeline;
● creation of all proposals, contracts and addendums, which includes a breakdown of costs of goods sold and a project budget;
● bookkeeping, including the management of all accounts payable and accounts receivable;
● post-production client relationships with a focus on sales reporting and inventory management; and
● manages vendor relationships, pricing and procurement. The FAM Music Los Angeles, CA
The FAM Music is a 501(c)3 music industry company with 500+ students/alumni focused on assisting professionals with advancing their career.
2020-Present Advisory Councilmember
● Advisor to the Board Chair:
● Specializes in non-profit governance consulting for the Board Chair;
● proves the Board Chair with frequent mentoring, with a focus on their Board Development strategy;
● Helped Board Chair transform school club into an approved 501(c)3 company and provides ongoing mentoring to ensure annual compliance is met;
● assisted with the creation of official key documentation such as the Board of Directors handbook and Articles of Incorporation; and
● led Board of Directors through the process of creating a strategic plan.
● Advisor to the Secretary:
● Onboarded, trained and continues to mentor the Secretary on all job responsibilities, non-profit best practices, and proper recordkeeping.
Boys & Girls Clubs of Greater Conejo Valley Westlake Village, CA The Boys & Girls Clubs of Greater Conejo Valley is a non-profit organization that provides childcare and after school programming. The organization has annual revenues of over $5MM and they have about 125 employees.
2012-2022 Executive Assistant to Chief Executive Officer & Director of Program Development
(Previously Youth Development Professional, Program Coordinator, Club Director I/II, and Interim Director of Operations)
● Executive Office Operations:
● Focused on making a CEO’s time, information, and decision-making effective and efficient;
● able to handle complex follow-up, tasks and projects to ensure the CEO is focused on the most important issues;
● strong industry knowledge to serve as a thought partner and support for the CEO; and
● anticipated and averted issues.
● Administrative Management:
● Organized and facilitated meetings, agendas, goals and to-do lists for the team and administrative staff;
● ensured accountability for action items;
● responsible for the creation and management of the administrative budget (~$1MM); and
● managed the administration office, vendor relationships, organization-wide purchasing, and pricing efficiency.
● Branch Operations:
● Served on the leadership team for the organization;
● participated in decision making, strategic planning and managed critical projects;
● identified and tracked KPI’s organization-wide, with a focus on revenue-generating KPI’s impacting $2.6MM of our budget;
● onboarded Club management to ensure an understanding of the company culture and operations; and
● supervised Club management by fulfilling the role of interim Director of Operations during the 2021-2022 school year.
● Board of Directors Management:
● Served as Board of Directors liaison on behalf of the CEO;
● developed strong written and verbal communication skills with attention to detail to manage sensitive relationships; and
● responsible for committee and Board meetings, record-keeping and compliance for 25-35 members, which resulted in significantly increased Board engagement and the receipt of League of E.A.G.L.E.S awards.
● Human Resources:
● Recruited, screened and interviewed potential candidates for a position with the organization;
● coordinated onboarding training with other senior leadership; and
● recruited, onboarded and trained interns.
Core Competencies:
● CEO/Executive Optimization
● Non-Profit Governance & Consulting
● Strategic Planning & Execution
● Personnel Leadership, Hiring & Management
● Advocating Company Mission & Culture
● Project Management
Education:
● Master of Business Administration CSU Channel Islands Camarillo, CA
● Bachelor of Arts Principia College Music, Theater Elsah, IL
● Lean Six Sigma White Belt Certification Aveta Business Institute Other:
● Past Advisory Board Member UC Santa Barbara PaCE Customer Experience Certificate Program