Carol F. Robinson **** Orcutt Ave

Newport News, VA 23607

Cell: 302-***-****

ad1vns@r.postjobfree.com

Top Secret/SCI Cleared/Poly

Personnel, Education, Training and Career Development Director with 19 years demonstrated administrative management expertise.

Excellent communicator with ability to motivate and direct efforts of others; highly methodical approach to responsibilities with outstanding follow-through.

Strong management/implementation skills complemented by excellent troubleshooting skills; documentation and technical writing abilities; expertise in conducting comprehensive investigations.

Keen sense of personal drive and initiative; dedicated team player.

Proficient with Microsoft Windows, Excel, DOS, PowerPoint, Bayan System, Database spreadsheets, and Accounts Receivable ledgers.

Program Manager for the Civil Engineers Squadron to man 92 personnel management issues and tasks.

Observant, detail-oriented security professional with a strong track record of identifying threats and irregularities quickly and effectively

Employment Coordinator Endependence Center, LLC

Norfolk, VA Dec 2021-Present

Provide support to the Endependence Center’s Ticket to Work (TTW) program as a n Employment Network. Working with people with disabilities receiving SSI/SSDI benefits that are seeking employment utilizing the Social Security Ticket-To-Work Program. Primary responsibilities include assignment of ticket holders (beneficiaries), assistance with job placement, monthly or quarterly contact to check-in, offer support, and collect paystubs. We work directly with center participants and, as required, with family and other service providers to assist them in achieving their independent living goals. The service coordinator also provides a wide range of activities, which could include counseling, mentoring, case management, skills training and other one-on-one services needed. The service coordinator also performs services in the community as required which could include activities such as collaboration/networking, technical assistance, outreach presentations, community training and systems advocacy.

Protection Manager Riverside Regional Medical Center

Newport News, VA May 2019-Nov 2021

Functions to protect the facility personnel, patients and visitors from property loss and criminal activity. Responds to calls for service, alarms, and events. Provides traffic/crowd control as needed; offers escorts to patients and visitors; enforces Riverside Regional Medical Center rules and regulations, maintains order, monitors daily activity; conducts required drills; and properly reports and documents events in an accurate and timely manner. Ensures an image of professionalism, accepted ethical behavior and optimum customer service.

Senior Program Analyst/Executive Assistant (Contractor) E3 Federal Solutions (Pentagon)

Pentagon, Washington, DC

June 2017-May 2019

Formulate and refine multiple standard operating procedures, processes, and work products/templates based on their subject matter expertise and independent assessments. Assists the Chief of Protocol to plan, organize and direct the activities of the Distinguished Visitor Assist the Chief of Protocol complies with legal and regulatory requirements and meets customer needs. Create tools such as Excel spreadsheets and other databases to compile, track, summarize, and report the status of various documents and projects. Ensure conformance with established guidelines; provide timely feedback and status upon request. Perform special projects on own initiative or as assigned. Provide input to, communicate with various military assistants, Chiefs of Staff, OSD Protocol, Pentagon Force Protection Agency, and subordinate organization personnel to guide and direct daily operations, and provide inputs into strategic plans.

Access Monitor/ Security Supervisor Bolling AFB, Washington DC

Contractor P/T Jan 2005 to Present

Provide support to the Defense Intelligence Agency to ensure all visitors are cleared and have sufficient

access to enter the facility. Responsible for patrolling the company premises to detect irregular activity and

ensure the safety of the property and occupants. Serve as a highly visible security presence to deter safety

and security infractions. We investigate and take the appropriate action on unauthorized access, incidents,

accidents, threats, and suspicious activity. We also monitor points of access through camera surveillance.

We train and inspect equipment to ensure optimal operational use. We deliver a detailed daily activity re-

port that account for all irregular incidents and maintain all professional standards by closely adhering to

the policies and procedures of the company.

We verify non DIA employees for proper clearance in JPAS to ensure they have the proper clearance or

have an escort with proper clearance and access to the building before entering the area.

Program Analyst/Visitor Access Washington Headquarters Services

Contractor Sep 2012 to Mar 2020

Provides acquisition support services for Washington Headquarters Services and the office of the Secretary

of Defense. Specific services provided include helping customers compete their requirements documents,

collaborating with customers to perform market research and acquisition planning, soliciting offers and

awarding contracts negotiating and executing contract modifications, verifying receipt of contract

deliverables, and closing out contracts.

Worked with human resources representatives with hiring contractor’s consultants as well as with payroll

and other payroll related issues dealing with Washington Headquarters Services. Customer service oriented

and capable of managing multiple areas within the division as well as assisting the Office of Small Business

with incoming customers and registration.

Worked as an assistant Security Manager and helped assist the new security process and procedure for

Crystal Gateway 2 in Arlington, VA with Vornado building managers to ensure the safety and well-being

of each employee. We strive for safety first and foremost above everything.

Executive Assistant Raytheon International, Arlington, VA

Mar 2010 to Oct 2013

Executive Assistant to General Paul T. Mikolashek (Ret Army), Vice President Raytheon International to

provide full spectrum of administrative duties in Rosslyn, VA. Oversee and administers the day to day

activities of the vice president and team. Maintains calendars and schedules, arranges schedules, arranges

meetings, conferences, off-sites, and travel arrangements. Responsibilities include, but are not limited to, the

following: Manage calendar/scheduling, travel arrangements, and prioritize commitments, interface with ex-

cutive management and external parties. Handle sensitive information with discretion and accuracy. Utilize

office software applications to process expense reports; make travel arrangements, order supplies, track and

monitor departmental budget items. Operate independently problems, issues, and reaching resolution.

Composes reports, correspondence, Power point presentations and memorandums. Reviews drafts and

finished documents for appropriate spelling and grammar. Complete all expense reports, including recon-

ciling bills, preparing and submitting check requests to accounts payable. Organize administrative support

processes and system to Army Account Executive and human resources department. Audit and reconcile all

credit card transactions for accuracy and error. Wire transfers to vendors overseas or within the United

States for processing and payments. Lead administrative personnel for the Global Partnering Summit and

lead administrative personnel for the Business Development Leadership Program recruiting new analyst for

the New Year.

Executive Assistant Pentagon, Washington, DC

Jan 2005 to Mar2010

Executive Assistant for the Special Assistant to the Secretary of the Air Force for Acquisition Transparency and Governance. Schedules all appointments, coordinates the daily schedule and develops all travel itineraries for the Special Assistant to the SECAF. Responsible for post trip financial activities. Manages all incoming and outgoing correspondence, tracks suspense has and oversees a travel budget in excess of $50,000.00. Provides all administrative support for the Special Assistant to the SECAF and staff to include timecard management, formatting correspondence and establishing the office file plan.

Formulates reviews and provides oversight of acquisition policies, plans and programs for the Secretary of the Air Force (SECAF). Generates, explores and develops ideas and courses of action for the Special Assistant to the SECAF and the SECAF, provides rapid independent analysis on vital issues, enhances communication between the SECAF, the Air Staff and Congress, and provides effective policy statements, both in speech and in print.

Personnel United States Air Force

Supervised and performed all personnel activities and functions. Created, maintained, reviewed, audited and updated personnel, unit and field information into computerized data system; compared data with source documents to ensure accuracy. Conducted personnel intakes and discharges. Administered, monitored and scored personnel testing; recorded results. Evaluated and assigned personnel to appropriate placements. Advised officers and airmen on military personnel issues and programs – performed briefings on personnel programs, assignments, promotions, separations, retirements; personal reenlistment opportunities and benefits; educational availability, requirements, recommendations and veteran’s educational entitlements. Acts a liaison between applicant and regional VA office. Monitored retention programs; compiled information and produced statistical reports. Maintained files of correspondences, directives, instructions and publications. Interpreted and advised personnel on program policy and procedures.

Finance United States Air Force

Managed finances for ten major retail stores world wide on a daily basis; ran spreadsheets for accountability. Controlled payroll files, employee attendance, wage garnishments, personnel accounts, etc. Prepared accounts payable/receivable reconciliation’s. Reconciled monthly reconciliation from general ledgers and trial balances; prepaid monthly journal vouchers. Researched and corrected account discrepancies.

Education

Retired US Air Force MSgt 23 years

Master’s Degree in Business Administration/Human Resources June 2015

Bachelor Degree of Business Administration May 2014

Associates Degree in Human Resources/Business Management, Community College of the AF

Six Sigma Certified in October 2012

Current Top Secret/SITK Clearance/Poly

Contact this candidate