Customer Service High School
Resume:
Traquetta K. Vaughn
***************@*****.***
Objective
I am seeking a permanent, full-time position that will provide me with the opportunity to further use and enhance my customer service skills.
Persona and Employment Skills
Ability to deal courteously and effectively with the public and to work with diverse personalities.
Ability to communicate effectively verbally and through written and verbal instructions and procedures, also providing instructions and information to the public; ability to keep confidential information confidential.
Ability to work with limited or no supervision, as well as on team projects, under demanding deadlines and in fast-paced environments all the while maintaining focus on customers’ needs and attention to details.
Efficient, professional, self-motivated, reliable, willing to learn, and easily trained.
Knowledge and use of Microsoft software and general office equipment.
Education:
Thomas Nelson Community College- Hampton VA
Associates Social Sciences-1 Semester
Sumter High School-Sumter SC
High School Diploma-2011
Employment History
Allsouth Federal Credit Union
January 2019-January 2023
Teller
Responsible for helping members with their everyday financial need: including but not limited to: deposits, withdrawals, transfers, wires, balance inquiries, cross-selling products and services to best fit the member’s needs. Maintaining a cash drawer with limits up to 10,000. Processing Night Drop Depository deposits. Maintaining proper safety guidelines for both Credit Union and members’ protection. Servicing Credit Union ATM on weekly basis.
South State Bank
May 2015-December 2018
Teller
Responsible for helping members with their everyday financial need: including but not limited to deposits, withdrawals, transfers, balance inquiries, cross-selling products, and services to best fit the member’s needs. Maintaining a cash drawer with limits up to 25,000. Processing Night Drop Depository deposits.
Ibex Global
January 2016-Ocober 2016
Customer Service Associate
Responsible for answering direct phone calls, establish new accounts and services, assist existing customers with account information in detail, as well as collect payments. Responsible for creating an opportunity to cross-sell products and services to fit customers’ needs.
Kmart
September 2012-January 2017
Customer Service Supervisor
Responsible for supervising cashiers: scheduling breaks and maintaining proper coverage at registers. Responsible for processing sales and returns in a timely manner. Responsible for answering phone, transferring calls, and handling customer complaints.
Cashier
Responsible for receiving payments and issuing receipts. Responsible for always keeping the correct amount of cash in till. Responsible with helping customers as needed throughout the store.
References:
Available upon request.
Contact this candidate